14 Feb 2024

by Chartered Institute Of Credit Management, Jules Eames FCICM(Grad); PGCE, Iain Young FCICM(Grad)

Managing Cashflow Guides: Knowing your Customer

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Authors

Chartered Institute Of Credit Management

For over 80 years, the Chartered Institute of Credit Management (CICM) has strived for the continuous enhancement and development of Credit Management and Debt Collections Professionals worldwide. As a Professional Body, we pride ourselves in setting the benchmark with Membership, Training and Qualification Courses that develop members of the institute into Credit Professionals that stand out from the crowd.

Email:: [email protected]
Website:: www.cicm.com
LinkedIn:: https://linkedin.com/school/institute-of-credit-management-icm-/

Jules Eames FCICM(Grad); PGCE

Resource and Content Manager , Chartered Institute of Credit Management

Jules Eames FCICM (grad); PGCE, is a qualified teacher, trainer and credit manager with experience in credit and debt specialisms across the O2C spectrum and ancillary businesses, in consumer, B2B and export markets.

With over 20 years in active Credit Management and a pivotal role in the development and delivery of teaching and training within CICM, Jules is passionate about helping credit professionals be the best they can be.

Her enthusiastic, interactive training sessions offer practical, workable and realistic approaches to relevant subjects, imparting the knowledge and skills needed to drive positive results and greater confidence.

Email:: [email protected]
LinkedIn:: https://linkedin.com/in/jules-eames-fcicm-grad-pgce-1a923a55/

Iain Young FCICM(Grad)

Training Delivery Manager, Chartered Institute of Credit Management

Email:: [email protected]

Managing Cashflow Guides: Knowing your Customer

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