The Winners of the British Credit Awards 2025

Where can I find my picture at the British Credit Awards 2025?

All pictures can be seen in the British Credit Awards gallery for 2025.

Who won the British Credit Awards 2025?

The British Credit Awards celebrate the achievements of the professionals, teams and organisations that stand out in the Credit Management and Debt Collections Industry. The night took place on the 6th of February 2025 and this blog hosts the "Hall of Fame" of those that stand out from the crowd.

Supporting the Community Award - Saint-Gobain Limited

Judges' comment: This organisation really demonstrates how they want to 'make the world a better home' with some great initiatives that span a wide variety of causes including people and nature.

Diversity, Equality and Inclusion Award - Hays Specialist Recruitment Ltd

Judges' comment: A wonderful entry, ED&I is evidently embedded into the culutre and is a primary focus for the business. ED&I is clearly celebrated in all areas of the business and by all employees. The results that have been achieved are brilliant.

Debt Collection Agency Award - ARC (Europe) Ltd

Judges' comment: An all-round strong nomination from the clear focus on making communication simple for clients and debtors alike but with equal care for the team members in relation to their well-being and commitment to managing vulnerable cases.

Best Use of Technology Award - British Gas and EXUS

Judges' comment: This impressive implementation of technology, with a specific focus on improving the customer experience and aiding vulnerable customers, stood out to our judges, making them a clear winner.

Legal Services Provider of the year Award - Spencer West LLP

Judges' comment: With an interesting work model and good approach to ESG, this winner demonstrates how investing in technology streamlines onboarding and creates an all round good working environment.

Innovation in Credit Award - My DSO Manager

Judges' comment: By introducing new functionality to automate manual tasks, with the ability to use different languages, along with client testimonials and clear benefits this submission was a clear winner.

Technology Development Award - CoCredo

Judges' comment: The winner of this award, identified a clear gap in the market and filled it with a great tech product, resulting in excellent customer benefits and offering unique reporting.

Enforcement Business of the year Award - Court Enforcement Services Ltd

Judges' comment: The judges saw a clear winner with the very comprehensive and impressive submission. Metric focused with a clear development of reporting. A stand out and well desrved winner. 

Global Credit Award - Atradius Collections

Judges' comment: This company has shown some outstanding collaboration between Technology and People, with a growing global footprint.

Risk Management Award - Company Watch

Judges' comment: The judges agreed this was an excellent nomination showcasing the impact of Vigilance and its immediate impact in identifying possible fraudulent behaviour to help its customers. With the use of AI, integration to existing tools with powerful results, this is their clear winner.

Rising Star Award - Milly Rodman - Brabners LLP

Judges' comment: This winner has already taken a lot of responsibility in different credit roles within the department. They are described as very enthusiastic with a great attitude and appetite for Credit. The judges can see a bright and impressive future.

Sir Roger Cork Prize - Coralene Humphries ACICM(Dip)

Judges' comment: This award is for the student who achieves the highest aggregate examination pass-marks within the calendar year, taking account of all exam papers completed in January, March, June and October examination series in which at least a pass grade was achieved. 

Jenny Oldfield Supporting Women in Credit Award - Samantha Davis

Judges' comment: Jenny Oldfield's unwavering commitment to the CICM, and passion for supporting women in the credit and Collections industry, lives on through this extraordinary accolade, gifted by Jenny to encourage professional growth and education in the field.

Team Played of the Year Award - Matthew Jones - EDF Energy

Judges' comment: The judges described this entry as outstanding, that shows a journey of knowledge, skill and partnerships working and developing through various sections of the business, delivering change and strategies while building bridges and partnerships.

Supplier of the Year Award - Company Watch Limited

Judges' comment: With evidence of a pursuit of excellence, innovation, philosophy and recognition, this winner has demonstrated the use of advanced risk management tools to streamline process.

B2C Team of the Year Award - United Utilities Water Ltd

Judges' comment: With hard work, dedication and perserverance, this organisation has achieved a complete turnaround with excellent results.

B2B Team of the Year Award - Zurich Insurance

Judges' comment: With regulatory and cost of living challenges, this company evidences how good internal Credit Mnagement can support the business but more importantly its customers.

Outstanding Contribution to the Industry Award - Steven Barr - Sage Global Ltd

Judges' comment: With a very impressive career and who our judges considered very inspirational credit leader, this winner has shown stand out attributes as a Credit Management professional as well as a motivational leader. Their focus on improving business, and social responsibility has shone through this entry, making this a clear winner.

Excellence in Credit Management

The Excellence in Credit Management Award is the highest accolade awarded by CICM. Well done to all five teams.

Credit Professional of the Year Award

Emma Reilly FCICM (Top Service Ltd)

Judges' comment: The judges were impressed with this submission, highlighting their journey, passion, empathy and a support within the industry. Described as an Unsung Hero, the winner of this award is always going that extra mile.

Tina Daulton FCICM (Biffa Waste Services Ltd)

Judges' comment: A brilliant entry. This winner is a very positive manager who inspires their team, by encouraging them to peoduce their best work every day. With impressive results achieved and a wonderful career journey this winner is a great example of a Credit Professional.

When are the next British Credit Awards?

You can find out information about all future British Credit Awards Events by visiting the official website.