CreditWho DirectoryThe CICM’s directory of service providers for the credit industry.
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107 Cheapside T: +44 (0)7834 260029 |
Hays Credit Management is a national specialist division dedicated exclusively to the recruitment of credit management and receivables professionals, at all levels, in the public and private sectors. As the CICM’s only premium corporate partner, we are best placed to help all clients and candidates recruitment needs as well providing guidance on CV writing, career advice, salary bench-marking, marketing of vacancies, advertising and campaign led recruitment, competency based interviewing, career and recruitment trends. |
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American Express T: +44 (0)1273 696933 |
American Express® is a globally recognised provider of business payment solutions, providing flexible capabilities to help companies drive growth. These solutions support buyers and suppliers across the supply chain with working capital and cashflow, allowing organisations to:
By creating an additional lever to help support supplier/client relationships American Express is proud to be an innovator in the business payments space. |
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Hans Meijer, |
Atradius Collections Ltd is an established specialist in business to business collections. As the collections division of the Atradius Crédito y Caución, we have a strong position sharing history, knowledge and reputation. Annually handling more than 110,000 cases and recovering over a billion EUROs in collections at any one time, we deliver when it comes to collecting outstanding debts. With over 90 years’ experience, we have an in-depth understanding of the importance of maintaining customer relationships while efficiently and effectively collecting monies owned. The individual nature of our clients’ customer relationships is reflected in the customer focus we provide, structuring our service to meet your specific needs. We work closely with clients to provide them with a collection strategy that echoes their business character, trading patterns and budget. For further information contact: Hans Meijer, UK and Ireland Country Director (hans.meijer@atradius.com). |
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Blaser Mills LLP T: +44 (0)1494 478660/478661 |
Blaser Mills LLP. Established in 1888, leading multi-disciplinary law firm Blaser Mills specialises in services for businesses and individuals. The firm has particular expertise in Dispute Resolution and Debt Recovery working with experienced credit managers and finance directors providing solutions to both contested and uncontested claims. Blaser Mills provides an experienced team including CICM qualified legal representatives and the Firm is cited in the Legal 500 law directory based on quality of work and strong client feedback. Offices in Aylesbury, London (Central), London (Harrow), Old Amersham, Rickmansworth, Staines-on-Thames. |
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Bottomline Technologies T: +44 (0)870 081 8250 |
Bottomline Technologies (NASDAQ: EPAY) helps businesses pay and get paid. Businesses and banks rely on Bottomline for domestic and international payments, effective cash management tools, automated workflows for payment processing and bill review and state of the art fraud detection, behavioural analytics and regulatory compliance. Businesses around the world depend on Bottomline solutions to help them pay and get paid, including some of the world’s largest systemic banks, private and publicly traded companies and Insurers. Every day, we help our customers by making complex business payments simple, secure and seamless. | ||
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C2FO |
C2FO turns receivables into cash flow and payables into income, uniquely connecting buyers and suppliers to allow discounts in exchange for early payment of approved invoices. Suppliers access additional liquidity sources by accelerating payments from buyers, when they want in just two clicks at a rate that works for them. Buyers, often corporates with global supply chains, benefit from the C2FO solution by improving gross margin while strengthening the financial health of supply chains through ethical business practices. |
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Chris Sanders Consulting (Sanders Consulting Associates Ltd) has three area of activity providing credit management leadership and performance improvement, international working capital improvement consulting assignments and managing the CICMQ Best Practice Accreditation programme on behalf of the CICM. Plans for 2019 include international client assignments in India, China, USA, Middle East and the ongoing development of the CICMQ Programme. This will include three exclusive CICMQ Best Practice Events in March, June and September hosted by blue chip CICMQ accredited organisations. | ||
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CoCredo Limited T: +44 (0)1494 790600 |
We provide live online company credit reports and related business information within the UK and overseas. We have direct feeds from Dun & Bradstreet, Companies House and other premium providers. We provide business information on over 256 million companies across 221 countries. Our information is updated over 500,000 times per day and we have some excellent tracking mechanisms which provide proactive daily monitoring of changes in the global information on record. We can offer a wealth of additional services including XML Integration, D.N.A portfolio management, CoData marketing information, Companies House documents, Consumer and Director Searches. We pride ourselves in delivering award winning customer service, offering you unrivalled support and analysis to protect your business. | ||
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Company Watch T: +44 (0)20 7043 3300 |
The Company Watch platform provides risk analysis and data modelling tools to organisations around the world who rely on our ability to accurately predict their exposure to financial risk. Our H-Score® predicted 92% of quoted company insolvencies and our TextScore® accuracy rate was 93%. Our scores are trusted by credit professionals within banks, corporates, investment houses and public sector bodies because, unlike other Credit Reference Agencies, we are transparent and flexible in our approach. |
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Court Enforcement Services T: +44 (0)1992 663 399 |
High Court Enforcement that will Empower You! We help law firms and in-house debt recovery and legal teams to enforce CCJs by transferring them up to the High Court. Setting us apart in the industry, our unique and Award Winning Field Agent App helps to provide information in real time and transparency, empowering our clients when they work with us.• Free Transfer up process of CCJs to High Court • Exceptional Recovery Rates • Individual Client Attention and Tailored Solutions • Real Time Client Access to Cases |
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Credica Ltd T: +44 (0)1235 8565400 |
Building on our mature and hugely successful product and world class support service, we are re-imagining our risk awareness module in 2019 to allow for hugely flexible automated worklists and advanced visibility of areas of risk. Alongside full integration with all Credit scoring agencies (e.g. Creditsafe), this makes Credica a single port-of-call for analysis and automation. Impressive results and ROI are inevitable for our customers, who also have an active input into our product development and evolution. | ||
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Data Interconnect Ltd T: +44 (0)1367 245777 |
Data Interconnect provides integrated e-billing and collection solutions to help speed up your collection processes whist providing both improved Customer Experience and Customer Satisfaction with enhanced levels of communication between both parties.Working with over 250 top businesses and recognised brands, Data Interconnect gives Accounts departments the tools to offer enhanced business insight, better customer relations and substantially faster collection processes. Data Interconnect process in excess of 5 million documents a month via the WebSend document delivery web portal – the heart of the WebSend collection. Bulk data transfer, push PDF emailing and traditional post are also processed via the WebSend portal. As leaders in ‘end to end’ document management, Data Interconnect has over 20 years experience in designing tailored business solutions requiring minimal input from IT departments. Integrating with existing processes and systems Data Interconnect creates an interactive link between Accounts departments, there suppliers and customers across the total transactional life cycle. Data Interconnect is delighted to be in partnership with CICM |
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Dun & Bradstreet |
Dun & Bradstreet Finance Solutions enable modern finance leaders and credit professionals to improve business performance through more effective risk management, identification of growth opportunities, and better integration of data and insights across the business. Powered by our Data Cloud, our solutions provide access to the world’s most comprehensive commercial data and insights – supplying a continually updated view of business relationships that helps finance and credit teams stay ahead of market shifts and customer changes. Learn more here: www.dnb.co.uk/modernfinance | ||
DWF LLP David Scottow – Senior Director – Management Recoveries
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DWF is a global legal business, transforming legal services through our people for our clients. We have over 27 key locations and 3,000 people delivering services and solutions that go beyond expectations. By questioning traditions and thinking beyond conventions, we achieve outstanding levels of innovation and have received recognition for our work by The Financial Times who named us as one of Europe’s most innovative legal advisers, DWF offers a full range of cost-effective debt recovery solutions from pre-legal collections and debt litigation to strategic enforcement, insolvency proceedings and ancillary services including tracing, process serving and debtor profiling. |
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T: +44 (0)844 481 9920 |
For over 30 years Experian have been processing, matching and deriving insights to provide accurate, up-to-date information that helps B2B organisations to make more effective, fact based decisions, reduce risks and meet regulatory standards. We turn complex data into clear insights that help manage UK and international businesses to maximise opportunities for growth and identify and minimise the associated risks. Blending our business and consumer data we can offer a truly blended score for sole traders and enhanced scoring on SME’s to tell you more about the business and the people behind the business. Experian can support with new business, acquisition through to collections while managing KYC requirements online or via our suite of APIs. | ||
Forums International Ltd |
We are very proud to be a CICM Corporate Partner Forums designed and delivered for Credit professionals worldwide Forums International Ltd have been running Credit and Industry Forums since 1991. We cover a range of industry sectors and International trading, attendance is for Credit Professionals of all levels. Our forums are different. They are learning experiences where the agenda items are dictated by the members. They are NOT lecture based but interactive workshop/discussion based. The sessions are on a 50:50 basis. 50% is led by a subject matter expert the other 50% is where the attendees can share their experiences. Our forums provide opportunities for credit and finance professionals to meet and discuss key trading issues in their industry sectors. Also, to share experiences and challenges and most importantly, discuss innovation and how they have secured success. In summary: We understand that in a world where everybody is “time poor” taking time out of the office can be seen as a luxury. However, you need to be informed. Our forums are not just meetings but communities. They provide a vehicle for you to learn new skills, address business challenges, develop new and best practices and network and share experiences with your peers. For more information: |
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T: +44 (0)207 330 8888 |
Gravity is an award winning full service PR and advertising business that is regularly benchmarked as being one of the best in its field. It has a particular expertise in the credit sector, building long-term relationships with some of the industry’s best-known brands working on often challenging briefs. As the partner agency for the Credit Services Association (CSA) for the past 13 years, and the Institute of Credit Management since 2006, it understands the key issues affecting the credit industry and what works and what doesn’t in supporting its clients in the media and beyond. | ||
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Graydon UK |
With more than 130 years of experience, Graydon is a leading provider of business information, analytics, insights and solutions. Graydon helps its customers to make fast, accurate decisions, enabling them to minimise risk and identify fraud as well as optimise opportunities with their commercial relationships. To do so, Graydon uses more than 130 international databases and the information of more than 90 million companies. Graydon has offices in London, Cardiff, Amsterdam and Antwerp. Since 2016, Graydon has been part of Atradius, one of the world’s largest credit insurance companies. | ||
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HighRadius UK, E: gwyn.roberts@highradius.com
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HighRadius is the leading provider of Integrated Receivables solutions for automating receivables and payment functions such as credit, collections, cash allocation, deductions and eBilling. The Integrated Receivables suite is delivered as a software-as-a-service (SaaS). HighRadius also offers SAP-certified Accelerators for SAP S/4HANA Finance Receivables Management, enabling large enterprises to maximize the value of their SAP investments. HighRadius Integrated Receivables solutions have a proven track record of reducing days sales outstanding (DSO), bad-debt and increasing operation efficiency, enabling companies to achieve an ROI in less than a year. For more information please visit www.highradius.com. |
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Key IVR are proud to have joined the Chartered Institute of Credit Management’s Corporate partnership scheme. The CICM is a recognised and trusted professional entity within credit management and a perfect partner for Key IVR. We are delighted to be providing our services to the CICM to assist with their membership collection activities. Key IVR provides a suite of products to assist companies across the Europe with credit management. Our service is based around giving the end-user the means to make a payment when and how they choose. Using automated collection methods, such as a secure telephone payment line (IVR), web and SMS allows companies to free up valuable staff time away from typical debt collection. As well as inbound payment services, Key IVR provides a state-of-the-art outbound platform delivering automated messages by voice and SMS. In a credit management environment, these services are used to cost-effectively contact debtors and connect them back into a contact centre or automated payment line. For more information, visit www.keyivr.co.uk |
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Lovetts T: +44 (0)1483 457500 |
Lovetts has been recovering debts for 30 years. When you want the right expertise to recover overdue debts why not use a specialist? Lovetts only line of business is the recovery of business debts and any resulting commercial litigation. We provide – Letters Before Action, prompting positive outcomes in more than 80% of cases – Overseas Pre-litigation collections with multi-lingual capabilities – 24/7 access to our online debt management system CaseManager. | ||
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OnGuard |
Onguard is specialist in credit management software and market leader in innovative solutions for order to cash. Our integrated platform ensures an optimal connection of all processes in the order to cash chain and allows sharing of critical data. Intelligent tools that can seamlessly be interconnected and offer overview and control of the payment process, as well as contribute to a sustainable customer relationship. In more than 50 countries the Onguard platform is successfully used for successful credit management. |
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Portfolio Credit Control
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Portfolio Credit Control, solely specialises in the recruitment of permanent, temporary and contract Credit Control, Accounts Receivable and Collections staff. Part of an award winning recruiter we speak to and meet credit controllers all day everyday understanding their skills and backgrounds to provide you with tried and tested credit control professionals. We have achieved enormous growth because we offer a uniquely specialist approach to our clients, with a commitment to service delivery that exceeds your expectations every single time. | ||
 Premium Collections Ltd Office 3 Caidan House Business Centre Canal Road Timperley Altrincham Cheshire WA14 1TDPaul Daine FCICM MIod Managing Director T: +44 (0)161 962 4695 F: 0333 121 3843 E: enquiries@premiumcollections.co.uk W: www.premiumcollections.co.uk. |
Premium Collections Limited has the credit management solution to suit you. Operating on a national and international basis we can tailor a package of products and services to meet your requirements. Staffed by dedicated professionals with over 60 years combined experience of handling virtually every type of debt issue, the company was formed in November 2002 and is owned by our Managing Director, Paul Daine FCICM. Paul’s particular areas of expertise are the motor finance, insurance and international debt collection sectors. Services include B2B collections, B2C collections, international collections, absconder tracing, asset repossessions, status reporting and litigation support.
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RIMILIA |
Rimilia provides intelligent, finance automation solutions that enable customers to get paid on time and control their cashflow and cash collection in real-time. Rimilia’s software solutions use sophisticated analytics and artificial intelligence (AI) to predict customer payment behaviour and easily match and reconcile payments, removing the uncertainty of cash collection. The Rimilia software automates the complete accounts receivable process and eliminates unallocated cash, reducing manual activity by an average 70% and achieving best in class matching rates recognised by industry specialists such as The Hackett Group. Rimilia operates globally across any sector, with customers in over 50 countries including UK, USA, Europe and Australia. The cloud-based solution is easily implemented, delivering a ROI within 12 months. Customers include Avis Budget Group, Santander, Wesco, Biffa Waste Services, Hitachi Capital and TalkTalk. Rimilia headquarters are in the UK with US offices in Richmond, VA. Privately owned and backed by private equity investors, Eight Road Ventures and Kennet Partners, Rimilia employs over 100 people worldwide. |
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SmartSearch |
KYC, AML and CDD all rely on a combination of deep data with broad coverage, highly automated flexible technology with an innovative and intuitive customer interface. Key features include automatic Worldwide Sanction & PEP checking, Daily Monitoring, Automated Enhanced Due Diligence and pro-active customer management. Choose SmartSearch as your benchmark.
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Tinubu Square UK, T: +44 (0)207 469 2577 |
Tinubu Square offers companies across the world the appropriate SaaS platform solutions and services to significantly reduce their exposure to risk, and their financial, operational and technical costs. Easy to implement, our solutions provide an accurate picture of a customers’ financial health through the entire order-to-cash cycle, improve cash flow, and facilitate control of risk across the organization whether group-wide or locally. Founded in 2000, Tinubu Square is an award winning expert in the trade credit insurance industry, with offices in Paris, London, New York, Montréal and Singapore. Some of the largest multinational corporations, credit insurers and receivables financing organizations depend on Tinubu to provide them with the means to drive greater trade credit risk efficiency. www.tinubu.com | ||
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Collections Legal Section Glasgow (Head Office) Tel: 0141 572 4251 |
Do You Have Trouble Collecting Debts in Scotland? We Don’t! Yuill + Kyle is one of Scotland’s leading debt recovery and credit control law firms. With over 100 years of experience, we are specialists in resolving disputed and undisputed debts. Our track record for successful recoveries means you have just moved one step closer to getting your money back.How we can help you:
Our services
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