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CreditWho Directory

The CICM’s directory of service providers for the credit industry.




107 Cheapside
London EC2V 6DN

T: +44 (0)7834 260029

Hays Credit Management is working in partnership with the CICM and specialise in placing experts into credit control jobs and credit management jobs. Hays understands the demands of this challenging environment and the skills required to thrive within it.

Whatever your needs, we have temporary, permanent and contract based opportunities to find your ideal role. Our candidate registration process is unrivalled, including face-to-face screening interviews and a credit control skills test developed exclusively for Hays by the CICM.

We offer CICM members a priority service and can provide advice across a wide spectrum of job search and recruitment issues.





American Express
76 Buckingham Palace Road,

T: +44 (0)1273 696933

American Express is working in partnership with the CICM and is a globally recognised provider of payment solutions to businesses. Specialising in providing flexible collection capabilities to drive a number of company objectives including:

  • Accelerate cashflow
  • Improved DSO
  • Offer extended terms to customers
  • Provide an additional line of bank independent credit to drive growth
  • Reduce risk
  • Create competitive advantage with your customers

As experts in the field of payments and with a global reach, American Express is working with credit managers to drive growth within businesses of all sectors. By creating an additional lever to help support supplier/client relationships, American Express is proud to be an innovator in the business payments space.


Arthur J. Gallagher
Insurance Brokers Limited

7 Floor,
Temple Point,
1 Temple Row,

B2 5LG
T: +44 (0)121 203 3127

With the risk of default by customers still a major threat to UK companies there has never been a better time to consider trade credit insurance.  Arthur J. Gallagher‘s Credit and Surety team, which now includes the 2014 – CICM award winning ‘broker of the year’ team, has considerable experience and market influence and recognises the unique nature of the credit insurance market. Our team of experienced professionals deal with a wide range of businesses, from SME to large corporate and global risks.  Please contact us to discuss how a specifically tailored trade credit solution can benefit your business.








Hans Meijer,
Country Director UK & Ireland,

Atradius Collections Ltd,
3 Harbour Drive,
Capital Waterside,
CF10 4WZ
T: +44 (0)2920 824700

Atradius Collections Ltd is an established specialist in business to business collections. As the collections division of the Atradius Crédito y Caución, we have a strong position sharing history, knowledge and reputation.

Annually handling more than 110,000 cases and recovering over a billion EUROs in collections at any one time, we deliver when it comes to collecting outstanding debts. With over 90 years’ experience, we have an in-depth understanding of the importance of maintaining customer relationships while efficiently and effectively collecting monies owned.

The individual nature of our clients’ customer relationships is reflected in the customer focus we provide, structuring our service to meet your specific needs. We work closely with clients to provide them with a collection strategy that echoes their business character, trading patterns and budget.

For further information contact: Hans Meijer, UK and Ireland Country Director (


Blaser Mills LLP
Park House
31 London Road
High Wycombe
HP11 1BZ

T: +44 (0)1494 478660/478661
E: Jackie Ray
or Gary Braathen

Blaser Mills LLP. Established in 1888, leading multi-disciplinary law firm Blaser Mills specialises in services for businesses and individuals. The firm has particular expertise in Dispute Resolution and Debt Recovery working with experienced credit managers and finance directors providing solutions to both contested and uncontested claims.

Blaser Mills provides an experienced team including CICM qualified legal representatives and the Firm is cited in the Legal 500 law directory based on quality of work and strong client feedback.

Offices in Aylesbury, London (Central), London (Harrow), Old Amersham, Rickmansworth, Staines-on-Thames.


Bottomline Technologies
115 Chatham Street,


T: +44 (0)870 081 8250

Bottomline Technologies (NASDAQ: EPAY) helps businesses pay and get paid. Businesses and banks rely on Bottomline for domestic and international payments, effective cash management tools, automated workflows for payment processing and bill review and state of the art fraud detection, behavioural analytics and regulatory compliance. Businesses around the world depend on Bottomline solutions to help them pay and get paid, including some of the world’s largest systemic banks, private and publicly traded companies and Insurers. Every day, we help our customers by making complex business payments simple, secure and seamless.




Bureau van Dijk
Northburgh House,
10 Northburgh Street,
London EC1V 0PP

T: +44 (0)20 7549 5000

We specialise in company information with extensive company coverage, financial risk metrics and comprehensive corporate structures.

Our information helps you make better quality decisions.
•  Assess financial risk and corporate stability
•  Get insight on the financial health of individual companies and
across your portfolio

•  Manage your data more efficiently

Our Credit Catalyst combines our international, standardised financial data with a bespoke credit platform, so you can work more efficiently, make better quality decisions and spot risk quickly.
•  Comprehensive coverage of companies across the globe
•  Standardised reports so you can benchmark and compare

•  Financial strength indicators from a range of providers

Start your free trial at





Sanders Consulting Associates Ltd
T: +44 (0)1525 720226

Sanders Consulting is an independent niche consulting firm specialising in leadership and performance improvement in all aspects of the order to cash process. Chris Sanders FCICM, the principal, is well known in the industry with a wealth of experience in operational credit management, billing, change and business process improvement. A sought after speaker with cross industry international experience in the business-to-business and business-to-consumer markets, his innovative and enthusiastic approach delivers pragmatic people and process lead solutions and significant working capital improvements to clients. Sanders Consulting are proud to manage CICMQ on behalf of and under the supervision of the CICM.


CoCredo Limited
Missenden Abbey,

Great Missenden,
HP16 0BD

T: +44 (0)1494 790600

We provide live online company credit reports and related business information within the UK and overseas. We have direct feeds from Dun & Bradstreet, Companies House and other premium providers. We provide business information on over 256 million companies across 221 countries. Our information is updated over 500,000 times per day and we have some excellent tracking mechanisms which provide proactive daily monitoring of changes in the global information on record. We can offer a wealth of additional services including XML Integration, D.N.A portfolio management, CoData marketing information, Companies House documents, Consumer and Director Searches. We pride ourselves in delivering award winning customer service, offering you unrivalled support and analysis to protect your business.

Company Watch
Centurion House,
37 Jewry Street,

T: +44 (0)20 7043 3300

Organisations around the world rely on Company Watch’s industry-leading financial analytics to drive their Credit risk processes. Our financial risk modelling and ability to map medium to long-term risk as well as short-term credit risk set us apart from other credit reference agencies.

Quality and rigour run through everything we do, from our unique method of assessing corporate financial health via our H-Score®, to developing analytics on our customers’ in-house data.

With the H-Score® predicting almost 90% of corporate insolvencies in advance, it is the risk management tool of choice, providing actionable intelligence in an uncertain world.


Controlaccount PLC
Compass House,
Hanbury Road,
B60 4FD

T: +44 (0)1527 549522

Controlaccount has over 30 years of Credit Management and Debt Recovery experience, helping National and International SMEs and blue chip organisations, across a wide range of sectors. We provide a fast, proactive collection service on a no-collection, no-fee basis, and for some clients a zero cost option utilising the late payment act to fund collection procedures. Our trained collectors take into account your need to recover debts, whilst maintaining your reputation and preserving customer relationships. If we can’t recover your outstanding debts through our collection process, then our service won’t cost you a penny; and with our additional in-house legal and Trace service as well as our credit reporting and corporate monitoring services we are ready to help you every step of the way.

Co-pilot Limited
73 Flask Walk,
NW3 1ETT: +44 (0)207 8132182
W: Http://
Credit Managers who manage large or multiple ledgers have come to realise that they need to use specialist software to achieve or maintain performance improvement – be that risk, collections or both.
For many Credit Managers a key question is where to start. How do you examine and evaluate the options? How and when do you start the budgeting process? What are the steps?
Co-pilot has advised on credit management software for a number of years.  We have good knowledge of the available solutions, what’s good, how they work and what type of solution best fits given situations. We combine this with considerable experience of credit management Best Practice so that you can pull everything together into one place and achieve a flexible and sustainable position going forward. We work with you through a structured evaluation process which is designed to enable you to have a clear view of what you can achieve going forward, what is practicable, the business case implications, the preferred supplier(s) and what the implementation process would sensibly look like (in our opinion, there is no such thing as “Plug and play”).


Court Enforcement Services
Wayne Whitford – Director

T: +44 (0)1992 663 399
M: +44 (0)7834 748 183

High Court Enforcement that will Empower You!
We help law firms and in-house debt recovery and legal teams to enforce CCJs by transferring them up to the High Court. Setting us apart in the industry, our unique and Award Winning Field Agent App helps to provide information in real time and transparency, empowering our clients when they work with us.
• Free Transfer up process of CCJs to High Court
• Exceptional Recovery Rates
• Individual Client Attention and Tailored Solutions
• Real Time Client Access to Cases



Credica Ltd
Building 168,
Maxell Avenue,
OX11 0QT

T: +44 (0)1235 8565400

Our highly configurable and extremely cost effective Collections and Query Management System has been designed with 3 goals in mind: 

1. To improve your cashflow
2. To reduce your cost to collect
3. To provide meaningful analysis of your business

Evolving over 15 years and driven by the input of 1000s of Credit Professionals across the UK and Europe, our system is successfully providing significant and measurable benefits for our diverse portfolio of clients.We would love to hear from you if you feel you would benefit from our ‘no nonsense’ and human approach to computer software.




Innovation Software
Innovation House,
New Road,
ME1 1BG.
T: +44 (0)1634 812300
Business Development Manager

Innovation Software are the authors of CreditForce, the leading Collections and Working Capital Management Systems. Our solutions are used in over 26 countries and by over 20% of the Top 100 Global Law Firms.

Our solutions have optimised Accounts Receivables processes for over 20 years and power Business Intelligence, with functionality to:
•  improve cash flow
•  reduce DSO
•  automate cash allocation
•  improve customer relationship management
•  control risk
•  automatically generate intelligent workflows and tasks
•  speed up query resolution
•  manage the entire end-to-end collections cycle.

Fully integrated with over 40 leading ERP and Accounting systems, including SAP, Oracle, Microsoft Dynamics and product partners with Thomson Reuters Elite we can deliver on either your own computing infrastructure or through Microsoft Azure’s award winning and secure cloud service.

CreditForce remains the choice solution for world class businesses.

Book a demonstration by calling T: +44 (0)1634 812 300 or visit for more information.


Creditsafe Business Solutions
Bryn House,
Caerphilly Business Park,
Van Rd,
CF83 3GG

T: +44 (0)2920 886500

Creditsafe is Europe’s most used supplier of company credit data with over 50,000 customers across offices in the UK, Ireland, Sweden, France, Holland and Germany.  However, the Creditsafe system offers much more than that.  Creditsafe offers invaluable business insight into prospective customers, suppliers, competitors and business partners, making it essential to everyone in your business.  In addition, the unique Creditsafe Creditnet system offers affordable access to Credit Reports on over 33 million companies throughout 24 European countries.  Its simply a more intelligent way of doing business.


Data Interconnect Ltd
Units 6-9 Radcot Estate
Park Road

T: +44 (0)1367 245777
F: +44 (0)1367 240011

Data Interconnect provides integrated e-billing and collection solutions to help speed up your collection processes whist providing both improved Customer Experience and Customer Satisfaction with enhanced levels of communication between both parties.Working with over 250 top businesses and recognised brands, Data Interconnect gives Accounts departments the tools to offer enhanced business insight, better customer relations and substantially faster collection processes.

Data Interconnect process in excess of 5 million documents a month via the WebSend document delivery web portal – the heart of the WebSend collection. Bulk data transfer, push PDF emailing and traditional post are also processed via the WebSend portal.

As leaders in ‘end to end’ document management, Data Interconnect has over 20 years experience in designing tailored business solutions requiring minimal input from IT departments. Integrating with existing processes and systems   Data Interconnect creates an interactive link between Accounts departments, there suppliers and customers across the total transactional life cycle.

Data Interconnect is delighted to be in partnership with CICM



Dun & Bradstreet
Marlow International, Parkway,
T: +44 (0800) 001-234

Dun & Bradstreet grows the most valuable relationships in business. By uncovering truth and meaning from data, we connect our customers with the prospects, suppliers, clients and partners that matter most, and have since 1841. Whether your customer portfolio spans a city, a country or the globe, Dun & Bradstreet delivers the data, analytics and insight to grow your most profitable relationships and navigate credit risk. By combining your insights with our own, Dun & Bradstreet facilitates a global, unified view of your customer relationships across credit and collections.


One Snowhill,
Snow Hill Queensway,
Birmingham B4 6GA
T: +44 333 320 2220
F: +44 333 320 4440

Neil Jinks FCICM – Director
D: +44 (0)121 5167462
E: 297462
M: +44 (0)7740 179 515


Described by market commentators as “blazing a trail”, DWF is one of the UK’s largest legal businesses with an award-winning reputation for client service excellence and effective operational management. Named by the Financial Times as one of Europe’s most innovative law firms and independently ranked first of all top 20 law firms for quality of legal advice and joint first of all national law firms for service delivery and responsiveness.  DWF offers a full range of cost effective debt recovery solutions including pre-legal collections, debt litigation, enforcement, insolvency proceedings and ancillary services including tracing, process serving, debtor profiling and consultancy.


The Office
Mill House Farm
Mill Street
CM17 9JF

T: +44 (0)1279 437662

Specialist Trade Credit Insurance Broker. We are passionate about delivering an exceptional credit insurance broking experience which ensures maximum credit limit approvals and greater levels of claim payment certainty in over 30 countries. With 180 years combined experience in the UK, we have the insight, expertise and integrity to assist our clients with their desire to increase insured sales. Our investment in the industry’s first broker compliance software (ARC) provides an analysis of the debtor ledger by highlighting potential limit improvements, overtrading and breaches in policy terms.
For a complementary ARC report contact Andy Moylan on T: 01279 437662, or E:


Gravity London

Floor 6/7,
Gravity London,
69 Wilson St,
EC21 2BB.

T: +44 (0)207 330 8888

Gravity is an award winning full service PR and advertising business that is regularly benchmarked as being one of the best in its field.  It has a particular expertise in the credit sector, building long-term relationships with some of the industry’s best-known brands working on often challenging briefs.  As the partner agency for the Credit Services Association (CSA) for the past 13 years, and the Institute of Credit Management since 2006, it understands the key issues affecting the credit industry and what works and what doesn’t in supporting its clients in the media and beyond.




Graydon UK
66 College Road,
2nd Floor,
Hygeia Building,

T: +44 (0)208 515 1400

Graydon UK is a specialist in Credit Risk Management and Intelligence, providing access to business information on over 100 million entities across more than 190 countries. Its mission is to convert vast amounts of data from diverse data sources into invaluable information. Based on this, it generates economic, financial and commercial insights that help its customers make better business decisions and ultimately gain competitive advantage.
Graydon is owned by Atradius, Coface and Euler Hermes, Europe’s leading credit insurance organisations. It offers a comprehensive network of offices and partners worldwide to ensure a seamless service. 



HighRadius UK,
1 St Katharine’s Way,
St Katharine’s & Wapping,

T: +44 (0)7399 406889


HighRadius is the leading provider of Integrated Receivables solutions for automating receivables and payment functions such as credit, collections, cash allocation, deductions and eBilling. The Integrated Receivables suite is delivered as a software-as-a-service (SaaS). HighRadius also offers SAP-certified Accelerators for SAP S/4HANA Finance Receivables Management, enabling large enterprises to maximize the value of their SAP investments. HighRadius Integrated Receivables solutions have a proven track record of reducing days sales outstanding (DSO), bad-debt and increasing operation efficiency, enabling companies to achieve an ROI in less than a year.
For more information please visit


Bramley House,
The Guildway,
Old Portsmouth Road,
Surrey, GU3 1LR.

T: +44 (0)1483 457500

Lovetts has been recovering debts for 30 years. When you want the right expertise to recover overdue debts why not use a specialist?  Lovetts only line of business is the recovery of business debts and any resulting commercial litigation.  We provide – Letters Before Action, prompting positive outcomes in more than 80% of cases – Overseas Pre-litigation collections with multi-lingual capabilities – 24/7 access to our online debt management system CaseManager.


Brendan Clarkson E: 

Moore Stephens is a top ten accountancy and advisory network, with offices throughout the world.

Our clients range from individuals and entrepreneurs, through to large organisations and international businesses.

The Moore Stephens Creditor services team understands the creditors don’t always have the time needed to pursue debts thoroughly once a company or debtor goes into administration, liquidation or bankruptcy. Nor do they necessarily have adequate access to the information they need to take appropriate decisions. This is where we can help.


Portfolio Credit Control
New Liverpool House
15 Eldon Street
London EC2M 7LD

T: +44 (0)207 650 3199



Portfolio Credit Control, solely specialises in the recruitment of permanent, temporary and contract Credit Control, Accounts Receivable and Collections staff. Part of an award winning recruiter we speak to and meet credit controllers all day everyday understanding their skills and backgrounds to provide you with tried and tested credit control professionals. We have achieved enormous growth because we offer a uniquely specialist approach to our clients, with a commitment to service delivery that exceeds your expectations every single time.
Premium Collections Ltd
Office 3
Caidan House Business Centre
Canal Road
WA14 1TDPaul Daine FCICM MIod
Managing Director

T: +44 (0)161 962 4695

F: 0333 121 3843
Premium Collections Limited has the credit management solution to suit you. Operating on a national and international basis we can tailor a package of products and services to meet your requirements.  Staffed by dedicated professionals with over 60 years combined experience of handling virtually every type of debt issue, the company was formed in November 2002 and is owned by our Managing Director, Paul Daine FCICM.  Paul’s particular areas of expertise are the motor finance, insurance and international debt collection sectors.  Services include B2B collections, B2C collections, international collections, absconder tracing, asset repossessions, status reporting and litigation support.


Prof Schumann
Weender Landstr,
23, 37130 Gottingen, Germany,T: +49 551 38315 0

Our Credit Application Manager (CAM) is a leading credit risk management solution for major corporations, as well as insurance, factoring and leasing companies.  In their daily work, CAM allows credit and sales managers to call up all the available information about a customer or risk in a few seconds for decision support: real-time data from wherever they are.
CAM keeps an eye on customers whose payment behaviour stands out or who have overdue invoices! CAM provides an up-to-date forecast of customers’ payments.  Additionally, CAM has automated interfaces for connecting to leading suppliers of company credit data, payment record pools and commercial credit insurers.  The system is characterized by its great flexibility.  We have years of experience in consulting and software support for accounts receivable management.


Redwood Collections
Airport House,
Purley Way,
CR0 0XZ.

T: +44 (0)208 2883555

Redwood Collections offers a comprehensive and effective range of debt collection services for small, medium and large business clients.  With over 30 years of debt recovery and credit management experience across the senior management team, we deliver excellent recovery rates through our proven collection methods and legal expertise.


Corbett House,
Westonhall Road,
Stoke Prior,
B60 4AL
T: +44 (0) 1527 872123

Rimilia excels in the design, development and implementation of Intelligent Finance Solutions that drive value from existing manually intensive finance processes associated with accounts receivable, cash allocation, credit management, bank reconciliation and cash forecasting. Based in the heart of the UK, their operations extend to Europe, USA and Asia. Experienced in the field of technology and accounting, Rimilia approach to business revolves around integrity and enabling organisations to unlock their full potential through innovation. Rimilia is proud to be a leading innovative supplier of finance the make a positive change to the blue chip client it supplies.




Safe Computing Limited
20 Freeschool Lane,

T: +44 (0)8445832134

Designed to manage your customer credit accounts effectively, Safe Credit Control enables your credit management team to;

• Improve cash flow
• Reduce debtor days
• Increase customer service
• Cut the cost of cash collection
• Eliminate manual processes
• Speed up the query resolution process

Safe’s unique approach is centred on changing the perception of the credit control function from a series of reactive processes to proactive ones. Credit controllers are traditionally regarded as an essential element in business to chase late payments and respond to customer queries. Safe Credit Control has taken the concepts of customer relationship management (CRM) and applied it to the credit control function, providing a softer, service orientated team of customer service representatives.


Harman House,
Station Road,
LS20 8BX
T: +44 (0)113 238 7660


KYC, AML and CDD all rely on a combination of deep data with broad coverage, highly automated flexible technology with an innovative and intuitive customer interface.  Key features include automatic Worldwide Sanction & PEP checking, Daily Monitoring, Automated Enhanced Due Diligence and pro-active customer management.  Choose SmartSearch as your benchmark.


STA International
3rd Floor,
Colman House,
King Street,
ME14 1DN

T: +44 (0)8443240660

STA is an award winning B2B and B2C debt collection, receivables management and tracing supplier. ISO9001 quality accredited, and with the CSAs Collector Accreditation Initiative, duty-of-care is as important to us as it is to you. In the past 12 months we’ve collected from 138 countries worldwide; with Your Debts Online giving you transparent access to our collection success and the cost of each and account placed with us for collection. Collected funds are remitted via BACS. We look forward to getting your business paid.


Tinubu Square UK,
Holland House,
4 Bury Street,
London EC3A 5AW

T:  +44 (0)207 469 2577

Tinubu Square offers companies across the world the appropriate SaaS platform solutions and services to significantly reduce their exposure to risk, and their financial, operational and technical costs. Easy to implement, our solutions provide an accurate picture of a customers’ financial health through the entire order-to-cash cycle, improve cash flow, and facilitate control of risk across the organization whether group-wide or locally. Founded in 2000, Tinubu Square is an award winning expert in the trade credit insurance industry, with offices in Paris, London, New York, Montréal and Singapore. Some of the largest multinational corporations, credit insurers and receivables financing organizations depend on Tinubu to provide them with the means to drive greater trade credit risk efficiency.

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