CreditWho

For over 20 years, CoCredo is one of the UK’s leading B2B credit report agencies, offering global online company score reports and vital business and financial information.

We aggregate the highest-quality data from top global providers across 240 countries/territories, available instantly. Complimentary services include Dual Reports, Business Credit Monitoring, CRM integration, and a DNA portfolio management tool. 

Our recent CICM British Credit Awards win for “Technology Development” in 2025 highlights our commitment to innovation and excellence.  

CoCredo is recognised for its innovative and customer-focused approach. This is evident in our client retention rate, which exceeds 90%.

Email:

[email protected]

Phone:

+44 (0)1494 790600

Website:

www.cocredo.co.uk/

Corcentric is a leading global provider of best-in-class procurement and finance solutions. We offer a unique combination of technology and payment solutions complemented by robust advisory and managed services. Corcentric reduces stress and increases savings for procurement and finance business leaders by forming a strategic partnership to diagnose pain points and deliver tailor-made solutions for their unique challenges. For more than two decades, we've been a trusted partner who delivers proven results. To learn more, please visit www.corcentric.com. 

High Court Enforcement that will Empower You!
We help law firms and in-house debt recovery and legal teams to enforce CCJs by transferring them up to the High Court. With our fast, fair and personable approach to service, we work harder to bring you the sector’s best results without risking client reputation.

• Free Transfer Up process of CCJ’s to High Court
• Market-leading recovery rates
• Over 100,000 writs, recovering >£187 million since 2014
• Real-time access to cases via our Award-Winning App
• Our highly trained and certificated agents cover every postcode in England & Wales.

FAST. FAIR. FOR YOU

Email:

[email protected]

Phone:

07759 122503

Website:

www.courtenforcementservices.co.uk

Automate cash collections processes and reduce risk within your ledger with our class leading Credit Control software.  Integration with any ERP/AR system(s) and all Credit scoring agencies such as Creditsafe, giving our customers a full holistic view of their risk and debtors, whilst automating their chasing strategies and taking away the laborious, mundane tasks from the Credit Control team.  Our entire offering benefits from a ‘human’ approach to customer service, where we work hard to achieve productive and enjoyable working relationships and seek to maximise the benefits our system provides for each and every customer.

Impressive ROI is inevitable, and our customer retention year-on-year of over 96% is testament to that.

Email:

[email protected]

Website:

www.credica.co.uk

Dun & Bradstreet is a leading provider of comprehensive global business data and analytics. We help clients make smarter decisions and drive resilience by bringing together millions of data sources into a globally consistent view, underpinned by our D-U-N-S number.

Email:

[email protected]

Phone:

0808 239 7001

Website:

www.dnb.co.uk

LinkedIn:

https://linkedin.com/company/dun-&-bradstreet/

Esker’s Accounts Receivable (AR) solution removes the all-too-common obstacles preventing today’s businesses from collecting receivables in a timely manner. From invoice delivery to cash application, Esker automates each step. Esker’s automated AR system powered by TermSync helps companies modernise without replacing their core billing and collections processes. By simply automating what should be automated, customers get the post-sale experience they deserve and your team gets the tools they need.

Email:

[email protected]

Website:

www.esker.co.uk/

Genius provides solutions designed to enhance your customer engagement with compliance in full focus; our team have decades of operational experience in the Debt & BPO space.

As a global outreach partner our technology drives compliance and operational efficiency to help your business thrive.

• Streamline Collections, Payments & Asset Recovery, whether this be in-house or within a BPO setting with our Adept platform.
• Enhance customer engagement with our cloud-based omnichannel platform, Commpli.

Email:

[email protected]

Phone:

+44 141 280 0275

Website:

www.geniusssl.com

LinkedIn:

https://linkedin.com/company/genius-software-solutions-limited

Gravity is an award winning full service PR and advertising business that is regularly benchmarked as being one of the best in its field.  It has a particular expertise in the credit sector, building long-term relationships with some of the industry’s best-known brands working on often challenging briefs.  As the partner agency for the Credit Services Association (CSA) for the past 13 years, and the Institute of Credit Management since 2006, it understands the key issues affecting the credit industry and what works and what doesn’t in supporting its clients in the media and beyond.

Email:

[email protected]

Website:

www.gravityglobal.com/

Hays Credit Management is a national specialist division dedicated exclusively to the recruitment of credit management and receivables professionals, at all levels, in the public and private sectors. As the CICM’s only premium corporate partner, we are best placed to help all clients and candidates recruitment needs as well providing guidance on CV writing, career advice, salary bench-marking, marketing of vacancies, advertising and campaign led recruitment, competency based interviewing, career and recruitment trends.

Email:

[email protected]

Phone:

+44 (0)7834 260029

Website:

www.hays.co.uk/

Why choose us? With over £400 million recovered for our clients, our track record is second to none.  We have enforced over 320,000 writs of control and are committed to providing you with a unique and personalised service. Our enforcement agents cover all of England and Wales, are trained to the highest standards and each holds strong local knowledge of the areas they cover. Our clients rate our service extremely highly, with a 99% satisfaction score in our most recent annual survey. You can rely on us, the largest independent High Court enforcement company in the UK, with the highest number of HCEOs and a wealth of experience across all our teams.

Email:

[email protected]

Phone:

08450 999 666

Website:

hcegroup.co.uk

Credit Management’s Corporate partnership scheme. The CICM is a recognised and trusted professional entity within credit management and a perfect partner for Key IVR. We are delighted to be providing our services to the CICM to assist with their membership collection activities.

Key IVR provides a suite of products to assist companies across the globe with credit management. Our service is based around giving the end-user the means to make a payment when and how they choose. Using automated collection methods, such as a secure telephone payment line (IVR), web and SMS allows companies to free up valuable staff time away from typical debt collection.

As well as inbound payment services, Key IVR provides a state-of-the-art outbound platform delivering automated messages by voice and SMS. In a credit management environment, these services are used to cost-effectively contact debtors and connect them back into a contact centre or automated payment line.

Email:

[email protected]

Phone:

+44 (0)1302 513000

Website:

www.keyivr.com/

With more than 30yrs experience in UK & international business debt collection and recovery, Lovetts Solicitors collects £78m+ every year on behalf of our clients. Services include:

• Letters Before Action (LBA) from £1.50 + VAT (successful in 86% of cases)
• Advice and dispute resolution
• Legal proceedings and enforcement
• 24/7 access to your cases via our in-house software solution, CaseManager

Don’t just take our word for it, here’s some recent customer feedback: “All our service expectations have been exceeded. The online system is particularly useful and extremely easy to use. Lovetts has a recognisable brand that generates successful results.

Email:

[email protected]

Website:

www.lovetts.co.uk.

Operating across seven UK offices, Menzies LLP is an accountancy firm delivering traditional services combined with strategic commercial thinking. Our services include: advisory, audit, corporate and personal tax, corporate finance, forensic accounting, outsourcing, wealth management and business recovery – the latter of which includes our specialist offering developed specifically for creditors. 

Email:

[email protected]

Phone:

+44 3309 129828

MIL Collections is a specialist debt recovery partner with over 20 years’ experience across commercial and consumer portfolios, operating on both contingency and debt purchase models.

We provide ethical, effective, and relationship‑focused recovery solutions for clients across the UK and internationally. Each account is individually assessed and managed by a dedicated case manager, ensuring clear communication, informed decisions, and measurable results. We take time to understand each client’s sector and risk profile, enabling proactive engagement and appropriate escalation.

Our compliant, customer‑centred approach delivers sustainable recoveries while protecting relationships and building long‑term client trust.

Email:

[email protected]

Phone:

07961578739

Website:

www.milcollections.co.uk

My DSO Manager is an intelligent SaaS AR and credit management solution for SMEs to international enterprises, helping AR analysts manage risk, maximize cash collection and streamline the credit-to-cash cycle, by a real-time insight to KPIs.

Due to its inventive in-house IT teams and their tight collaboration with support staff, many of whom were credit managers at large firms, it can quickly integrate any ERP data and customize as needed.

Email:

[email protected]

Phone:

+33(0)4.58.00.36.76

Website:

www.mydsomanager.com

Novuna Business Cash Flow provides fast, flexible cash flow finance solutions to SMEs and larger corporates across a wide range of sectors in the UK. With remote digital on-boarding, a flexible approach to contracts, and fast payout we won Innovation in the SME Finance Sector at the 2024 Business Moneyfacts Awards. Combining innovative cash flow solutions with industry leading technology, we retain one of the highest customer satisfaction scores in the market.

Email:

[email protected]

Phone:

020 4632 1996

Website:

https://www.novuna.co.uk/business-cash-flow/

RedFlag Alert works towards growing and protecting businesses by using advanced machine learning and AI technology data to provide businesses with information so they can

deliver best in class sales, credit risk management and compliance.

Red Flag uses real time data to help Sales and marketing teams match their ideal customer profile with our detailed company search, providing businesses with accurate information needed to make key business decisions and grow.

 

Email:

[email protected]

Phone:

07467625320

Website:

www.redflagalert.com/

Shakespeare Martineau provides expert debt and asset recovery services across various sectors, including energy, manufacturing and government. Our team supports regulated and unregulated debt, acting as an extension of internal collections when needed. We prioritise keeping client costs low while empathetically engaging with debtors. Our 70+ experts offer cradle-to-grave B2B and B2C collections, transparent fee plans, bespoke service, flexible case management, and additional support like training, advice, litigation and mediation.

Email:

[email protected]

Phone:

02380 930072

Website:

www.shma.co.uk

STA International is a trusted leader in credit management, providing expert solutions in global debt recovery, outsourced credit control, address tracing, and legal debt recovery. For over 30 years, we’ve helped businesses of all sizes maximise cash flow, minimise risk, and recover outstanding debts efficiently.

We act as extension of your credit control team, using technology, knowledge, and an effective ethical approach to your debt recovery. Our bespoke processes ensure that collections are dealt with professionally and amicably, helping to protect your reputation and relationships while achieving results that improve your cash flow.

Our activities on individual cases and overall performance stats can be accessed 24/7 on our market-leading client reporting platform, Your Debts Online. At STA International, we don’t just recover debt; we support businesses to create healthy financial positions while fostering better long-term customer relationships.

Email:

[email protected]

Phone:

01622 600 921

Website:

www.stainternational.com

LinkedIn:

https://linkedin.com/company/sta-international-uk/

TCN is a global leader in cloud-based contact centre solutions, specifically engineered for accounts receivable management (ARM), BPOs, and every scale of enterprise. TCN’s comprehensive suite features the advanced TCN Operator platform, providing omnichannel communications, automation, predictive dialling, and IVR. With integrated tools such as Click2Pay, robust compliance modules, and real-time analytics, TCN empowers organisations to drive operational efficiency while ensuring superior customer satisfaction. Committed to seamless scalability and industry-leading UK-based support, TCN provides the technology and expertise to meet the evolving needs of the credit and collections industry. For further details, visit www.tcn.com.

Phone:

+44 (0) 800-088-5089

Website:

www.tcn.com/

Top Service Ltd is the only credit information and debt recovery service provider specifically for the UK construction industry. Our payment experiences are the most up to date credit information available and enable construction businesses to confidently assess credit risk & make the best, most informed credit decisions. Coupled with our range of effective debt recovery solutions, quite simply our members stay one step ahead & experience less debt & more cash.

Email:

[email protected]

Phone:

+44 (0)1527 518800

Website:

www.top-service.co.uk/

Towerhall Solutions is a trusted partner for financial services and housing associations, specialising in ethical debtor collection, tracing and asset recovery. We expertly manage tenant debtor books, ensuring every interaction is compliant, sensitive, and fair.

Our focus is on constructive engagement. We help organisations recover vital funds while protecting vulnerable individuals and maintaining your corporate reputation. We deliver results through empathy, integrity, and strict regulatory adherence.

Email:

[email protected]

Phone:

01342 718300

Website:

www.towerhallsolutions.com

LinkedIn:

https://linkedin.com/company/towerhall-solutions/