A lively, interactive training session that delivers a boost to collectors new and old. The programme will give you the knowledge, tools and techniques needed to collect your customer’s payments.
Debt recovery through the courts does not have to be a daunting prospect. In this highly informative training, an experienced legal professional will guide you through what you need to do to navigate the court system1 and its rules
Join a live session where you and your peers look at how to revise your topics, test your knowledge and take your exam. Work with an experienced and qualified tutor to troubleshoot your exam techniques and pass that exam!
Build the skills you need to understand your assignment, check your answers and submit your work. Let an experienced and qualified tutor troubleshoot techniques so you can write that assignment!
Our Fear Facing Training Bundle is designed for professionals who want to handle pressure with composure, communicate with clarity, and turn challenging conversations into positive outcomes.
This training session will help you recognise emotional triggers, reduce bias and control impulse. The result? You will be able to select appropriate responses, first time, every time.
When tension is mishandled, avoided or allowed to escalate, it drains trust, productivity, and morale. The difference between destructive conflict and healthy outcomes is skill. That is exactly what this training provides.
What do you find difficult? Rejecting a customer’s credit request? Addressing a team member’s performance issues? Raising sensitive topics with a vulnerable client? In truth, none of these difficult conversations are the problem. Avoiding them is.
What do you find difficult? Rejecting a customer’s credit request? Addressing a team member’s performance issues? Raising sensitive topics with a vulnerable client? In truth, none of these difficult conversations are the problem. Avoiding them is.
