Event calendar

A lively, interactive training session that delivers a boost to collectors, new and old. It will give you the knowledge, tools and techniques needed to collect your customer’s debts.

This summer, take advantage of CICM’s training bundle with three expert-led debt collection sessions for the price of two. Gain practical skills and proven strategies to improve your results. Starting from:

Break down each stage of the debt collection process and your experienced trainer will help you apply tried and tested techniques to each stage, building the tools and confidence to succeed in your collection work.

For those who need a more in-depth approach to B2B credit risk assessment, unpick the mysteries of the books by delving into financial accounts. Your qualified and experienced trainer will guide you through the maze of assets and liabilities, ratios and performance indicators, to give you the information you need to assess creditworthiness and flag risk.

This training course for debt collector's is designed to tackle the biggest challenges in debt collection using real-world scenarios and strategies.

This interactive training session gives you the knowledge, tools and techniques needed to communicate well in today’s modern credit world.

Be part of the negotiation revolution! Replace outdated negotiation techniques with modern, best practice approaches by joining this interactive training session.