CICM Scotland Event

Mary Delahunty FCICM

Qualification & Apprenticeship Delivery Manager, Chartered Institute of Credit Management

Mary is a qualified teacher, trainer, and graduate member of CICM with over 20 years’ credit management experience. Her credit career has included holding management positions for multinational businesses.  

As CICM Qualifications and Apprenticeship Delivery Manager Mary advises individuals and employers on establishing and implementing development pathway solutions for supporting careers across the credit arena

and leads the teaching provision for CICM Credit Academy delivering on virtual classroom and face to face courses for CICM qualifications.  

Mary is continuously inspired by her students and feels it is a privilege to play a part in supporting individuals with their career development.  

Jules Eames FCICM (grad), PGCE

Resource & Content Manager, CICM

I have the pleasure of developing and delivering best practice content for CICM, the leading organisation in Credit Management. As an experienced and qualified credit professional, I share my knowledge and experience with my credit peers.

: cicm.com
: Jules Eames

Andrew Masson MCICM

Head of Strategic Relationships, CICM

I am an active and motivated individual who enjoys learning new things and supporting those around me to achieve the best possible results. I have strong experience in client management within financial services, building positive relationships and ensuring that clients feel supported, understood, and confident in the service provided. I take pride in maintaining clear communication, solving problems effectively, and helping to create opportunities for growth and improvement wherever possible.

I work well both independently and as part of a team, and I am always keen to contribute positively to any role I take on while continuing to develop my skills and knowledge.

Outside of work, I enjoy training martial arts and coaching grassroots football. I also enjoy spending time with my wife and kids, which keeps life busy and fun.