Credit Control 2025: Efficient Collections, Professional Standards & Recruitment Trends

Join the East Midlands branch for their AGM and an evening session full of insight and information at the Holiday Inn Castle Marina, Nottingham, to network and share best practice.

Topics to be covered by our expert panel include:

Managing debt through efficient credit control policies

Cecilie Soerensen, Senior Order to Cash Manager at Experian, talks about the policies and automations in place at Experian to efficiently manage their B2B debt portfolio.

From onboarding, with payment terms and automated debt recovery, to tackling outstanding debt more strategically and with the use of touchless collections.

CICM Professional Standards – what they are and how they can work for you

Jules Eames, head of content and resource at CICM, talks about the Chartered Institute’s benchmark gold standard for career development, and how it can drive progress and motivation at organisational, team and individual level. Find out what the expected knowledge, skills and behaviours are, and what you need to do to reach them.

Recruitment Trends and Challenges – Tackling credit in 2025

Lily Russell, Managing consultant at Hays will delve into the credit control market in 2025, explore the implications of the 2025 budget, and share expert strategies on how to attract and retain top credit staff.

 

Timings for the day:

18:00 Networking & Light Refreshments

18:30 Presentations commence and branch update

19:30 AGM (Optional attendance)

19:40 Close

 

Travel

Hotel Phone: 0115 993 5000

Free Car Parking for delegates

•              0.9 miles (19 minute walk) from Nottingham Station

•              0.7 miles (13 minute walk) from NG2 tram stop

•              0.5 miles (10 minute walk) from meadows way tram stop

•              Various bus routes

 

Members and non-members welcome – please feel free to share with your colleagues! Any questions, please contact Chairman: [email protected]

 

Jules Eames FCICM (grad), PGCE

Jules Eames FCICM (grad), PGCE

Learning and Development Coordinator, CICM

Find out more

Lily Russell

Managing Consultant, Hays

Cecilie Soerensen

Senior Order to Cash Manager, Experian