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Credit Control 2025: Efficient Collections, Professional Standards & Recruitment Trends

Join the East Midlands branch for their AGM and an evening session full of insight and information at Experian Offices in Nottingham, to network and share best practice.

Topics to be covered by our expert panel include:

Managing debt through efficient credit control policies

Cecilie Soerensen, Senior Order to Cash Manager at Experian, talks about the policies and automations in place at Experian to efficiently manage their B2B debt portfolio.

From onboarding, with payment terms and automated debt recovery, to tackling outstanding debt more strategically and with the use of touchless collections.

CICM Professional Standards – what they are and how they can work for you

Jules Eames, head of content and resource at CICM, talks about the Chartered Institute’s benchmark gold standard for career development, and how it can drive progress and motivation at organisational, team and individual level. Find out what the expected knowledge, skills and behaviours are, and what you need to do to reach them.

Recruitment Trends and Challenges – Tackling credit in 2025

Bethany Fennah, Accountancy and Finance recruitment consultant at Hays will delve into the credit control market in 2025, explore the implications of the 2025 budget, and share expert strategies on how to attract and retain top credit staff.

 

Timings for the day:

18:00 Networking & Light Refreshments

18:30 Presentations commence and branch update

19:30 AGM (Optional attendance)

19:40 Close

 

Travel

Train station: Nottingham Train Station

Tram Stop: NG2 Tram Stop

If you are travelling from Nottingham Train Station, we suggest catching the tram.

Take the Toton Lane Tram, 5 minutes to NG2. Experian Offices are across the road.

Bus Stop: Queens Drive NG2 Business Park (Bus 49 Navy Line)

Parking: Free parking at Experian

 

Members and non-members welcome – please feel free to share with your colleagues! Any questions, please contact Chairman: [email protected]

 

Jules Eames FCICM (grad), PGCE

Jules Eames FCICM (grad), PGCE

Learning and Development Coordinator, CICM

Find out more

Bethany Fennah

Accountancy and Finance recruitment consultan, Hays

Cecilie Soerensen

Senior Order to Cash Manager, Experian