CICM Credit Fest is in Cardiff on 10 November 2026, part of our third UK-wide series. Credit Fest brings credit professionals together to share knowledge, discuss best practice, and work through the real issues facing the Order-to-Cash cycle today. This year's programme follows the credit lifecycle end to end, from contract and credit setup through to escalation and enforcement.
Join us and explore the complete customer payment journey through a practical, real-world lens. Following the full Order-to-Cash cycle, you'll discover how decisions made at every stage can directly impact cash flow, customer experience and overall business performance.
From customer onboarding and credit assessment through to invoicing, collections, dispute resolution and final recovery, this event brings the entire process to life, helping you understand how each stage connects and why it matters.
Whether you work in credit every day or support the process through finance, sales, operations, customer service or another business function, Credit Fest will help you connect the dots and see how your role influences successful outcomes.
Why attend?
✅ Explore the complete credit lifecycle, from onboarding through to recovery
✅ Learn practical approaches and insights you can apply immediately
✅ Hear real-world experiences, industry best practice and expert perspectives
✅ Network with professionals from across a range of industries and business functions
✅ Gain a clearer understanding of how every team contributes to getting cash into the business
Credit Fest is designed for professionals at all levels. Whether you're experienced, new to the profession, or simply want to understand how your role impacts the Order-to-Cash process, you'll leave with valuable insights and practical takeaways.
It's also a great opportunity to attend with colleagues. Shared learning helps teams build a stronger understanding of how each function contributes to moving from sale to settlement, improving collaboration and supporting better business outcomes.
With events taking place across the UK, Credit Fest brings together CICM members and non-members from across the UK to learn, share experiences and make valuable professional connections.
Bookings are now open for members and non-members, with the full agenda to be announced soon.
Places are limited, so secure your spot today.
