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Ever wondered what Artificial Intelligence (AI) is and what it really means for the future of order-to-cash? If the answer is yes, then our upcoming webinar is for you!
Join hosts Kaplan and The Chartered Institute of Credit Management (CICM) at a live webinar on Tuesday 5th November at 12:30pm that will explore the impact of AI on the O2C process.
We are pleased to welcome guest speaker Martyn Brooke FCICM (Grad), Credit Management Specialist a Esker who will reveal:
What AI technology is (and isn’t!)
How automation can be applied across the O2C process to enhance performance
How to find the right balance between intelligent machines and human intelligence
Event Panelists
Jo Scott - Client Director, Kaplan
Jo Scott is a Client Director at Kaplan, partnering with organisations of all sizes to strategically implement and manage training programmes. Leading a team across account management, business development, and employer recruitment, Jo ensures that students remain a priority while helping businesses optimise apprenticeship levy spend and plan for succession through tailored solutions in financial services, data, IT, accountancy, and tax.
Martyn Brooke FCICM (Grad), Credit Management Specialist at Esker / Mary Delahunty MCICM (Grad) Qualification & Apprenticeship Delivery Manager
Martyn joined Esker in 2022 as a Credit Management Specialist, bringing over 30 years of experience to help optimise order-to-cash processes. Prior to Esker, he was a respected credit management consultant, speaker, and facilitator at industry events. Martyn’s career includes roles as an operational credit manager for multinationals, delivering ERP implementations, and managing mergers. He resides in Hemel Hempstead, enjoys golf, and is an avid Tottenham Hotspur supporter. His expertise makes him a valued resource in credit management.
Mary Delahunty MCICM (Grad), Qualification & Apprenticeship Delivery Manager, Chartered Institute of Credit Management
Mary is a qualified teacher, trainer, and graduate member of CICM with over 20 years’ credit management experience. Her credit career includes holding senior management positions for multinational businesses. As CICM Qualifications and Apprenticeship Delivery Manager, Mary leads the teaching provision for CICM Credit Academy, delivering on virtual classroom sessions and face to face courses for CICM qualifications.
Who is this suitable for?
This webinar is ideal for Credit Control Managers seeking insights and updates on key topics relevant to their industry, as well as professionals, apprentices, and anyone interested in exploring how AI will shape the future of order-to-cash processes.
Joining the webinar
Upon signing up through Eventbrite, you'll receive a confirmation email which will direct you to a Zoom link where the session will be hosted. Use this link to join at the scheduled time. The link will also be sent again as a reminder two days, and 2 hours, before the webinar. This event will be run as a Zoom meeting with two way video and audio. The session will be recorded.
You'll need to access Zoom via the Zoom Desktop, Browser or your Mobile device. Visit the Zoom website for more information on how to do this, or to download the Zoom Desktop application.
Register now to reserve your space!
If you have a question…
If you have a specific question or topic ahead of the session that you would like us to cover, please use the contact button below to submit your query. We will try our best to discuss as many of these as possible during the meeting!
Webinar Recording
This webinar will be hosted on Zoom and will be recorded, along with any participant questions, however, images of participants will not be captured on the recording. You may choose what name you wish to be visible. Once you have registered for the webinar we will send a calendar invite to your email address and email you reminders about the upcoming event. After the event, we will email all participants with a copy of the recording and further relevant information including a request for feedback. If you do not wish to receive these emails please let us know by clicking the ‘Contact’ button at the bottom of this page. We may also use the recording for promotional/marketing purposes. The recording will only be kept as long as is necessary. We will not share your email address with other participants, however, we may share your contact details with the partner we are hosting the webinar with. We may also update your profile on our customer management system to reflect your attendance at this webinar. To find out more about how we handle personal data please see our privacy notice here.
