Founder member of FECMA

The recognised standard

Loading Events

« All Events

  • This event has passed.

CICM Northern Ireland Branch – All Ireland Utilities Conference (6 CPD hours)

13 November


All Ireland Utilities Conference


The Biggest Utilities Best Practice & Networking Event in Ireland
09:00 – 16:00

Sponsored by
Hays Recruitment | Rimilia | Baker Tilly Mooney Moore | MKB Law
Vision-net | power ni | energia group

This is a full day “free” event focusing on the Utilities Sector, from Artificial Intelligence, Robotics & Automation to Attracting and Retaining the Best Talent, updates from the Commissioner for Regulation of Utilities and Dealing with Vulnerable Customers, this is a “NOT TO BE MISSED” day delivering the most up to date Best Practice.

Speakers include
Robotics, Automation and Artificial Intelligence in Credit & Customer Management
Brian Morgan FCICM, Product Director, Rimilia

Break

Recruitment, Development & Retention Strategies
Orlagh Reynolds, Hays Recruitment

Vulnerable Customers & Indebtedness
Pauline Brown, Regional Manager, St. Vincent de Paul

Psychology of a Payer – What makes people pay?
Stephanie McGuinness, Lecturer, NWRC

Lunch

Insight into Consumer Spending
Richard Williams, Head of Energy, Consumer Council for NI

CICM Vulnerability Customer Framework
Debbie Tuckwood, Head of Education and Professional Development, CICM

Break
Impact of SMART Metering on Collections
Andy McNulty, Finalised Accounts Manager, SSE Airtricity

Update from Commission for Regulation of Utilities
Aoife MacEvilly, Commissioner, CRU

Close

REGISTER TODAY TO SECURE
YOUR PLACES
This event is free to attend

To book, email northernirelandbranch@cicm.com
with your name and job title

 

The first “Credit Focus” conference in Ireland: this year’s focus is Utilities
Look out for “Credit Focus 2019 – Shared Services”


Details

Date:
13 November
Event Categories:
, ,

Organizer

Paul Taylor
Phone:
+44 7979992110

Venue

CityNorth Hotel

Gormanston, Co. Meath, Ireland
+ Google Map