What do you find difficult? Rejecting a customer’s credit request? Addressing a team member’s performance issues? Raising sensitive topics with a vulnerable client? In truth, none of these difficult conversations are the problem. Avoiding them is.
Northern Credit Day 2026 is positioned as a flagship regional CICM event at a moment when the credit profession is being asked to do more than collect cash.
What do you find difficult? Rejecting a customer’s credit request? Addressing a team member’s performance issues? Raising sensitive topics with a vulnerable client? In truth, none of these difficult conversations are the problem. Avoiding them is.
Our Collections Training Bundle is built for credit and collections professionals who want to improve cash flow, reduce bad debt and drive confident, consistent results across their ledger.