When repayment plan income is dependent on your conversations with customers and clients, it is not enough to rely on past methods and accumulated efforts.
If you’re managing your own collections strategy, standing still isn’t an option. Join Towerhall and CICM for a fast-paced 1 hour session packed with practical tactics to help you re-engage with your customers.
2026 is the anniversary year of FECMA. It has been already 40 years when european credit management associations and institutes are connected, enjoying sharing knowledge and experiences.
Whether it’s reports, presentations, and letters, or e-comms such as texts, media and emails, you will leave with clear takeaways you can immediately apply in the workplace.
Whether it’s a boardroom pitch, a budget request or a customer negotiation, knowing how to present well is a critical to a credit and collections professional.
Join the East of England branch of the CICM and Hays Specialist Recruitment in their next lunch & learn event on creating the ultimate CV with top tips and ideas to help you develop your credit career.
