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CICM South Wales Branch – Are The Robots Coming or Are They Here Already? What will you do?

30 January

Are The Robots Coming or Are They Here Already? What will you do?


07:45 – 10:00

The South Wales Branch, in association with our hosts Atradius, is pleased to welcome the CICM’s Chief Executive, Philip King, back to Cardiff on 30th January 2019 for this key event, which explores the increasing use of technology in credit management.

With the significant developments in the use of technology in financial services and credit management, we will summarise the story so far and consider what actions we should be taking to gear up for further changes in how cash flows in the market place.

Philip King will be assisted in this exploration by Gideon Jones and Tanya Giles. Both long-time members of the Atradius family, they have a broad range of experience and will provide insights both into the evolution of technology in the market and the challenges of leading through change.

We look forward to seeing you to this event, which is being held at Atradius offices in Cardiff Bay.

07:45 – 08:15
Registration (with refreshments)

08:15 – 08:30
Welcome from CICM South Wales Branch Chair, Diana Keeling and introduction of Philip King.
Philip will introduce the key theme for the evening.

08:30 – 08:50
Gideon Jones – Treasurer of SW branch CICM and industry expert, reflects on some of the current exciting developments affecting our industry, including Blockchain and considers the trending questions surrounding the future of credit in a changing world.

08:50 – 09:10
Tanya Giles – Regional Manager for Wales and South West, considers the human impact of all this change.  How do we respond to rapid change, how can we ensure our response to change is positive and constructive to make the best of the new whilst ensuring we still keep the strengths of existing skills.

(Refreshments top up and comfort break)

09:20 – 09:50
Philip King FCICM – ‘The future is bright!  So, what now?’  (Philip will open the discussion to the audience as we are sure there is a wide mix of views on what happens next for our industry.)

09:50 – 10:30
Networking continues

10:30 Close


To reserve a place- please email

Deadline for catering and bookings: Monday 21 January 2019


30 January
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Diana Keeling
(07921) 492348



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