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CICM Southern Branches Event – Credit Day with a Difference

10 November - 12 November

You are invited to a series of webinars, hosted by the CICM Thames Valley, Sussex & Surrey and Wessex Branch.
Over 2 days the branch will host 30 minute webinars providing an economic update, insolvency & legal updates, Covid and Brexit.


Tues 10th Nov (10am – 1pm): 

10:00AM Are we facing a Credit Crunch?

Jo Kettner, CEO, Companywatch

The current landscape of Government Interventions, whilst trying to relieve the pressure on SMEs, may in fact be adding to it.


10:45AM Wellbeing in the Workplace

Kabir Gulabkhan, Senior Manager – UK Lead, Hays Credit Management

Join us where we will look at the latest findings from our What Workers Want – Wellbeing Matters Report and examine the impact of the Covid-19 pandemic on wellbeing, and how employers are taking steps to support their workforce. Kabir Gulabkhan, Credit Management Channel Lead for Hays will be presenting the findings and will be finishing off with a Q&A.


11:30AM Commercial Collections during the pandemic

Yvette Gray, Regional Manager UK/IR and Oliver Collis, Global Key Account Manager, Atradius Collections

The Risk Environment; debtor behaviour in COVID; continuous improvement – our experience being the first “virtual” applicants for CICMQ status


12:15PM Global Economic Update

Markus Kuger, Chief Economist, Dun & Bradstreet

Update on UK and Global economic impacts of COVID-19, 2020 and beyond




Thurs 12th Nov (1:30 – 3:45pm): 


1:30PM Just what is your professional body up to?

Sue Chapple FCICM, Chief Executive of the Chartered Institute of Credit Management, Claire Bishop, Director of Operations at CICM

Join us to find out how we are supporting credit professionals and the credit community. Hear about our quest for professionalisation of the credit management ‘function’, how CICM is driving business success, and what that means for members, individuals and organisations we are working with, now and in 2021.

2:15PM Keeping Your Seat at the Table

Chris Sanders FCICM, Head of Accreditation CICMQ, Chartered Institute of Credit Management

At the beginning of the Covid-19 crisis Credit Managers were on the ‘Speed-Dial’ of their organisation’s senior leadership, but as organisations start to return to a semblance of normality how does the Credit Management Team remain at the table in the new way of working? This presentation provides strategies and best practice examples to ensure that the Credit

3:00 PM Restructuring Roundup; 2020 and Beyond

Bethan Evans, Menzies LLP

A round up of the last 8 months, the impacts of the pandemic, legislative changes and a glimpse into what the future may hold.



10 November
12 November
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