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Begin your CICMQ Journey

How to become accredited by the Chartered Institute of Credit Management

During the accreditation process, you will be assessed on the following:

  • Credit policy
  • Customer Service
  • Personal and Professional Development
  • Performance Monitoring and KPIs
  • Compliance
  • Stakeholder Management
  • Credit Roadmap
  • Innovation and change

Organisations must evidence their best practice in credit and collections set in the criteria. Upon success, you will achieve the prestigious CICMQ Accreditation for 3 years with a mid-term review in 18 months.



CICMQ Roadmap

  • Self assessment questionnaire
    • Complete a self-assessment questionnaire and company profile information.
  • Gap analysis
    • Discovery summary gap analysis report reviewed with an assessor.
  • On-site assessment
    • A full on-site assessment will take place with the assessor.
  • CICMQ Report
    • A detailed assessment report including management summary dashboard will be provided



CICMQ Workshops

  • Discovery Workshop
    • Ideal for large, multiple and remote teams
    • Virtual Launch presentation
    • Facilitated one-day on site workshop following discovery and gap analysis review
    • Optional readiness reviews
  • Chase the Cash Workshop
    • Accept the challenge to achieve record breaking cash collection results!
    • Shine the company spotlight on your Credit & Collections team.
    • Generate increased stakeholder engagement and collaboration.


Become a recognised best practice Credit and Collections team by beginning your CICMQ Accreditation Journey, today.

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