• Be part of a well-recognised and trusted Chartered Institute with expertise and extensive partnerships across credit management and enforcement profession (HCEOA, CIVEA, LACEF and CEAA).
  • Learn alongside a regulated awarding body and enforcement qualifications and apprenticeship leader. CICM qualifications are internationally recognised and are registered with Ofqual.
  • Take the one hour online Level 2 Taking Control of Goods exam at any time (at a Pearson Vue testing centre or alternative location with online proctor) – can be taken locally and outside working hours.
  • Progression route to Level 3 Advanced Enforcement and higher qualifications.
  • CICM membership supports required CPD for recertification as an enforcement agent with tailored CPD support on CICM Knowledge Hub, including access to relevant online learning, practice exam questions, a CPD recording tool and more
  • Opportunity to upgrade CICM Membership to gain recognition for experience and professional letters
Green Circle

Level 2 Taking Control of Goods

This regulated award covers the knowledge requirement of those seeking certification to act as an enforcement agent and it is accessible to Studying Members as part of their membership.

Green Pie

Level 3 Advanced Enforcement

This regulated intermediate award develops the advanced knowledge, skills and behaviours of senior enforcement agents.

Green Oblong

Level 4 Diploma in High Court Enforcement

The High Court Enforcement Officers Association (HCEOA) and the Chartered Institute of Credit Management (CICM) have collaborated to update the High Court Enforcement Officer’s education pathway.

Green Circle

Level 4 Certificate in High Court Enforcement Practical Experience

Find out more about how to achieve a certificate in High Court Enforcement Practical Experience.


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