This regulated award covers the knowledge requirement of those seeking certification to act as an enforcement agent and it is accessible to Studying Members as part of their membership.
This regulated intermediate award develops the advanced knowledge, skills and behaviours of senior enforcement agents.
The High Court Enforcement Officers Association (HCEOA) and the Chartered Institute of Credit Management (CICM) have collaborated to update the High Court Enforcement Officer’s education pathway.
Find out more about how to achieve a certificate in High Court Enforcement Practical Experience.
Moderator Feedback Reports are useful resources to help learners with their assignments to help them achieve a good result.
Business Communication & Personal Skills
Consumer Telephone Collections
Commercial Telephone Collections
Advanced Business Communications and Personal Skills
Advanced Collections
Credit Risk Management
Debt Recovery Management
Advanced Enforcement
Advanced Credit Risk Management
Compliance with legal, regulatory, ethical and social requirements
Legal Proceedings & Insolvency
Process Improvement
Strategic Communications and Leadership
Strategic Planning
General Money & Debt Advice principles & practice
Debt Prioritisation principles & practice
Court Procedures and Enforcement Action principles & practice
Non-statutory solutions & budgeting advice principles & practice
Statutory solutions & budgeting advice principles & practice
Money & Debt Advice Call Handling principles & practice
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