May Virtual Workshops
Build the Credit Risk Skills
Your Team Needs, This May, with CICM.
Good risk decisions don't come from instinct alone, they come from knowing how to read the data in front of you. These four sessions give you the analytical tools to do exactly that.
Trusted by leading organisations across industries
Build the credit risk skills your team needs this May
Most risk decisions rely on incomplete data or gut feel. These sessions give you the frameworks to assess credit risk deliberately, from reading financial statements to interpreting CRA data. Four focused workshops, each two hours, live on Zoom. Ideal for credit and collections professionals at any level.
The CICM Risk Assessment Programme
A structured three-session course covering the core analytical skills for credit risk: financial accounts, ratio analysis, and credit reference data. Designed to work as a complete programme, and aligned to CICM Professional Standards.
- ✓Interpret financial statements and understand working capital, profit, liquidity and gearing
- ✓Calculate and apply profitability, liquidity, efficiency and gearing ratios to assess risk
- ✓Read CRA datasets, identify legal entity risk, and translate findings into credit limits
Or book individual sessions
Attend just the workshops most relevant to your role. Each session runs independently.
Know your Customer
KYC principles apply across consumer, trade, and export markets. This session gives you a systematic framework for customer profiling, looking at capacity, character, and payment history, so you can categorise risk and tailor your approach from the first connection.
- Customer profiling: can they, will they, did they?
- Onboarding risk, CRM and collections applications
- Practical ways to build and use the profile
Credit Risk I: Using Financial Accounts
This hands-on workshop takes you through the financial categories that matter most for credit decisions. You will work through exercises on real financial statements and leave more confident reading accounts and making credit vetting judgements.
- Financial account categories and statement structures
- Working capital, long vs short-term assets and liabilities
- Difference between profit, liquidity and gearing
Credit Risk II: Using Ratios
Dashboard scores tell you a number. Ratios tell you why. This session teaches you how to calculate and interpret profitability, liquidity, efficiency and gearing ratios using mock financial statements, including the red flag patterns that indicate deteriorating creditworthiness.
- Formulae for key ratio categories: profitability, liquidity, efficiency, gearing
- Measuring and interpreting financial performance
- Warning signs and trends to monitor
Credit Risk III: Using Third Party Data
Credit reference agency data is only valuable if you know how to interpret it. This session shows you how to assess legal entity risk, read CRA datasets, and translate findings into credit limits and risk categories, with CCJs and other key indicators covered.
- Identifying customer legal entities and their inherent risks
- CRA reporting: CCJs, default indicators, financial creditworthiness
- Setting credit limits and risk categories from CRA findings
Real results from Real professionals.
Our workshops are built around one goal: skills you can use the moment you're back at your desk. Here's what credit and finance professionals say after training with CICM.
Through the workshop on the Best Practice Approach to Collections, I've gained valuable insights into optimising collections strategies, improving customer communications, and leveraging automation to enhance cash flow. I will be able to apply these learnings to my day-to-day role.
This year, I had the privilege of deepening my knowledge in credit management by completing several training sessions with CICM. These courses were eye-opening, providing actionable strategies to optimise credit control processes.
Thank you for a lively and useful course. Loved the way you elaborated on points given and some really inspiring tips — how powerful it can be to show proactively you are on the same side as Sales. Also some things I will now go and find out more about. This was also good for me because I considered this my main area and it is nice to get a refresher and a new verve for teaching it. I wanted to let you know I thought 10/10.
A big thank you for the training. I thought it was great. As well as being really informative, the activities and interactive parts were great and really got everyone thinking.
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