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Whether it’s an online shopping survey or feedback on restaurant service, as consumers we are frequently asked to rate our experience of everyday interactions. But why? Because expectations have changed. Today’s customers care more about their experience and the ease of which they can do business with a company. In other words, customer service tactics of 5-10 years ago simply don’t cut it anymore. Organisations that fail to adapt and evolve their service strategies risk failing to secure and retain business.

Ensuring your invoices are paid promptly and within terms is an essential item on the ‘to-do’ list for any business that wants to maintain a healthy cash flow position. However, managing Accounts Receivable can be time-consuming, complicated and yield uncertain results, particularly for smaller and mid-size organisations. In this blog, you will find tips that help ease the process, secure some ‘wins’ and streamline your business operations.

Whilst we all know the old idiom of "cash is king", it is likely that the conversations being held around this subject in the current climate are even more acute. With supply chain issues, staff resource challenges, economic and political uncertainty; there are increasing pressures on suppliers and customers alike, with recent market fluctuations only adding to the uncertainty.

Accounting offers a structured approach to understanding a business's financial well-being, underpinning financial decisions with data-driven insights. In this blog, we will delve into what accounting is and why it is important to businesses.

Companies need effective, robust tools and processes to ensure they can operate, no matter what comes their way. Automating your accounts receivable (AR) process is a great place to start as many firms focus firmly on collecting cash and managing working capital.