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In today’s industry, professionals are taking their personal development even more seriously than ever. However, it can be difficult to know where to start with updating your skills and refreshing your knowledge. Perhaps you’re thinking about what kind of training course might help you or if you could benefit from a qualification. Like most things, it’s good to plan. Take a retrospective look on your current skills and plot actions you can take to improve or expand your profile.

How well can you manage credit risk? Download the completely interactive guide and challenge yourself in these scenarios. Available exclusively to members after the 1st of October 2024.

Download our interactive guide and test your basic fraud detection skills. Unsolved cases and real-world scenarios await. The warning signs are there, but can you identify them?

Download the interactive guide for handling a difficult conversation with a customer suffering from poor mental health. You can test your knowledge and skills with this example conversation between a collector and consumer struggling with their mental health and capability to make their payments on time. Can you select the correct conversation pathway and find a solution that provides a good outcome for this vulnerable customer?