08 Feb 2024
by Sue Chapple FCICM, Nevin Nice

One Week After Celebrating Excellence at the British Credit Awards 2024

It's been a week since the British Credit Awards 2024, and the excitement is still buzzing!


As Sue Chapple, the CEO of the Chartered Institute of Credit Management (CICM), said in her opening speech, "We are the cavalry," and the industry is in good hands.

The awards ceremony was a night to celebrate the best and brightest in the credit management and collections industry. From innovative new products and services to outstanding customer service, the winners showcased the talent and dedication that goes into keeping our economy running smoothly.

But the awards were more than just a night of celebration. They were also a reminder of the important role that credit management and debt collections plays in our society. As Sue Chapple said,

We live in a society where everyone is waiting for the cavalry to arrive. We hope that governments will focus on the right things. We hope that small businesses will thrive and we hope for peace on Earth and a million other things. But there is no cavalry unless we create it. Nobody is coming to save us. You, me, us. We are the cavalry.

Sue Chapple

Chartered Institue of Credit Management

The whole credit management industry plays a vital role in ensuring that businesses have access to the credit they need to grow and prosper. It also helps to protect consumers from financial hardship. By working together, we can create a more prosperous and sustainable future for everyone.

So, let's raise a glass to all the winners of the British Credit Awards 2024, and to the entire credit management industry! Here's to a bright future!

What have we learnt from Sue's speech:
  1. The credit and collections industry has a long and proud history of supporting businesses and consumers.
  2. The industry is always facing new challenges, but it is also full of opportunity.
  3. We all have a role to play in creating a more prosperous and sustainable future.


Looking ahead:

The British Credit Awards are a great opportunity to celebrate the achievements of the credit management industry. But they are also a reminder of the important work that we still have to do. Let's continue to work together to build a better future for everyone.

P.S. Don't forget to check out the full list of winners from the British Credit Awards 2024!

Related topics