19 Dec 2023
by Top Service ltd

Top Service Looks Ahead to 2024

As the UK trade credit industry looks ahead to 2024, several challenges are poised to shape its landscape, particularly within the UK construction sector.

It is predicted that we will experience more of the same with regards to insolvency for the first quarter of 2024 but forecasters remain positive that Q2 will see insolvency figures even out and even starting to reduce.

Understanding and proactively addressing the challenges 2024 may bring will be vital for construction businesses offering trade credit accounts to thrive in a rapidly evolving business environment.

Cash Collection:

The focus on cash collection and keeping cash flowing remains high on the agenda for 2024. The UK construction sector have and continue to face significant difficulties in keeping lines of communication open with customers who owe them money.

Economic uncertainties and market fluctuations can further complicate cash collection efforts. With customers potentially facing financial constraints that impact their ability to make payments on time, or at all.

Inefficient or delayed cash collection processes will have a big impact on cash flow. Late or incomplete payments from customers can strain relationships and erode trust. In some cases, businesses may need to allocate additional resources to chase outstanding payments, diverting time and manpower from core operations.

Implementing robust invoicing and collection systems, and fostering transparent communication with customers are essential strategies to overcome the difficulties associated with cash collection, ensuring financial stability and sustained business growth.

Understanding what late payment interest and compensation you're entitled to claim will also support your cash collections. Whether that be using contractual terms or statutory legalisation for negotiations or to compensate for late payment and / or third-party collection charges will help to increase cash collections as we head into 2024

Minimising Exposure to Insolvency:

Avoiding customer insolvency is a paramount concern as we head into 2024.

A proactive and vigilant approach to risk management is essential, beginning with thorough credit risk evaluations before entering into agreements with customers.

Researching the variety of credit information solutions on the market and specific to your industry to find right provider for you will be vital to face the 2024 challenges head on.

Regularly monitoring any financial changes relating to your customers through ongoing credit evaluations and staying attuned to changes in their payment behaviors can provide early warning signs of potential insolvency.

Understanding who your customers are working for and who they are being paid by will also form a vital part of the credit risk evaluation. Now more than ever researching and evaluating your customer’s, customers ability to pay and reacting to financial changes with them will support you with minimising your exposure to insolvency.

Diversifying your customer portfolio and not relying too heavily on few key clients will help spread risk. Implementing clear and transparent communication channels to discuss payment terms and addressing any issues promptly can foster a collaborative relationship.

Credit Risk Management:

In 2024, businesses must enhance their credit risk assessment models to account for evolving business landscapes. This involves utilising credit information, relevant to the industry, providing more accurate and timely insights into the creditworthiness of businesses. Tracking financial changes and reacting to those changes quickly and appropriately, alongside effective debt recovery processes and partners will not only help you to weather the challenges of 2024 but also position your business for sustainable growth in the years to come.