As we approach 2026, long-awaited regulatory amendments and evolving standards are set to bring enforcement back into line with modern expectations. This blog explores what’s changing, why it matters, and how reform could strengthen fairness, transparency, and trust across the sector.
This blog explores how technology is closing the efficiency gap for credit managers, turning scattered data into insight, and helping teams shift from gatekeepers to growth enablers.
HM Treasury has announced major reforms to the Consumer Credit Act, modernising consumer credit regulation for the digital age. Discover what the changes mean for consumers, lenders and credit professionals.
In today’s business environment, uncertainty is one thing we can take for granted. Soaring prices caused by high inflation and a tightening lending market all serve to put pressure on household and business finance alike. With customers facing increasingly difficult choices about who they can afford to pay, it’s vital to make sure that the first line of financial self-defence, credit control, is properly understood and working as intended.
Are you ready for a revolution in credit management? The future of credit is here, and it's time to ditch the analogue ways of the past and embrace the digital age.
CICM East of England Branch Secretary William Plom, a Senior Manager at Hays Recruitment specialising in credit management presented the Credit Recruitment and Salary Trends for 2023, in an insightful webinar session.
A new report from the Credit Services Association explores the challenges language barriers create across debt collection, debt purchase and debt advice, and outlines practical steps firms can take to improve customer understanding and access to support.
