05 Jun 2025

Dun & Bradstreet supports CICM members with smarter decision making

Dun and Bradstreet, a leading global provider of business data and analytics, has joined forces with the Chartered Institute of Credit Management

Dun and Bradstreet, a leading global provider of business data and analytics, has joined forces with the Chartered Institute of Credit Management (CICM) to strengthen members' use of data-driven business insights and new technology to support better risk decision-making.

Respected for its expertise in all aspects of risk management and business intelligence, Dun & Bradstreet's data solutions help businesses assess potential customers, mitigate financial risks, and ensure regulatory compliance. Over the coming months, it plans to share valuable insights with CICM members in an increasingly volatile economic landscape.

Several joint initiatives are already being created exclusively for CICM members. These include Accelerate with Confidence, a programme designed to demystify risk in uncertain times, and a series of roundtables, webinars, and events kicking off in May - offering expert analysis on timely economic trends.

The firm also has an upcoming European programme, Credit Accelerate, to help businesses streamline credit decision-making automation and analytics, details of which will be shared shortly. This initiative and the ones already mentioned will provide CICM members with a different approach to financial risk management.

David Marshall, Senior Director of Financial Solutions at Dun & Bradstreet says that he recognises the significant role CICM plays in supporting the credit management profession: "This collaboration presents an opportunity for us to form stronger relationships across the industry. Getting closer to credit professionals will help us to tailor our insights and solutions to help them address regional economic and business challenges.

"There's a great deal happening around payment behaviour, insolvencies, and small business failures, and credit managers need the right data to make smarter decisions about who they partner with," David continues. "By sharing some of our expertise with CICM members, we hope they will be able to more effectively navigate through these economical challenging times."

David says Dun & Bradstreet will also be talking throughout the year about the new era of smarter, data-driven, risk decision-making, how to operationalise credit risk and how to use what a credit manager learns to take action: "We want to encourage business professionals to move away from manual and towards fully automated decision-making. We are creating a foundational-level education programme, primarily for credit managers and credit controllers, to ensure they are aware of the latest technology and encourage them to use the latest data effectively to upskill, stay knowledgeable and stay ahead of trends."

Sue Chapple FCICM, CEO of the CICM, welcomes Dun & Bradstreet as a new CICM corporate partner: "We are excited about the collaboration and the opportunities it will bring to members: The generous programme of joint initiatives supports our continued approach to educating credit professionals, helping our people at every stage of their careers to add to their knowledge and skillsets, and ensuring our members remain at the forefront of the industry."