Virtual Classes

Gain a Qualification with the most popular study method, CICM Virtual Classes

Virtual Classes are the most effective and popular study method among Credit Management and Debt Collections professionals that are looking to work towards achieving a Qualification. They are often referred to as "Units" which are required to achieve either a certificate or a diploma.

In this method of studying, learners will be supported by an expert tutor on a series of various classes and activities, which are engaging, interactive and enjoyable.

 

Upcoming Virtual Classes

Take a look at our upcoming Virtual Classes, below, to help decide which class is the first, or next, towards your CICM Qualification.

Level 2

Credit Management (Trade, Export and Consumer)

Week commencing 19th February
Daytime Classes

 

 

 

Level 3

 Credit Management (Trade, Export and Consumer)

Week commencing 19th February
Daytime Classes

 

Advanced Business Communications and Personal Skills

12 February 2024 - 10 May 2024
Evening Classes

 

 

Advanced Collections

12 February 2024 - 10 May 2024
Evening Classes

 

 

Business Environment

26 February 2024 - 24 June 2024
Evening Classes

 

 

Accounting Principles

29 January 2024 - 3 June 2024
Evening Classes

 

 

Business Law

12 February 2024 - 27 May 2024
Evening Classes

 

 

Level 5

 Advanced Credit Risk

13 February 2024 - 10 May 2024
Evening Classes

 

 

Strategic Communications

13 February 2024 - 10 May 2024
Evening Classes

 

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Book a Virtual Class

Submit an enrolment form

If you have decided that Virtual Classes is the best Study Method for you, you can submit an enrolment form any time.

We do the rest!

After you submit your enrolment form, the CICM Team will be in touch about your choice of class and help you towards your CICM Qualification.

For prices, take a look at our costs and packages.

Reserve a space for a Virtual Class

If you are interested in taking one of our virtual classes, submit an online entry form, today.

Submit a form

 

Find out more about all of our Classes

See all our classes

Level 2 Units

Credit Management (Trade Export and Consumer)

This unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.

Export Credit Management

The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.

Consumer Credit Management

This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Trade Credit Management

This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Taking Control of Goods

This regulated award covers the knowledge requirement of those seeking certification to act as an enforcement agent.

Credit Control and Collections

This is an entry level unit that aims to assess essential knowledge and skills of Credit Controllers and Collectors.

Business Communications and Personal Skills

This unit aims to develop the business communications and personal skills required for credit controller and debt collection specialist and enforcement work.

Consumer Collections

This intermediate award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Commercial Telephone Collections

The Commercial Telephone Collections unit aims to develop the knowledge, skills and behaviours required for commercial telephone collections.

Consumer Telephone Collections

The Consumer telephone Collections unit aims to develop the knowledge, skills and behaviours required for consumer telephone collections.

 

Level 3 Units

Accounting Principles

This unit aims to develop a good understanding of fundamental accounting principles and techniques for those working credit management related areas.

Advanced Business Communications and Personal Skills

The unit develops the advanced business communications and personal skills required for advanced credit controller, debt collection specialist and enforcement work.

Advanced Collections

This unit develops the advanced collection knowledge and skills required for advanced credit controller and debt collection specialist work.

Business Environment

The unit places the working environment in context through the development of an understanding of four elements, the structure and function of organisations, organisational management, marketing and the external environment such as the economy and markets.

Business Law

The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.

Consumer Collections

This intermediate award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Consumer Credit Management

This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Credit Management (Trade Export and Consumer)

This unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.

Credit Risk Management

This unit aims to develop the credit risk management knowledge and skills of advanced credit controller and debt collection specialists.

Debt Recovery Management

This unit aims to develop advanced knowledge and skills required for debt recovery management work.

Export Credit Management

The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.

Trade Credit Management

This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.

Advanced Enforcement

This regulated intermediate award develops the advanced knowledge, skills and behaviours of senior enforcement agents.

 

Level 5 Units

Advanced Credit Risk Management

The unit aims to build high level knowledge and skills in advanced credit risk management.

Compliance with legal, regulatory, ethical and social requirements

The unit aims to develop the ability to evaluate compliance with legal, regulatory, ethical and social requirements for own area of responsibility

Strategic Planning

The unit aims to develop the ability to map the environment in which a business operates and benchmark operational performance in a way which raises strategic planning and communication skills

Legal proceedings and Insolvency

This unit aims to develop an understanding of legal proceedings and insolvency in relation to the collection of debt.

Strategic Communications and Leadership

The unit aims to build leadership skills through a theoretical and practical understanding of strategic communications

Process Improvement

The unit aims to develop the ability to monitor, review and improve business processes in own area of responsibility.