Credit Management (Trade Export and Consumer)
This unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.
Virtual Classes
Virtual Classes are the most effective and popular study method among Credit Management and Debt Collections professionals that are looking to work towards achieving a Qualification. They are often referred to as "Units" which are required to achieve either a certificate or a diploma.
In this method of studying, learners will be supported by an expert tutor on a series of various classes and activities, which are engaging, interactive and enjoyable.
Navigate through the different units available below and explore our CICM Qualifications to begin your journey to achieving globally recognised Qualifications.
To see our upcoming Virtual Classes, you will need to submit an enrolment form.
Upcoming Classes
Level 2 Units
Export Credit Management
The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.
Consumer Credit Management
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
Trade Credit Management
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
Taking Control of Goods
This regulated award covers the knowledge requirement of those seeking certification to act as an enforcement agent.
Credit Control and Collections
This is an entry level unit that aims to assess essential knowledge and skills of Credit Controllers and Collectors.
Business Communications and Personal Skills
This unit aims to develop the business communications and personal skills required for credit controller and debt collection specialist and enforcement work.
Consumer Collections
This intermediate award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
Commercial Telephone Collections
The Commercial Telephone Collections unit aims to develop the knowledge, skills and behaviours required for commercial telephone collections.
Consumer Telephone Collections
The Consumer telephone Collections unit aims to develop the knowledge, skills and behaviours required for consumer telephone collections.
Level 3 Units
Accounting Principles
This unit aims to develop a good understanding of fundamental accounting principles and techniques for those working credit management related areas.
Advanced Business Communications and Personal Skills
The unit develops the advanced business communications and personal skills required for advanced credit controller, debt collection specialist and enforcement work.
Advanced Collections
This unit develops the advanced collection knowledge and skills required for advanced credit controller and debt collection specialist work.
Business Environment
The unit places the working environment in context through the development of an understanding of four elements, the structure and function of organisations, organisational management, marketing and the external environment such as the economy and markets.
Business Law
The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.
Consumer Collections
This intermediate award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
Consumer Credit Management
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
Credit Management (Trade Export and Consumer)
This unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.
Credit Risk Management
This unit aims to develop the credit risk management knowledge and skills of advanced credit controller and debt collection specialists.
Debt Recovery Management
This unit aims to develop advanced knowledge and skills required for debt recovery management work.
Export Credit Management
The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.
Trade Credit Management
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
Advanced Enforcement
This regulated intermediate award develops the advanced knowledge, skills and behaviours of senior enforcement agents.
Level 5 Units
Advanced Credit Risk Management
The unit aims to build high level knowledge and skills in advanced credit risk management.
Compliance with legal, regulatory, ethical and social requirements
The unit aims to develop the ability to evaluate compliance with legal, regulatory, ethical and social requirements for own area of responsibility
Strategic Planning
The unit aims to develop the ability to map the environment in which a business operates and benchmark operational performance in a way which raises strategic planning and communication skills
Legal proceedings and Insolvency
This unit aims to develop an understanding of legal proceedings and insolvency in relation to the collection of debt.
Strategic Communications and Leadership
The unit aims to build leadership skills through a theoretical and practical understanding of strategic communications
Process Improvement
The unit aims to develop the ability to monitor, review and improve business processes in own area of responsibility.
Register your interest
You can register your interest in upcoming virtual classes by submitting an enrolment form.
