Founder member of FECMA

Advancing the credit profession

Ho Ho No! – by Philip King FCICM

12 December 2019 This will be the last blog I write in 2019 and, along with most of the population, I could observe that I have no idea where this year has gone. Christmas is already upon us. Last weekend I had the joy of taking my second grandson on a steam train to see Santa, […]

Preventing fraud is a game of cat and mouse – guest blog by Graydon UK

05 December 2019. Annually, thousands of businesses fall victim to fraudulent customers. Footlocker, for example, recently got swindled for 1.8 million Euros by a fake company called Ups Consultancy. This case also involved ING being fined on grounds of negligence in its due diligence of fraud and was widely reported on in the media. So, […]

An alternative manifesto on late payment – by Philip King FCICM

28 November 2019       The manifestos are out, the deadline for registering to vote has passed, and the general election is now just two weeks away. Interesting political times and we wait to see what the future will look like. Whatever the outcome of the election, I’m pleased to see that the focus […]

How automating your accounts receivable processes can set you apart from the competition – guest blog by Alistair Nicholas, Managing Director, Esker Northern Europe

14 November 2019 Whether it’s an online shopping survey or feedback on restaurant service, as consumers we are frequently asked to rate our experience of everyday interactions. But why? Because expectations have changed. Today’s customers care more about their experience and the ease of which they can do business with a company. In other words, […]

Best foot forward – by Philip King FCICM

16 October 2019 Just before last weekend, BEIS announced that Paul Uppal had stood down from the role of Small Business Commissioner after two years in the post. I won’t speculate about the background or reasons for his departure. No benefit is derived from pointless or ill-informed comment. What I will say, however, is that […]

Countdown to Brexit – by Philip King FCICM

19 September 2019 I’d like to explain exactly what is going to happen over the next six weeks in relation to Brexit. I want to set out how businesses will be impacted from 31 October, how they can mitigate against any specific risks, and what UK government policy will be as we move towards the […]

Stranger Danger.. A Guest blog by Dianne Smith, Head of Partnerships at Key IVR

6 September 2019 Stranger Danger – Why am I giving my credit card details to you? I like to think there’s a silver lining to major data breaches hitting the news, consumers are being more cautious about how they share their personal data. The Public vs The Cyber Criminals, the ongoing battle. This is particularly […]

Celebrate doing the right thing – by Philip King FCICM

01 August 2019     There’s been an increasing clamour round the issue of late payment in recent weeks. Much of this has been driven by the suspension of a number of businesses from the Prompt Payment Code for failing to meet the requirements that they voluntarily signed up to. The relevant press releases can […]