Founder member of FECMA

Advancing the credit profession

An alternative manifesto on late payment – by Philip King FCICM

28 November 2019       The manifestos are out, the deadline for registering to vote has passed, and the general election is now just two weeks away. Interesting political times and we wait to see what the future will look like. Whatever the outcome of the election, I’m pleased to see that the focus […]

How automating your accounts receivable processes can set you apart from the competition – guest blog by Alistair Nicholas, Managing Director, Esker Northern Europe

14 November 2019 Whether it’s an online shopping survey or feedback on restaurant service, as consumers we are frequently asked to rate our experience of everyday interactions. But why? Because expectations have changed. Today’s customers care more about their experience and the ease of which they can do business with a company. In other words, […]

Best foot forward – by Philip King FCICM

16 October 2019 Just before last weekend, BEIS announced that Paul Uppal had stood down from the role of Small Business Commissioner after two years in the post. I won’t speculate about the background or reasons for his departure. No benefit is derived from pointless or ill-informed comment. What I will say, however, is that […]

Countdown to Brexit – by Philip King FCICM

19 September 2019 I’d like to explain exactly what is going to happen over the next six weeks in relation to Brexit. I want to set out how businesses will be impacted from 31 October, how they can mitigate against any specific risks, and what UK government policy will be as we move towards the […]

Stranger Danger.. A Guest blog by Dianne Smith, Head of Partnerships at Key IVR

6 September 2019 Stranger Danger – Why am I giving my credit card details to you? I like to think there’s a silver lining to major data breaches hitting the news, consumers are being more cautious about how they share their personal data. The Public vs The Cyber Criminals, the ongoing battle. This is particularly […]

Celebrate doing the right thing – by Philip King FCICM

01 August 2019     There’s been an increasing clamour round the issue of late payment in recent weeks. Much of this has been driven by the suspension of a number of businesses from the Prompt Payment Code for failing to meet the requirements that they voluntarily signed up to. The relevant press releases can […]

Plus Ca Change! – by Philip King FCICM

18 July 2019     I’m just over two weeks into a challenge to walk one million steps over a three-month period and, as a result, I’m walking about twice as far each day as I normally would. Apart from the obvious benefits on my health and fitness, it also means I’m getting more time […]