What you will gain from this training course:
- Working knowledge of the court system, resulting in stronger cases for action
- Confidence to take court action when it is appropriate
- Appropriate enforcement selection, increasing potential for recovery
- Sufficient compliance (e.g., with respite and vulnerability requirements).
Who this training course is for:
It will benefit anyone who refers or processes cases for court action. It is also useful to those considering extending their recovery action to incorporate court action.
What this training course session will cover:
- Pre - action Considerations and Protocols for Debt Recovery
- Identifying your customer
- Interest options/Late Payment Compensation
- County Court Claim Form and Judgment Order
- Enforcement options
- Insolvency processes
- Breathing Space/Debt Respite Scheme
- Affordability checks
- Defended Claims
- Interim applications
This training session is aligned to the following CICM Professional Standards:
BS 2 Business and Regulatory Acumen
BS 3 Know your customer
BS 4 Financial and data interpretation
PS 2 Problem-solving and decision-making
PS 3 Support and Influencing
B3 Resolute; B4 Resilient; B5 Ethical.
