Our Seasonal Best Practice Bundle is designed to strengthen every stage of your credit lifecycle — from onboarding to recovery. Whether you’re preparing for peak trading periods or tightening processes for the year ahead, this bundle gives you the practical tools and confidence to protect cash flow and minimise risk.
Introducing the Seasonal Best Practice Bundle
Four powerful sessions. One complete credit strategy.
Our Seasonal Best Practice Bundle is designed to strengthen your approach at every stage of the credit and collections lifecycle — helping you reduce risk, protect cash flow and improve commercial outcomes when it matters most.
Whether you're preparing for peak trading, managing tighter margins or strengthening processes for the year ahead, this bundle provides practical, workplace-ready techniques you can apply immediately.
Lay strong foundations by making informed, risk-aware credit decisions. Learn how to assess applications effectively, interpret financial information and set appropriate credit limits that protect your business from future exposure.
Build confidence in securing positive outcomes. Develop structured negotiation techniques that balance commercial needs with customer relationships — helping you reach sustainable payment solutions without compromising position.
Drive consistent, professional collections performance. Strengthen your approach to conversations, improve follow-up strategies and increase cash recovery while maintaining strong customer engagement.
Understand when and how to escalate. Gain clarity on legal recovery processes, compliance considerations and best practice steps to take decisive action when internal collections have been exhausted.
Together, these sessions provide an end-to-end framework — from prevention to recovery — equipping your team with the knowledge and confidence to manage credit proactively and commercially.
Prepare smarter. Negotiate stronger. Collect confidently. Recover decisively.


Resource & Content Manager, CICM
No bio provided
:
cicm.com
:
Jules Eames
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