Credit Management (Trade Export and Consumer)
46 Guided Learning Hours 101 Total Qualification Time
Aim
The unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.
Syllabus topics
1. Value of credit (10%)
Definition of credit
Cost of credit
2. Organisation of the credit function (15%)
The credit department
Credit policy
3. Credit customers and arrangements (35%)
Customers Credit agreements
Documents
4. Credit risk control (15%)
Risk assessment and control
Information sources and their value
Scoring
Insurance
5. Credit documents and systems (10%)
Customer master file
Sales ledger system
Computerised systems
6. Collections methods and legal action (15%)
Targets and use of resources
Methods
Dealing with problems
Legal procedures and use of third parties
Assessment
One hour online examination involving 60 multiple choice questions.