Credit Management (Trade Export and Consumer)
This unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.
Level 3 Diploma in Credit and Collections
What will I learn?
An advanced understanding of a wide range of credit management related concepts, processes and techniques
Broaden your knowledge and understanding about credit and debt collections, with the option to specialise in credit risk or enforcement.
Understand and implement the principles of best practice to enhance and optimise day-to-day activities.
What will I gain?
To achieve the Diploma, you will need to complete four Level 3 awards/units - one of which must be from the mandatory section of the syllabus. Upon completion, you will gain:
- A CICM Level 3 Diploma in Credit & Collections (Upon passing four awards/units)
- Improve your technical knowledge and techniques which can be used daily.
- A CICM qualification can increase your earning potential even while you are still studying.
- The flexibility of our qualification structure means you can choose to study any of the Intermediate awards and 'bank' them with us.
- Become a qualified Associate ACICM(Dip) and have your knowledge and skills represented by the CICM Professional Standard.(Applicable for current members).
Who is it for?
Individuals who wish to raise their profile and prepare for the next level of responsibility, for roles such as:
- Senior Credit Controllers
- Credit Risk Analysts
- Credit Team Leaders.
How to get started
Choose a preferred study method
Choose a preferred study method that works best for you:
- Virtual Classes
- Learning Support Service
- Self Study
See the costs and packages
Review the costs and packages of your chosen study method and level of Qualification.
Book your course
Once you know your chosen study method and have seen the costs of your desired package, you can begin booking your course through the preferred study method.
Can I get exemptions or credit recognition from units?
Yes, if you already have business-related qualifications at an equivalent or higher level, you can apply for an exemption.
Are you eligible for an exemption?
Recognition of prior learning
The CICM accredits prior learning, and learners may apply for an exemption for one or more units if they have passed a relevant subject in an equivalent qualification. This must be at the same or a higher level.
A request for exemption should be made in writing on registration with the CICM, and be supported by copies of certificates and official confirmation of the subjects or units passed. It may also be necessary to provide syllabus details so that the Institute can determine the degree of match between the qualifications being considered and its own units.
Examination exemptions will not be awarded for units where a candidate has previously sat and failed that unit in an CICM examination. Also, only the CICM can advise on eligibility for exemptions. Exemptions are not valid until the relevant fee has been paid.
For further information please contact [email protected]
See all Level 3 Awards
Why choose CICM Qualifications?
CICM Qualifications are regulated by Ofqual, Qualification Wales and, CCEA (Regulations) and available in Apprenticeships or a range of study options, as well as the Education and Skills Funding Agency (ESFA) for End Point Assessment (EPA).
As a CICM learner, you prove your commitment to upholding the highest professional standards and to raise personal performance.
Frequently asked Questions
What Level of Qualification is right for me?
How to choose your CICM Qualification level:
Level 2 CICM Qualifications
These are referred to as "Entry Level" CICM Qualifications. They are the benchmark for credit controllers, collectors and enforcement agents working in operational roles, with little or no experience in the profession.
Level 3 CICM Qualifications
These are referred to as the "Intermediate" CICM Qualifications. They are the benchmark for credit controllers and collectors working in senior operational roles.
Level 5 CICM Qualifications
These are referred to as the "Advanced" CICM Qualifications. These are the benchmark for credit and collections professionals at a managerial or strategic level.
Are you eligible for an exemption?
Recognition of prior learning
The CICM accredits prior learning, and learners may apply for an exemption for one or more units if they have passed a relevant subject in an equivalent qualification. This must be at the same or a higher level.
A request for exemption should be made in writing on registration with the CICM, and be supported by copies of certificates and official confirmation of the subjects or units passed. It may also be necessary to provide syllabus details so that the Institute can determine the degree of match between the qualifications being considered and its own units.
Examination exemptions will not be awarded for units where a candidate has previously sat and failed that unit in an CICM examination. Also, only the CICM can advise on eligibility for exemptions. Exemptions are not valid until the relevant fee has been paid.
For further information please contact [email protected]
CICM Moderator Feedback Reports
Moderator Feedback Reports are useful resources to help learners with their assignments to help them achieve a good result.
Credit and Collections Qualification
Level 2
Business Communication & Personal Skills
Consumer Telephone Collections
Commercial Telephone Collections
Level 3
Advanced Business Communications and Personal Skills
Advanced Collections
Credit Risk Management
Debt Recovery Management
Advanced Enforcement
Level 5
Advanced Credit Risk Management
Compliance with legal, regulatory, ethical and social requirements
Legal Proceedings & Insolvency
Process Improvement
Strategic Communications and Leadership
Strategic Planning
Money and Debt Advice
Money and Debt Advice Qualification
General Money & Debt Advice principles & practice
Debt Prioritisation principles & practice
Court Procedures and Enforcement Action principles & practice
Non-statutory solutions & budgeting advice principles & practice
Statutory solutions & budgeting advice principles & practice
Money & Debt Advice Call Handling principles & practice