Credit Management is a great career and encouraging people to become a part of it is an exciting challenge. CICM is working with top employers to develop opportunities for potential credit professionals. If you’re leaving school or ready for a new challenge in your career, an apprenticeship is a great way to enhance your career.
An Apprenticeship as a route into employment is becoming increasingly popular, and they are not just for new employees! As an Apprentice in Credit Management you will earn while you learn and gain real life skills and experience that is highly sought after by employers.
In an Apprenticeship, you’ll work in a company as an employee, earning a wage and working alongside experienced staff to gain job-specific skills. You’ll receive training and work towards nationally recognised qualifications. Take a look at the CICM Apprenticeships.
As a supporting training provider, and official end point assessor, we are here to guide you through the entire process. Contact us today: [email protected]
This specialist apprenticeship is the new Standard for credit controllers and collectors. Developed as part of the Trailblazer Apprenticeship initiative by senior credit managers and collections specialists, with the support of the Chartered Institute of Credit Management (CICM), the Apprenticeship Standard is based on current job descriptions and covers essential knowledge skills and behaviours.
This programme aims to develop the knowledge and skills required to be a qualified Credit Controller/Collector. At the end of the course, apprentices have the opportunity to achieve highly respected professional qualifications in addition to the Level 2 Apprenticeship.
To achieve the Level 2 Apprenticeship in Credit Control and Collections you must undertake the following:
CICM is an End Point Assessment Organisation (EPAO) for this Standard . Email [email protected] for further information and to register apprentices for EPA.
Optional
The Institute also recommends CICM apprenticeship membership.
For further advice on Apprenticeships E [email protected] or T: +44 (0)1780 722 909.
This is the new Trailblazer Apprenticeship Standard for advanced credit controllers and debt collection specialists, developed by senior credit managers and collections specialists, with the support of the Chartered Institute of Credit Management (CICM), the Apprenticeship Standard is based on current job descriptions and covers essential knowledge, skills and behaviours.
This programme aims to develop the knowledge and skills required to be a qualified Advanced Credit Controller.
To achieve the Level 3 Advanced Credit Controller/Debt Collection Specialist apprenticeship, you must undertake the following:
All new apprentices who chose CICM qualifications as part of their learning journey will start on the new CICM Level 3 Diploma in Credit and Collections. You can specialise in one of the following areas:
• Credit Risk Management
• Advanced Collections
• Debt Recovery
• Advanced Enforcement
CICM is an End Point Assessment Organisation (EPAO) for this Standard . Email: [email protected] for further information and to register apprentices for EPA.
For further advice on Apprenticeships: E: [email protected] or T: +44 (0)1780 722909.
Click here to view the Standard for this apprenticeship.
With over 51,000 learners studying with Kaplan annually, they are the largest and oldest provider of corporate finance training in the UK with highly efficient and effective delivery systems.
As an OFSTED Grade 2 provider Kaplan have been delivering apprenticeships for 20+ years, they understand funding, the regulations and the importance of apprenticeships. The recent OFSTED report gave Kaplan areas of outstanding that included the resource and support provided to learners and their contribution to the development of trailblazers.
Kaplan’s design experts have been instrumental within over 20 Trailblazer groups and they have been early adopters of some of the apprenticeship standards. Kaplan pride themselves on a fully flexible learning experience for their Apprentices, which enables schemes to be tailored to individual needs of learners regardless of employer size.
Kaplan will accept Levy and Non-Levy paying companies.
Kaplan have national reach and can deliver the apprenticeships across the whole of England and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Jo Scott, Client Director
E: [email protected], T: 07469 150124
Seetec Training is an award-winning training provider with over 35 years’ experience. Our apprenticeship programmes span a broad range of industries, from professional services, digital media, communications and IT to aviation, logistics and engineering.
In 2022, Seetec Training supported 2825 learners on either an apprenticeship, traineeship or adult education course, with recognition coming through being named a finalist for the 2023 CICM British Credit Awards Supplier of the Year award. This was in addition to being presented with an excellence plaque by City & Guilds for the number of distinctions earned across a variety of apprenticeship standards.
Seetec Training prides itself on being the ninth-largest employee-owned company in the UK, which reflects an ethos of always putting people first. As a certified B Corp company, we’re committed to delivering social value, empowering learners to shape their futures and companies to better their business.
Contact details for person leading on the credit control course provision including CICM qualifications:
Denise Lee
Customer Engagement Executive
T: 07732 691584
[email protected]
We are big enough to be able to service all your training needs but small enough to care, be accountable to what you want and require rather than just giving an off the shelf package.
Holding Government contracts for both England and Scotland we are able to offer cross boarder company wide solutions and in-depth knowledge of how to operate across the two.
We have levy specialists who will work with you at a strategic level to ensure you maximise your ROI on your levy and work with you to find the best solution for your organisation.
Our team is made up of highly skilled specialist people with wide experience of working with clients to find the best training solutions for our clients
Genius People will accept Levy and Non-Levy paying companies.
Genius People can deliver apprenticeships in London and, North East and North West of England, and have no minimum requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Jennifer McEwan & Warren Broadbent
E: [email protected], [email protected], T: 0141 280 0265
Canterbury College provides one of the widest ranges of education and skills solutions for businesses in the South East. The College aim to deliver top quality skills training that will help businesses achieve success. Apprentices will be supported to achieve their apprenticeship programme by a workplace assessor and a series of workshops in college to develop underpinning knowledge required for their job role.
Canterbury College will accept Levy and Non-Levy paying companies.
The College can deliver apprenticeships in South East Kent area and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Karen McCafferty, Deputy Head of Department of Business, Travel & Tourism
E: [email protected], T: +44 (0)1227 811125
The Common Council of the City of London, known as the City of London Corporation, is the local authority for the Square Mile. It is a major contributor to the Apprenticeship Levy, which it uses to develop the knowledge, skills and behaviours of many of its staff, allowing them to deliver ever higher quality services to the City’s residents, businesses and other public and private sector employers. The City Corporation delivers apprenticeships itself through its Adult Skills and Education Service, which specialises in the generic areas of accounting, business administration, customer service, credit management and procurement. It also provides apprenticeships in these areas to other employers across London.
The City Corporation’s apprenticeship programme is not large, having only around 120 apprentices on programme. Its position in the public sector together with its small, focused, boutique provision allows it to tailor its apprenticeship offer to each employer, as well as including recruitment, selection, information, advice, guidance and initial assessment services to ensure the best match between job role, employer and apprentice, which is the key to a successful apprenticeship.
Common Council of the City of London will accept Levy and Non-Levy paying companies.
The City Corporation can deliver apprenticeships across Greater London with initial emphasis on those organisations located within the City of London and its surrounding Boroughs and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Catherine Hughes, Apprenticeship Recruitment and Selection Officer
E: [email protected]
T: +44 (0)20 7332 3209
Angele Cauthery. Business Development & CIPS Programme Manager/Guildhall School of Business & Law
E: [email protected]
T: +44 (0)7932 129985
The CSA is the Trade Association representing 90% of the debt collection/debt purchase sector in the UK. CSA specialist apprenticeship training is designed and delivered by a team of financial services, collections, risk and compliance professionals. Coaching and training is consistently engaging and interactive ensuring a high quality learner experience.
CSA will accept Levy paying companies.
CSA can deliver apprenticeships in West Midlands (Wolverhampton/Birmingham), Manchester and London, but require 5 or more apprentices in one company.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Arran Hope, Apprenticeship Co-ordinator
E: [email protected], T: +44 (0)191 217 2944
Davies Learning Solutions is a leading specialist Apprenticeship and Training Provider for the Financial Services sector throughout the UK.
Davies aim is to help your business succeed and achieve future growth. FWD works in partnership with employers, supporting and driving them forward by identifying the right people, developing the right skills and maximising the identified business benefits.
Davies provides learners with the skills, knowledge, confidence and ambition to take their careers forward and truly embark on a lifelong learning journey. Davies are very proud to be working in partnership with the CICM to deliver outstanding high quality apprenticeship programmes.
Davies will accept Levy paying companies.and can deliver apprenticeships across England.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Austen Basleigh, Operations Director
E: [email protected], T: 0208 304 3666
Dudley College of Technology has played a pivotal role in the provision of vocational and technical education for over 150 years. Recognised by OFSTED as one of the highest performing general further education colleges in the country contributed to our achievement in being awarded as an ‘outstanding’ provider in 2017.
Key to our success is the strength of our Apprenticeship provision. Our extensive product portfolio provides you with a wide range of opportunities to invest in the technical and professional upskilling of your existing workforce.
Dudley College of Technology will help assist employers’ right from the start, discussing the right training programme, completing an organisational needs analysis and undertaking all initial assessments of the employee.
Our Apprenticeship opportunity in Credit Control will utilise a mix of on and off the job training put together to give your workforce the valuable skills your business needs along with a nationally recognised qualification.
Tried and trusted by employers to deliver success, Dudley College of Technology is the provider of choice for hundreds of businesses and organisations in the West Midlands and further afield.
Dudley College will accept Levy and Non-Levy paying companies.
Dudley College can deliver apprenticeships local, regionally and nationally, but require 10 or more apprentices in one company.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Helena Bradley, Curriculum Leader
E: [email protected], T: 01384 363493
Leeds City College is one of the largest Further Education institutions in the country and operates out of three main campuses – Park Lane, Technology and Printworks.
The college provides a vibrant, multicultural learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing
Apprenticeships are work-based training programmes, combining employment and a qualification, meaning with a CICM apprenticeship you’ll get the opportunity to develop your skills to match employer requirements through a mixture of on and off the job learning. As well as better progression opportunities, you may also benefit from improved wages long-term.
If you are already working and your current employer is willing to support your learning through an Apprenticeship, they need to contact 0113 386 1997 / [email protected] to discuss the development of an Apprenticeship for you and to complete the necessary paperwork.
Leeds City College will accept Levy and Non-Levy paying companies.
Leeds City College can deliver apprenticeships in West Yorkshire area and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Gillian Denvers, Programme Manager CICM/AAT/CIPS
E: [email protected], T: +44 (0)113 2162319
Salford City College are one of the leading College providers of apprenticeships in the UK. With over 1500 apprentices, across a range of programmes and sectors, they have a well-established apprenticeship unit delivering outstanding apprenticeships.
Karen Finney, their Financial Services specialist delivery associate, was awarded the CICM 2019 ‘Mentor of the Year’ typifyng the dedication and excellence they offer. Supporting over 450 employers, 87 of whom are large apprenticeship levy employers, they offer a range of apprenticeships in the financial and professional services sector.
Salford College will accept Levy and Non-Levy paying companies.
Salford College can deliver training in the Manchester/Salford and surrounding areas and Lancashire and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Karen Finney (Management Training Associate)
E: [email protected], T: +44 (0)7701 372896
Sutton College was formed in 1972 when the local council decided to unite adult learning provision in the Borough under one umbrella.
It is one of very few Adult and Community Learning services in the country to have its own purpose-built centre. The College provides approximately 1000 courses each year and delivers apprenticeship training in Adult Care, Business Administration, Supporting Teaching & Learning and Accountancy.
Sutton College will accept Levy and Non-Levy paying companies.
Sutton College can deliver training in the Surrey area and South London and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Scott Sherriff, Curriculum Manager
E: [email protected], T: +44 (0)20 8405 7049
Wiser Academy is a first class training provider within the insurance industry and wider financial sector.
All of their training has been specifically written for the Finance Sector which has been tried, tested and perfected to give customers the optimal learning experience. You can be sure working with Wiser Academy is a worthwhile investment in both your staff and your company.
Wiser Academy are particularly proud of their flexible apprenticeship programmes that are tailored specifically around your business to minimise disruption to you, your employees and day to day running of your organisation, without compromising on exceptional quality.
Wiser Academy are currently accepting Levy paying companies.
Wiser Academy can deliver training anywhere in England and have no minimum number requirements.
Contact details for person co-ordinating credit control course provision including CICM qualifications:
Kelly Scanlan, Head of Wiser Academy
E: [email protected], T: +44 (0)7523 386993 or (0)7532 046734
You can start finding an apprenticeship, below, on the UK Government website
Government funding is available
You can receive funding from the government to help cover the cost of apprenticeships.
Applies to new and existing employees
You do not need to hire a new member of staff to benefit from the apprenticeship programme. Apprenticeships apply to new and existing employees and are a great way to grow talent within your organisation.
Motivate your employees and boost loyalty
Supporting long-term development within your employees is a simple and effective way to boost morale and loyalty within your company.
Build a qualified team
Through credit apprenticeships, your employees can gain CICM qualifications alongside their training, and with the introduction of higher apprenticeships businesses can now train staff to degree level with industry-specific skills.
Increase your productivity
Research has shown the average person completing an apprenticeship increases productivity by £214 per week. This includes increased profits, lower prices and better products.
Be fully supported
CICM and approved training providers will help you with the entire process. The National Apprenticeship Service also offer free, impartial advice and support to employers.
Apprenticeships are not just for new employees – organisations can use them to structure and accelerate the training and development of current staff. For example, employees are eligible for funding for Level 3 Diploma in Credit Management programmes, thus providing a funded fast-track pathway to professional accreditation.
If you are an employer looking to take on an apprentice, see how apprenticeship funding works and employ an apprentice. Select the employee you wish to put through the apprenticeship or advertise your apprenticeship externally – your training organisation will do this for you through the Government’s Website.
For further advice on Apprenticeships E [email protected] or T 01780 722 909.