12 November 2020
When the first lockdown hit in March, credit controllers found themselves in unchartered waters. Normal procedures had to be reconsidered as businesses grappled with the legal and ethical …Read More
CICM is here to help.
Essential to anyone at risk of redundancy or looking for work, the hub provides access to a wealth of help and advice and gives you plenty of tools to get you back on yo…Read More
8 October 2020
With insolvencies predicted to be on the rise following emergence from the Covid crisis, it will be more important than ever for creditors of insolvent entities to reduce …Read More
24 September 2020
Late September, the sun is still shining and the temperatures a very pleasant mid-twenties Celsius. You could be forgiven for thinking that all was right with the world, but as we know, a…Read More
Press release – 21 September 2020
Debbie Nolan FCICM(Grad) has succeeded Pete Whitmore FCICM as Chair of the CICM Executive Board of Trustees. She is joined in her new position by Phil …Read More
10 September 2020
Just as we have all had to adjust in our personal lives so has the way we credit manage our clients here at Menzies LLP.
It has long been said that “cash is king”, and it most …Read More
11 August 2020
LAUNCHING 2020
The Chartered Institute of Credit Management (CICM) and ITN Productions will be co-producers of a content series ‘Managing the New Credit Future,’ pro…Read More
Ever worry that your credit control processes are damaging your client relationships? Join Satago and Sage for this webinar on 4 August at 13:3…Read More
16 July 2020
As we slowly ease back out into the world there are still many uncertainties around us, but one thing’s for sure; we will have to continue to respond to challenges and changes as we adapt to…Read More
9 July 2020
Shoosmiths recently hosted a webinar focusing on how data protection and privacy laws affect what you can and can’t do when reopening your offices.
In the light of the explosion of onl…Read More
NOW LAUNCHED – CICM Virtual Training, this is an ‘access anywhere’ range of interactive, online training courses, designed to give you the skills and to…Read More
6 July 2020
As the economy continues to grapple with the ever-changing curve ball that has been thrown at us in the shape of the Covid crisis, the Government enacted a new Corporate Insolvency and Governan…Read More
Press Release – 1 July 2020
Satago, the award-winning Fintech organisation, has become a corporate partner of the Chartered Institute of Credit Management…Read More
Press Release – 19 June 2020
Sue Chapple has succeeded Philip King as Chief Executive of the Chartered Institute of Credit Management, the world’s largest professional credit management organisatio…Read More
The wellbeing of staff needs to be a top priority for all organisations. As we go through this unprecedented crisis, everyone will be having a different experience, so it’s important to have overs…Read More
Credit managers face a difficult, challenging and diplomatically demanding dilemma at the moment – trying to collect outstanding monies to assist their own cashflow while showing forbearance with …Read More
Read practical coronavirus advice regarding your business finances from Kerri Thurston, Chief Financial Officer at CICM Corporate Partner, C2FO.
Five things to consider ca…Read More
The ongoing COVID-19 outbreak has seen rapid and significant change sweep across the world of work, with organisations activating business continuity plans and transitioning their employees to remote working.…Read More
CICM has launched a new webpage which will help members book an exam or submit an assignment this year.
Visit the page here for lots of useful information, whi…Read More
When it comes to staying ahead of bad debt, what strategies should you apply to ensure that outstanding debt is recovered in the most time- and cost-effective way?
Take a quick read of an article …Read More
30 min watch: This webcast from CICM Corporate Partner Forums International follows the distribution journey of the invoice and is useful for anyone doing business abroad…Read More
You have another chance to view the recent interactive webinar from the Money Advice Trust discussing commercial vulnerability; the impact of vulnerable circumstances on people who run small businesses and how th…Read More
CICM’s own Sean Feast FCICM recently interviewed Yvette Gray, Country Director at Atradius Collections about how credit has reacted to the pandemic so far; whatR…Read More
20 minutes Online training: This course, offered free from CICM Premium Corporate Partner, Hays, helps staff use remaining furlough to improve, …Read More
How can your email stand out from the crowd?
Check out CICM’s Super Sevens – 7 top tips to getting your emails opened, read and responded to. Read the tips here.…Read More
When your team’s happy, healthy and engaged in their work, they’re more likely to meet their goals and help you to meet yours. More good days for your team lead to more good days for you, as wel…Read More
Following the UK Government’s recent announcement, some businesses will be considering a gradual return to work for staff.
Each organisation will be developing their own return to work poli…Read More
Take the opportunity to register on the upcoming webinar ‘How Corona impacts credit management’ hosted by CICM Corporate Partner, Onguard.
Taking place tomorrow, 19 May, at 13:00, register today for th…Read More
Brian Shannon, Serrala SVP, considers three things finance departments can do right now, to meet the challenge of COVID-19.
Preserve your vendor credit lines.…Read More
7 May 2020
With the economy in a drastic state of change due to the Covid crisis, how do we protect our account receivables and maximise any return?
This week, …Read More
CICM Corporate Partner Forums International invite you to join them to discuss the latest fraud scams on 21 May at 10:00.
For more information and to register visit https:/…Read More
Take the opportunity for a 20 minute read from the CIPD.
Workplaces need to invest in the learning and development of their workforce to stay future-fit in a complex and competitive world of work. Creating…Read More
Take the opportunity to listen in on the latest CICM Zoom session with Pearl Consulting, discussing ethics and responsibility in the current culture.
Watch the session …Read More
CICM Corporate Legal Partner Shoosmiths has published a guide which summarises UK government support measures and helps you identify which are applicable to you.
Read the guide …Read More
The Coronavirus pandemic’s effect – economist Dr John Glen from the Chartered Institute of Procurement & Supply (CIPS) talks about the pandemic’s effect on the global economy.
Wat…Read More
Research shows when parents cultivate their leadership qualities, they can make things better for themselves, their families and their colleagues.
This People Management ar…Read More
Sean Feast FCICM, Managing Editor at Gravity London, and Matthew Godby, Director at Godby Credit Management, discuss how to best approach this interim period between the initial chaos of lockdown and our exit.…Read More
Customers in vulnerable circumstances are especially susceptible to detriment.
‘Working in a crisis – dealing with customer bereavement’ is a Money Advice Trust webinar which helps us d…Read More
How do you respond when the cash dries up? Experts from the Association of Business Recovery Professionals (R3) recently discussed the solvency issues facing businesses, and how creditors can respond.
List…Read More
Here is another chance to listen to a recent webinar recording which walks you through everything you need to know about CICM qualifications and how you can start your journey with us, today!
Simply click …Read More
In the current crisis, how can credit management mitigate risk and respond?
Visit the website of CICM Corporate Partner, Forums International, to read a comprehensive …Read More
As more associations prepare to transition to or enhance online learning programs in the wake of the COVID-19 pandemic, one of the biggest concerns for many is how the move will impact engagement.
Read …Read More
With many organisations using trade credit insurance to secure some, or all, of their sales ledger, it is important to know how the industry is responding to the current crisis.
CICM has, in conjunction wi…Read More
ACAS, the employment Advisory, Conciliation and Arbitration Service, has published its latest guidance for employers and employees following Government advice on the Coronavirus pandemic.
Choose to read mo…Read More
The uncertainty of the current situation surrounding Covid-19 is affecting businesses in a number of different ways. There are however, steps you can take now to bolster your balance sheet and protect your cashfl…Read More
Working from home doesn’t mean your business revenue is at risk. Additionally, you don’t have to comprise security and put your customers’ sensitive payment details or your organisation’s reputation on …Read More
CICM Corporate Partner Shoosmiths has produced a guide summarising the business support measures announced by the UK Government to help businesses during the COVID-19 pandemic.…Read More
HMRC have announced temporary changes to customs policy and authorisations to assist during the coronavirus outbreak.
Get Technical help for exporters on customs authorisations during the Covid-19 crisis f…Read More
The outbreak of COVID-19 (coronavirus) is causing economic disruption in many sectors including tourism and hospitality, education, property, resources, and international supply chains.
If your business is…Read More
During these unprecedented times and the pressures businesses are facing, Hays has launched Hays Thrive. A free online training portal for organisations of all sizes and sectors.
Hays Thrive offers three c…Read More
CICM talks to Paul Taylor CMgr FCMI FCICM, Head of Credit and Risk at Lynas Foodservice about the current changing environment.
Read the full interview …Read More
The CICM has partnered with Mark Hashimi, Director of Strategic Wellbeing, to offer an interactive taster webinar for credit teams which provides a framework for how we can manage ourselves whilst homeworking.…Read More
Due to technical issues, our Amazon shop is not open today. Please email us and we will be in touch for payment, so that we can get your textbook out to you in the post immediately.
…Read More
Turbulent. Uncertain. Un-charted territory. Surely you have heard them all by now, but what to do?
Dun & Bradstreet argue that now is the time for credit professionals to implement Portfo…Read More
The provision for bad debts, also known as provision for doubtful debts, is the estimated amount of bad debt that will arise from the trade receivables not yet collected. The application of the prov…Read More
Extraordinary times call for extraordinary measures, and as credit professionals we are all very much in the frontline. So I want to tell you about some of the positive, practical steps we’re taking right now t…Read More
Author: Claire Bishop
If you are reading this then I will assume that you work in or have an interest in credit management as a profession. Maybe you are a member, or you have picked this magazine up at wo…Read More
The April 2020 issue of Credit Management includes an extended feature on credit reference agencies, with an in-depth article featuring the big three CRAs that looks at the latest news and trends and…Read More
The CICM is opening up two of its services to all of the credit profession for three months – the CICM Member Advice Service and CICM Update.
We have developed our guide the Managing Credit through t…Read More
10 March 2020 – Press Release
The Chartered Institute of Credit Management (CICM) has confirmed it has transferred the hosting and administration of the Prompt Payment Code to the Small Business Comm…Read More
We would like to remind you of some changes to our current CICM qualifications.
We are now on the countdown for the withdrawal of the Level 2/3 qualifications in Credit Management and Debt Collections.…Read More
New research from the Money Advice Trust shows that for many small businesses that are going through difficult times, late payment from customers is ‘business as usual’. The cash flow problems they ca…Read More
The March issue includes the CICM British Credit Awards 2020 supplement special, celebrating all the winners, highly commended and finalists from the awards ceremony. Carbon Management expert Brian Murnane, from …Read More
Press release 12 February 2020.
Eleven firms – including several big names within the military, aerospace and defence sectors – have been suspended from the Prompt Payment Code for failing to p…Read More
If you are on Instagram, follow us at hq_cicm and get in on the action.
Spread the word, let your networks know, and look out for our member takeover…Read More
In the January/February issue the author of The Behaviour Business, Richard Chataway discusses how, in the world of credit management, businesses can influence…Read More
(January 27, 2020) Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM), has been appointed interim Small Business Commissioner (SBC).
Mr King will head the independent Offic…Read More
It has been a challenging year for small businesses, but what did 2019 mean for them? Read 4 key things for SMEs to take away from last year.
…Read More
So we went large this year and didn’t it pay off handsomely…… great turnout (certainly a Branch Christmas Quiz record), great atmosphere, great catering and bar service by Nine Bar, fantastic prizes donated…Read More
Subcontractors want politicians to back-up their manifesto promises on late payment with action. Tackling late payment is discussed in these manifestos and leaders of the Special Engineering Contractors’ Gr…Read More
“There have been significant changes within the credit department, but the team continues to work to high standards and Best Practice despite a level of uncertainty and changes in personnel”; an excer…Read More
The December issue of Credit Management includes an article from Chief Executive Philip King discussing another successful year for CICM, James Campbell discusses bogus tra…Read More
Every seat was taken as CICM President Dr. Stephen Baister welcomed delegates from 8 CICM Branches to this free conference, the first joint event between East of England and Kent Branches. He introduced Branch Co…Read More
CICM Sheffield & District Branch members and guests were treated to a highly informative, and at times inspiring, session at the new Hi-tech Advanced Manufacturing Park in Rotherham, at their recent event abo…Read More
Cardstream is a long-standing partner of Key IVR, who have been working hard to expand into new markets across different countries. Working together, both parties aim to offer secure payment services to businesse…Read More
The Chartered Institute of Credit Management (CICM) has announced that twenty more companies have been suspended from the Prompt Payment Code for failing to pay suppliers
on time.
…Read More
Press Release – 1 November 2019
20 firms – including AstraZeneca, IBM and Unilever – have been suspended from the Prompt Payment Code for failing to pay suppliers on time, the Ch…Read More
The November issue of Credit Management includes an article on the state of the credit insurance industry, the impact of the collapse of Thomas Cook, and Karen…Read More
Small Business Minister Kelly Tolhurst says technology is key to solving productivity. She talks to Smallbusiness.co.uk about late payments, productivity and what to expect from the Business Finance Council.…Read More
Customers have been encouraged by the trade body, representing the debt collection industry, to actively engage with its members early on to help them with their debt struggles.
…Read More
Alastair Nicholas, Managing Director of Esker Northern Europe, explains how new and emerging technologies, such as Robotic Process Automation (RPA) and Artificial Intelligence (AI), enable credit management func…Read More
The October issue of Credit Management has as its front cover feature a special feature on the actual levels of bank lending to businesses, a news special on t…Read More
What do you do when you are paid late? Cash flow is vital to small businesses and is the lifeblood of every small business. If you are selling to other businesses then you likely have no choice but to sell on cr…Read More
The Prompt Payment Code strongly urges large companies to pay smaller companies on time. Find out what this UK voluntary code is and why treasurers should take note.
…Read More
Press release – 16 September 2019
Esker, a leader in Artificial Intelligence (AI) driven process automation solutions, has become a Corporate Partner of the Chartered Institute of Credit Management (…Read More
The September issue of Credit Management includes an article from Andrew Wilson about the move to call centre enforcement; the Chief Executive of Companies Hou…Read More
Sue Chapple FCICM, Director of Strategic Relationships
Those of you of who know me, will know that I am regularly to be found up a mountain – either in walking boots or skis – dep…Read More
On 27 June the East of England Branch held a second event in Norwich at the JLL offices (courtesy of Ron Bidwell) and Hays, who very kindly provided a light buffet supper. Chaired by Atul Vadher (East of Englan…Read More
26 July 2019.
CICM penalises 18 more businesses for failing to pay suppliers on time.
A decision last week to name and shame 18 large businesses for breaching a code that promotes f…Read More
Credit Services in the Publishing Industry
Publishing group Hachette’s new state of the art distribution centre in Didcot was the venue for the latest Thames Valley branch event.
…Read More
CICM London branch hosted their first social event for branch members and guests on 12 June 2019 with a “Payments & Poppadoms” networking event at “The Coriander” restaurant in the City.
…Read More
Press release – 17 July 2019
BT, British American Tobacco and Centrica among businesses removed from industry-led Prompt Payment Code
Eighteen companies – including BT …Read More
We are delighted to introduce you to our newest partner, Voyager Networks, an IT Solutions business delivering a range of innovative services to its many clients across a wide variety of public and private organi…Read More
There are still places available for our Level 5 awards Compliance with legal, regulatory, ethical and social requirements, and Strategic Communications & Leadership.
…Read More
UK law firm Shoosmiths has been chosen by The Chartered Institute of Credit Managers (CICM) as its new exclusive legal partner for 2019-20.
CICM is Britain’s largest and oldest recognised body for the cr…Read More
The Credit Management team at Britvic Soft Drink Ltd has delivered outstanding results to achieve CICMQ accreditation. Most of the team have only been with the company for under two years, some for less and have …Read More
The June issue of Credit Management includes: a news special on the suspension and removal of 17 businesses from the Prompt Payment Code; David Kerr discusses …Read More
Press release – 22 May 2019
Fifteen of the seventeen businesses highlighted for poor payment practice in May have filed action plans or are preparing submissions to improve their treatment of smaller…Read More
By Alan Norton, Head of Intelligence, Graydon UK Ltd
The media behaves the same with fraud headlines as with any other news; it is selective. Major frauds make the cut, as do the more entertaining …Read More
VIDEO. Does your business have enough cash to meet its needs? Find out how the Credit Management Lifecycle can be applied to manage credit risk. Watch this CICM Credit Experts …Read More
A strong supplier network is not only key to running a successful business, but it’s also important to the country’s economy. C2FO help buyers partner with their suppliers, strengthening the supply ch…Read More
The May issue of Credit Management includes: an exclusive analysis of the UK restaurant and takeaway sector by Markus Kuger, Lead Economist at Dun & Bradst…Read More
Press release – 29 April 2019
Action on companies who fail to meet the standard of the Prompt Payment Code (PPC) has seen 17 companies removed or su…Read More
So, Patisserie Holdings PLC has finally entered administration which is no surprise given the story that has unfolded since October. And the story has a way to run yet.
How does a business that had reporte…Read More
VIDEO. Find out some of the benefits of CICM membership, helping individuals throughout their careers, on this fun and informative animated Credit …Read More
25 March 2019
Exploring the evolving credit landscape – from new technologies and AI solutions to essential guidance for SMEs post-Brexit – The Chartered Institute of Credit Management is proud…Read More
Despite a further period of re-organisation to reduce costs and increase efficiency within the business caused by continuing low oil prices, Shell has achieved CICMQ accreditation for the fifth time.
“We…Read More
The April issue of Credit Management includes: an interview with John Pears, UK Managing Director of Lowells, talking about collections, customer communication…Read More
CICM has once again been proud to have supported the biggest credit event in the calendar. Thank you to everyone who participated and attended to make this year’s Credit Week a great success.
…Read More
As part of BIG SHARE WEEK, we are delighted to bring webinars from our partners, Edit Development and contributor, Glyn King, Datagraphic.
Wednesday 20 March 2019; 12:30 – 13:15…Read More
As part of BIG SHARE WEEK, we are delighted to bring webinars from our partners, The Hackett Group and contributor, Heather Wright from Advance Performance.
Tuesday, 19 March 2019; 12.30 R…Read More
SHELL, the UK’s largest publicly listed businesses by market capitalisation, has achieved CICMQ accreditation for the fifth time, demonstrating that the principles of good credit management remain despite recen…Read More
Credit Controller Apprenticeship in a Nutshell
This is a previous recording of an apprenticeship webinar, and for further information for the c…Read More
The Apprenticeship Levy is a UK tax on employers which can be used to fund apprenticeship training. If your company has a paybill of over £3 million po…Read More
National Apprenticeship Week 2019 takes place 4 to 8 March 2019.
This annual celebration of apprenticeships brings the whole apprenticeship community together to celebrate the impact of ap…Read More
The March issue of Credit Management includes: an exclusive news special on Claims Management Companies and the rise in vexatious and spurious claims against l…Read More
OMNICOM Media Group (OMG) has achieved CICMQ accreditation after it had started the process once but had to restart it following major changes within the business. OMG completed the Workshop Approach in April 201…Read More
CICM is delighted to offer everybody the chance to read the January/February edition of the CICM Credit Management magazine online. The magazine, for CICM members, includes full coverage of consumer and tra…Read More
The booking window for March online examinations is now open and will close on 11 March 2019.
Please ignore this if you do not wish to sit an online …Read More
Press release – 06 February 2019
Since it was founded in 2008, Key IVR has grown in size and service offering. In ten years, the organisation has grown from a small Doncaster based automated IVR prov…Read More
This month read about 80 years of the CICM, as we take a closer look at the most important moments in its rich history, check out our Fellows of the Future scheme, Pete Whitmore FCICM says credit managers should …Read More
The European Order for Payment (EOP) is an underused but highly effective tool which allows for enforcement of crossborder debts.
Council Regulation (EC) 1896/2006 brought about the EOP pr…Read More
Tables are selling fast. Book your place today. Don’t miss out on 2019’s most prestigious networking event.
Less than a month to go until the …Read More
Nominations for the CICM Meritorious Service Award 2019 have now closed and the successful recipients have been informed.
If you have any questions about the Meritorious Service Award process, which will r…Read More
Equinix has become CICMQ accredited for the first time, and since then it has been selected as one of the Finance department’s key achievements this year. As one of the world’s leading colocation data…Read More
Press release – 13 March 2019
Credit Experts trailer released
Following the success of ‘Credit Champions’, The Chartered Institute of Credit Management (CICM) has partnered…Read More
In the budget the Chancellor announced that SMEs will only contribute 5 per cent to the training of Apprentices.
Did you know that you can use Apprenticeships to train new or current membe…Read More
Seize your asset and do it quickly but get it right! Get it wrong and there is a price to pay.
A customer who is in breach of a regulated credit agreement will attract the watchful eye of …Read More
This month’s issue includes an article on how the credit and collections sector should prepare for Brexit, an interview with two CICM prize winners and recen…Read More
Press release – 25 October 2018
The Chartered Institute of Credit Management will once again host a Trade Credit Conference as a key event supporter of Credit Week 2019 (18-22 March).
CICM Chi…Read More
CICM members can achieve significant professional and personal benefits by being matched with a mentor or mentee. The new CICM Mentor Hub matches suitable mentors and mentees.
The Hub has tools and guidanc…Read More
Imperial College London, one of the world’s leading universities, has achieved CICMQ accreditation, demonstrating the College’s continued excellence in meeting the CICM’s standard of Quality in Credit Manag…Read More
One of the UK’s leading sugar, baking and treats brands, The Silver Spoon Company, has achieved CICMQ accreditation after excelling in a number of key areas during assessment. Among the achievements, Silver…Read More
Loan-based (P2P) Crowdfunding Platforms and the FCA’s Consultation Paper – Change is Coming.
Lord Adair Turner, former chair of the FSA until 2013, predicted in 2016 that ̶…Read More
This month’s issue includes an interview with the Head of Income at Imperial College, Gavin Jones, the first article from Lawrie Holmes on consolidation in f…Read More
Congratulations to Credit Reporting Agency who have successfully renewed their CICM Learning Partnership for a further two years. Credit Report Agency has been providing consumers with online acc…Read More
Katharine Lawrenson, a Solicitor and Partner at DWF LLP, looks at the reasons why creditors should not always overlook bankruptcy in their quest to get paid.
Creditors often don’t &#…Read More
Press release – 05 September 2018
Growing evidence that the UK economy may be on a downward spiral is suggested in the latest (Q2 2018) UK’s Credit Managers’ Index (CMI) which has hit a five-year…Read More
“CICMQ gives confidence to our customers and assures them that the business has the expertise and has continued to develop our processes and people to be recognised as a reputable company dealing with credi…Read More
Press release – 07 August 2018.
The formal launch of the new Republic of Ireland Branch of the Chartered Institute of Credit Management (CICM) will take place at Croke Park on 17th Septemb…Read More
This month’s issue includes an article on local authorities review of the use of bailiffs, an interview with Steve Murray from Ardent, a look at the effe…Read More
Congratulations to Amey plc who have been awarded a CICM Learning Partnership in recognition of their commitment to learning and development. Amey is a leading supplier of consulting and infrastructure support se…Read More
Congratulations to Equinix who have been awarded a CICM Learning Partnership. Also, congratulations to Menzies Distribution Ltd who have successfully renewed their CICM Learning Partnership for a further two year…Read More
Press release – 24 July 2018
The Chartered Institute of Credit Management (CICM) has launched the CICM Knowledge Hub, a new initiative to provide CICM members and …Read More
This month’s issue includes a special focus on Corporate Social Responsibility and Vulnerability, a feature on Supply Chain Finance, a piece on the Data …Read More
“The support of our team members was overwhelming; they wanted to succeed as much as anyone. So, the biggest lesson learned was the value of our people,” Glenys Hayward, Head of Group Receivables said when re…Read More
THE UK’s largest builders’ merchants, Travis Perkins PLC, excelled in a number of key areas while being re-accredited for CICMQ, and has produced a number of training documents that are the best the accredito…Read More
Duraid Al-Musaied, Specialist Manager Recoveries, explores some of the key issues the Creditor should consider when taking a personal guarantee and/or indemnity for the liabilities of another Principal Debtor.…Read More
Press release – 12 June 2018
The Services sector continues to show signs of improvement in business confidence according to the latest results (Q1 2018) from the UK’s Credit Managers’ Index (CMI)…Read More
Press Release – 08 June 2018
A five-year study by the Chartered Institute of Credit Management (CICM) of the use and application of credit in driving the UK economy suggests credit managers are more …Read More
More than 20 years ago Parliament identified the problem of deliberately delayed payment in the construction industry. The result was the Housing Grants Construction and Regeneration Act 1996 (the Act). This legi…Read More
Press Statement – 31 May 2018
The Chartered Institute of Credit Management has welcomed the planned review by the Financial Conduct Authority (FCA) into high cost c…Read More
This month’s issue includes an exclusive article on the state of the UK economy from Dun & Bradstreet, a Town and Country interview with Dan Hancock from CoCredo, an article that looks at the role of th…Read More
AMEY is one of the largest and most diverse companies working in the public and regulated sectors in the UK and has recently achieved CICMQ re-accreditation. The company’s head office is in Oxford where the cre…Read More
As many of you will know the General Data Protection Regulation (GDPR) comes in to force on 25 May 2018. We want you to know your personal data is in safe hands.
The Chartered Institute of Credit Managemen…Read More
This month’s issue includes a special focus on Corporate Social Responsibility and Vulnerability, a feature on Supply Chain Finance, a piece on the Data …Read More
Press Release – 19 April 2018
70 percent believe impact of Brexit will only be ‘marginal’ on risk policies
70 percent fear new business volumes will be affected…Read More
Press release – 19 March 2018
The Minister for Small Business says the collapse of Carillion must act as a catalyst to supporting small businesses, and prompt payment is a central pa…Read More
As a leader within the European payments and transactional services industry, Worldline was keen to reaffirm the quality and professional standards of its credit team. As such it decided to pursue CICMQ and has s…Read More
Adler & Allan Group, including E&S, WES and now OHES Environmental, is the UK’s leading supplier of environmental and technical services, successfully protecting the UK’s critical infrastructure for o…Read More
This month’s issue includes a news special on the UK wine industry, an article on AI ethics, an interview with the Head of Credit Services at Hachette Pu…Read More
‘What’s in a name? A rose by any other name would smell as sweet.’ William Shakespeare. Record the exact name and legal entity of your debtor at the outset and keep an eye out for any changes. E…Read More
Press release
A new study of over 1600 larger UK retailers with total assets of £5 million or over by Company Watch, the financial analytics firm, found over a quarter were financially vulnerable to rises…Read More
The Chartered Institute of Credit Management is the official supporter for this month’s Credit Week, and during the week has been running free bite-sized webinars led by o…Read More
The Chartered Institute of Credit Management is the official supporter for this month’s Credit Week, and will be delivering a range of supporting activities and resources throughout the event.
Our …Read More
The Chartered Institute of Credit Management is the official supporter for this month’s Credit Week, and will be delivering a range of supporting activities and resources throughout the event.
Our fr…Read More
Press release – 09 March 2018
The Chartered Institute of Credit Management (CICM), the largest recognised professional body in the world for the credit management co…Read More
TATA Global Beverages (TGB) has evolved from a predominantly domestic Indian tea farming entity to the second largest tea company in the world, with over 300 million servings of its brands such as Tata Tea and Te…Read More
The current global financial situation poses many challenges for traders of all sizes who look to the export market to maintain, or improve, their profitability especially given uncertainty around Brexit. It is n…Read More
SHOPLIFTING – there’s a term most people are familiar with and it is recognised that major retailers, many of whom we act for, are the victim of this criminal behaviour. What is less recognised is that th…Read More
This month’s issue includes an interview with Joanna Elson, Chief Executive of the Money Advice Trust, an article by John Ricketts about debtor prisons, …Read More
There is still time to start studying for a unit for the June exams. Classes will already have started, but supported or unsupported home study is still an option. Give one of our education advisers a call. We ca…Read More
AMEY is one of the largest and most diverse companies working for the public and regulated sectors in the UK, and has recently achieved CICMQ re-accreditation. The head office is in Oxford where the credit manage…Read More
NHS Blood and Transplant is accountable for providing the NHS with a safe, reliable and efficient supply of blood components, solid organs, stem cells, tissues and related diagnostic services.
The NHS orga…Read More
The benefits of mentoring are widely recognised and as part of our commitment to enhancing member services we are excited to launch the CICM Mentor Hub.
The M…Read More
ID Medical is the UK’s leading multidisciplinary Healthcare Recruiter, and started on the CICMQ journey ‘to give its team the knowledge and satisfaction of knowing what they do is important to the business an…Read More
CICM’s Corporate Legal Partner, DWF LLP were delighted to host the CICM Annual Law Conference.
The event was hosted by Neil Jinks, Client Development Director of DWF and David Scottow, Senior Directo…Read More
Press Release – 25 January 2018
More than a quarter of all invoices are being paid late, according to new official statistics, leaving small businesses struggling for cash.
Th…Read More
CICM is thrilled to celebrate the 10th edition of Credit Strategy’s Credit Summit. To mark this most special occasion Credit Strategy have an extraordinary line-up of speakers (over 35 confirmed) who will be sh…Read More
The Hays UK Salary & Recruiting Trends 2018 guide revealed a cautiously optimistic outlook for the year ahead, with 57% of accountancy and finance employers expecting to recruit in the coming year. However, d…Read More
Want to know what events are happening in your region?
The CICM branches are a valuable resource for credit professionals and a focus for knowledge sharing and networking opportunities. Click …Read More
A Happy New Year to you from everyone at CICM HQ.
2018 is going to be an exciting year as early in the year we launch a range of new member services. These include a brand new online CICM Knowledge Hub tha…Read More
2018 is just around the corner.
If you have already completed CICM qualifications, please pass this information to a colleague or team member who may be interested.
Classes…Read More
We announced recently that the Chartered Institute of Credit Management and ITN Productions are producing a news and current affairs-style programme called ‘…Read More
Marston’s Beer Company, the largest cask ale producer in the UK and part of Marston’s PLC, has joined the growing list of CICMQ accredited companies and in the process has become the first brewer to g…Read More
As Vice-Chair of the Civil Litigation Committee of the Law Society I was fortunate enough to ask Lord Justice Jackson a question at our Autumn Conference. As you may be aware, Lord Justice Jackson has been the ar…Read More
This month’s issue includes the front cover feature – an interview with Small Business Minister, Margot James, a news special on the rise in interest rates with comments from experts in the world of c…Read More
Now is a good time to research the study options available to start studying CICM qualifications in January. Classes start at teaching centres in January 2018 leading to June 2018 assessments. Virtual classes, su…Read More
Temporary workers are a key part of the business strategy for many accountancy and finance employers, and their use is no longer limited to supporting busy tax and financial year-end periods. By Karen Young, Dire…Read More
Press release – 14 November 2017
Company Watch, the Credit Reference Agency (CRA), has become a Corporate Partner of the Chartered Institute of Credit Management (CICM)…Read More
Speaking at a recent CICM Think Tank, Phil Ariss of the Regional Cyber Crime Unit (RCCU) at East Midlands Special Operations Unit (EMSOU) explains how bitcoins and cryptocurrencies work, why they are flavour of t…Read More
A CICM collections training programme developed specifically for the Utilities sector.
CICM’s expert trainers recently tailored the programme specifically for United Utilities, which has been a successfu…Read More
This month’s issue includes an article by Heather Greig-Smith on whether the debt collection industry should have a single regulator, an interview with Frank …Read More
The 2017 CICM Law Conference will be chaired and hosted by Corporate Partner DWF LLP in London’s iconic Walkie Talkie building. This essential legal update will feature high profile speakers from leading law …Read More
Now is the time to start thinking about how you prefer to study if you are intending to start classes or home study in January.
Classes will start at …Read More
Lord Justice Jackson has issued his final report in respect of fixed fees. On the whole the news was fairly positive.
It is proposed that these cases are put into a Band 1 category which is a ban…Read More
This month’s issue includes David Kerr’s article on the falling number of Pre-pack applications, an Ask the Experts article from Charles Wilson answering ho…Read More
Join us in Manchester for a modern approach to trade and consumer collections that maximises the customer experience.
During the day you will hear about the changes in collection requirements, how to set t…Read More
Press Release – 18 September 2017
Bottomline Technologies has become a Corporate Partner to the Chartered Institute of Credit Management (CICM), aimed at collaborating with the world’s largest reco…Read More
The prestigious ranks of the four-time CICMQ accredited businesses has been extended to include Marshalls Mono, the UK’s leading manufacturer of innovative hard landscaping products. The company was praised in …Read More
Manufacturer and supplier of specialised tools and fastening systems, Hilti, has achieved CICMQ accreditation for the first time. It flew through the process in a matter of three months, which was picked up on b…Read More
Press Release – 7 September 2017
Moore Stephens, the top ten accounting and advisory company, has joined the growing ranks of leading organisations to become a Corporate Partner of t…Read More
The starting blocks to the first hurdle is the most important part of the sprint hurdle for athletes. Creditors, equally, need to get off to a quick start when recovering debt, complying with the Court’s ex…Read More
This month’s issue includes the front cover feature on GDPR and how well prepared the credit industry is, a country focus on Nigeria, Kevin Reed’s …Read More
Join us for a modern approach to trade and consumer collections that maximises the customer experience.
During the day you will hear about the changes in collection requirements, how to set tangible goals,…Read More
HSCNI, the healthcare organisation, is now the only business in Northern Ireland with CICMQ accreditation, after it achieved the accolade for the first time.
The team is relatively new, having been formed …Read More
On October 1st, the Pre-Action Protocol for debt claims comes into force. Credit managers need to consider how this will impact their business process, recovery rates and risk profiles.
Implications stretc…Read More
FOLLOWING its acquisition of the commercial debt recovery division of P&A Receivables, the Chief Compliance Officer at Ascent Performance Group (Commercial), Glen Walker, was looking for a well-suited accredi…Read More
The coveted ranks of four-time CICMQ accredited business has been extended with the re-accreditation of Aimia Foods. Aimia’s credit function was described in the Assessor’s report as being ‘very…Read More
CICM training promotes best practice, helping your team embrace new opportunities and keep up-to-date.
Debbie Tuckwood, CICM Head of Education and Professional Development, shares best practice ideas on ho…Read More
Veolia, the environmental services firm, has recently achieved the benchmark of four-time CICMQ accredited companies. Described as a ‘high performing team’ in the CICMQ Assessor’s report, Veolia…Read More
No-one can truly predict the full impact of Brexit on London’s position on the world stage. So, what is the current thinking in London’s boardrooms?
Britain’s capital city has lo…Read More
This month’s issue includes features on the potential impact of the general election on personal finances, an interview with the new President of the CSA, a column from Dave Pickering from the LSB on the ne…Read More
Join Anuj Saxena, Director and General Manager of HighRadius, on 6 July for this free 5-step Roadmap to Reduce AR Processing Costs webinar.
Credit and Accounts Receivable processes in Shar…Read More
The ever changing legal and regulatory landscape for credit professionals can sometimes be complex to navigate. As CICM Corporate Legal Partner, DWF offers 30 minutes of free advice to all members through the ‘…Read More
Press Release – 13 June 2017
HighRadius™, the world leader in cloud based Integrated Receivables solutions has joined the Chartered Institute of Credit M…Read More
It’s been a busy period for Moreton Smith, which has renewed its CICMQ accreditation and retained its mantle as the only debt collection agency to have achieved the standard. The business’ third certifica…Read More
CICM are delighted to invite members from international companies to join a new webinar entitled ‘Creating a Single-View of Global Cash’ free of charge. The webinar is being hosted by inter…Read More
During June and July CICM’s Legal Partner, DWF LLP, is hosting a series of seminars located throughout the UK to explore the Pre-Action Protocol for Debt Claims which comes into force on 1 October 2017.
…Read More
This month’s issue includes a special feature on women in credit, an article on the ABFA’s work with the ICAEW and a new guide, Nigel Fields ponders whether DSO is an outdated measure of risk and performa…Read More
The Ministry of Justice has announced that The Pre-Action Protocol for Debt Claims has been made by the Master of the Rolls as Head of Civil Justice. The Protocol comes into force on 1 October 2017.
The …Read More
Our thoughts go out to everyone in the City of Manchester following last night’s explosion at the Manchester Arena, and particularly to concertgoers and families of those who have been directly affected thr…Read More
Press Release – 11 May 2017
The manufacturing sector is acting as the primary driving force behind business confidence in the UK, according to the latest res…Read More
The booking window for June 2017 online examinations is now open and will close on 2 June 2017. Please contact our partners Pearson VUE on T: +44 (0)161 855 7328 wit…Read More
Weightmans LLP, the Liverpool-headquartered law firm that has over 1,400 employees including 180 partners, has achieved CICMQ accreditation for the first time.
Christine Griffiths MCICM, Credit Manager, jo…Read More
This month’s issue includes a feature on debt collection in the fitness sector, an article on the potential impact of Brexit on personal finances, Stuart Hope…Read More
HSBC Invoice Finance (UK) has displayed an ‘air of efficiency’ in achieving its fourth CICMQ accolade, according to the Assessor’s report. Founded over 50 years ago as a part of Global Trade and Receivables…Read More
Yankee Candle Company now has an industry-leading and publicly recognised credit department after receiving CICMQ accreditation for the first time. Accreditation was always the aim for Accounts Receivable Manager…Read More
In April 2016 the European Union announced that the General Data Protection Regulation (GDPR) will come into force on 25 May 2018. The GDPR will replace the current Data Protection Act 1998, and even though Brexi…Read More
Press Release – 5 April 2017
The Chartered Institute of Credit Management (CICM) has been approved by the Skills Funding Agency as an Apprenticeship Assessment Organisat…Read More
Payment terms, tools and methods and Has the political rollercoaster of 2016 impacted the employment market and recruitment plans for 2017?
The Chartered Institute of Cred…Read More
This month’s issue includes an interview with the CEO of the Australian Institute of Credit Management. David Pickering, LSB Chief Executive discusses how SMEs should be treated fairly when looking for loans, A…Read More
Credit Control/Collections Apprenticeships in a nutshell and Building your Personal Brand.
The Chartered Institute of Credit Management are the official supporter for this…Read More
Getting customers to pay you quicker with the Managing Cashflow Guides and The Importance of a Credit Policy.
The Chartered Institute of Credit Management are the official…Read More
The Access Group, one of the UK’s leading providers of software to mid market customers, has completed the acquisition of Safe Computing.
“The addition of Safe to The Access Group is a game-cha…Read More
Press Release – 14 March 2017
The world’s largest recognised professional body for credit professionals, the Chartered Institute of Credit Management (CICM) is the of…Read More
This month’s issue includes a supplement special on the CICM British Credit Awards 2017, an interview with Mike Cherry about the FSB’s work with the CICM on late payment, Lesley Batchelor OBE explains…Read More
27 February 2017
Disgruntled businesses owed money by the Ministry of Defence should channel their complaints through the Prompt Payment Code if they want a speedy resolution.
Philip King, Chief Exe…Read More
Investment in a new ERP system that provides a suite of integrated applications to enhance the credit control function has been one of the Turner Group’s fundamental changes since its initial CICMQ accredit…Read More
Press Release – 9 February 2017
A resurgence in economic confidence was experienced by credit professionals in the final quarter of 2016, according to the UK’s latest Credit Managers’ Index (CMI). Ye…Read More
AB Agri, one of the first businesses to achieve the CICMQ accolade, has broken the four-time landmark with its most recent re-accreditation.
The agricultural division of Associated British Foods has a 10-s…Read More
Hays, the recruiting expert, has achieved CICMQ success with the Assessor praising the team’s ‘buzz and enthusiasm’ as ‘infectious’.
The recruiter’s UK business has a cr…Read More
The DWF Debt Recovery team has become well-established to service our client base across England and Wales over the last decade. We are pleased to announce we have now extended our reach into Scotland with exciti…Read More
This month’s issue includes an interview with Sam Hall from Rolls-Royce on the importance of CICMQ, Heather Greig-Smith speaks to leaders in the consumer credit industry about their predictions for 2017, David …Read More
23 January 2017
Do you have a project you would like assistance with? Or do you need an extra pair of hands for a few weeks?
Nottingham Trent University Business School have advised CICM that they h…Read More
Press Release – 23 January 2017
The final quarter of 2016 saw a surge in economic confidence and a positive outlook on business growth, according to preliminary findings …Read More
Press Release – 17 January 2017
Dun & Bradstreet has become a Corporate Partner to the Chartered Institute of Credit Management (CICM), joining a growing list of lead…Read More
The Financial Conduct Authority (FCA) has launched a Call for Input investigating high-cost credit, including a review of the high-cost short-term credit price cap. The FCA wishes to …Read More
Watch Philip’s New Year message where he reflects on the achievements and progress the CICM has made over the last year, and looks forward to a year of great opportunities and working with all those involve…Read More
Get recognised, get qualified!
Classes for CICM qualifications start in January at teaching centres across the UK.
Virtual classes taught through the web and supported or unsupporte…Read More
The first CICM apprentices have been signed on to the Level 2 apprenticeship in Credit control & collections with FWD Training. They will join weekly virtual classes which CICM teachers will deliver from Nove…Read More
After an internal audit called them ‘simply brilliant’, the credit and risk team at TalkTalk Business has achieved external recognition through its recent success in becoming CICMQ re-accredited.
The T…Read More
Press Release – 2 December 2016
The Chartered Institute of Credit Management (CICM) has welcomed draft regulations that will require large companies to publish details on…Read More
COMMERCIAL law firm Hill Dickinson can now boast CICMQ re-accreditation for the second time following initial success in obtaining the accolade in 2012, having seen its high standards maintained over the last two…Read More
There have been numerous recent changes in the relevant law and the technology that businesses use to form contracts. Are you confident that your terms and procedures still represent best practice? The key points…Read More
This month’s issue includes the cover feature on what a Trump presidency could look like, an interview with the co-founder of Amicus Commercial Finance, Jeff Longhurst CEO of ABFA with a new regular column on t…Read More
The booking window for January 2017 online examinations is now open and will close on 6 January 2017. Please contact our partners Pearson VUE…Read More
CICM have produced a new Level 2 Business Communications and Personal Skills assignment which is relevant for all learners, including apprentices. Candidates who achieve a Level 2 pass for the current Level 3 App…Read More
Press Release – 16 November 2016
A business leader and expert in late payment has welcomed the report from the Federation of Small Businesses…Read More
The Enterprise Act 2016 established the Small Business Commissioner and as part of the next steps in implementation, government is seeking views on the detail of the Commissioner’s …Read More
TalkTalk Business has reached a two-time CICMQ milestone following year-on-year performance improvement, according to its Head of Credit and Risk, Sharon Dunlop. “Accreditation is viewed highly within the busin…Read More
The first credit control apprentices start classes this month. Aggregate Industries, Adecco and Smith News lead the way having recruited young apprentices for the programme with the support of FWD Training. CICM …Read More
Press Release – 7 November 2016
Continued declining confidence in the manufacturing sector is the driving force behind three successive quarterly falls in overall economi…Read More
CICMQ re-accreditation has been awarded to EDF Energy (UK), in what is another example of a household-name company seeking further business accolades.
Over the past two years, the revenue management team h…Read More
CICM was delighted to receive news that contrary to current arrangements, government will fully fund individuals from May 2017 on the same or lower level apprenticeships if the programme provides substantially ne…Read More
Press Release – 2 November 2016
Publication of a summary of responses to the Review of the Corporate Insolvency Framework by the Insolvency Service last month has prompte…Read More
THE latest quarterly Civil Justice Statistics show that the most common method of enforcing a monetary judgment remains applying for a Warrant of Control. Indeed, the number of Warrants of Control issued per quar…Read More
This month’s issue includes a special feature on the credit team at Aggregate Industries, a credit control manager from Belfast needs convincing about the effectiveness of IVAs in Soapbox Challenge, the first …Read More
The Essential Legal Update
You are invited to this year’s CICM Law Conference, chaired and hosted by Corporate Legal Partner DWF LLP in London’s iconic Walkie Talkie building on Wednesday…Read More
If you work in credit application processing, credit risk assessment, cash collections or debt recovery, tell us what you do by completing a short assignment. The assignments take approximately 30 days to complet…Read More
FORTUNE 500 company Anixter, a global supplier of communications and security products and electrical and electronic wire and cable, is celebrating becoming a two-time accredited business. Its UK credit team, whi…Read More
Press release – 13 October 2016
Confidence in the UK’s economy has fallen again, being driven primarily by a steady decline in manufacturing, according to preliminary r…Read More
The credit industry is coming to terms with its new Regulator, the FCA, but life is still changing. A new Data Protection Regulation is just around the corner which will replace the current law and will provide…Read More
GLOBAL technology firm Siemens has reached the three-time CICMQ landmark. It is the latest in a series of international corporations to have attained this accolade, and has consistently shown to develop and innov…Read More
This month’s issue includes a special report on the trade credit insurance industry, the conclusion of our two part focus on Saudi Arabia, an introduction to the CICM’s recently elected Executive Board, and t…Read More
WHILE it still holds true that insolvency should not be used as a debt collection tool, in my experience it remains one of the most effective ways of recovering funds quickly from a debtor who is solvent but unwi…Read More
Press Release – 29 September 2016
The Chartered Institute of Credit Management (CICM), Europe’s largest credit management organisation, has published a strategic report…Read More
Do not miss the chance to book your place at CCRInteractive, in association with Arrow Global, and the Credit Excellence Awards, in association with MMF, at the Guoman Tower Hotel, London on Tuesday 4 October 201…Read More
IN 19 hundred and “cough-cough-cough” I did my law degree and one of the very first principles I learnt was that to be a lawyer, no matter what type of law you did, you had to be able to apply the law to the …Read More
Distributor of specialist building products throughout Europe, SIG plc, is the latest publically listed company to reach the three-time CICMQ milestone.
Since it began the process in 2010, it has launched …Read More
This month’s issue includes an interview with Josef Busutti, Director General of the Malta Association of Credit Management, the results of a post Brexit IOE survey, an article on the latest MoJ Judicial statis…Read More
Following the success of our previous Credit Policy Workshop, we are now inviting you to join our Personal Skills Workshop in Nottingham where we will not only remind ourselves of core personal skills that are re…Read More
We have received a few isolated calls from people being unable to access their exam results and are currently investigating the cause of the problem. If you are unable to access your results, please close down an…Read More
Evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in September working towards the January 2017 assessments. See …Read More
Press Release – 18 August 2016
Business confidence continues to fall within the manufacturing sector following Brexit, according to the latest Credit Managers’ Index (C…Read More
15 August 2016
Intelligent finance solutions developer Rimilia has enhanced its level of Corporate Partnership with the Chartered Institute of Credit Management (CICM), Europe…Read More
Following the success of our previous Credit Policy Workshop, we are now inviting you to join our Personal Skills Workshop in London on 15 September where we will not only remind ourselves of core personal skills…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
Evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in September working towards the January 2017 assessments. See …Read More
18 July 2016.
Research shows British businesses are in a strong position to face Brexit challenges, but expect at least six months of turmoil ahead.
Levels of financial …Read More
By Steve Richardson – Rimilia Commercial Director
When looking to automate the AR (Credit Collection) function, the decision to buy in third party software to enhance the functional…Read More
We are delighted to present a new event for 2016 which we will be running on 20 October and 2 November at venues in Manchester and London.
It’s going to be a popular event – with a fan…Read More
Press Release – 12 July 2016
Brexit has impacted manufacturing more than the services sector, according to preliminary findings from the Chartered Institute of Credit Man…Read More
Join this breakfast briefing to find out about Credit Control & Collections Apprenticeship.
Tuesday 26 July 2016
08:30 – 10:30
London Metropo…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
ALMOST a decade ago I founded the recoveries team at DWF. Having previously worked for a number of other leading law firms, and in High Court enforcement as well as industry experience as a credit manager, I now …Read More
Thinking about studying? – act now to request information and secure funding. Evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in September 20…Read More
This month’s issue includes a special report into an issue with Direct Debits that is costing British businesses thousands of pounds, a feature special on collections businesses and whether they should be using…Read More
CICM offers two education scholarships each year to support current learners who are struggling to fund CICM qualifications due to personal hardship.
The scholarships provide CICM educational services up t…Read More
Press Release – 22 June 2016
The swathe of losses incurred by creditors of BHS could have been dramatically reduced by simple credit management, according to one of the U…Read More
Don’t forget you can work on a unit over the summer and take an online exam or submit an assignment in October to increase your credits. You can start studying now by supported or unsupported home study. See CI…Read More
Press Release – 17 June 2016
The first indication of how the economy may be affected by the Brexit referendum could come from the results of Q2 2016 of the Chartered Inst…Read More
Press Release – 15 June 2016
One of the UK and Ireland’s largest law firms with a growing international presence, has signed an agreement with the Chartered Institute o…Read More
The new Business Finance Guide – a journey from startup to growth sets out the main things to consider and outlines sources of finance available to businesses – ranging f…Read More
Register for a CICM training day or webinar and gain CPD hours. You also have the opportunity to complete an assignment which leads to a CICM award. Credits go towards a CICM Level 2 or Level 3 Certificate (≥19…Read More
RS Components (RS), the world’s leading high-service distributor of electronics and industrial products, can now boast two-time CICMQ accreditation. With operations in 32 countries, RS offers more than 500,000 …Read More
Described by market commentators as “blazing a trail”, DWF is one of the UK’s largest legal businesses and has an award-winning reputation for client service excellence and effective operational…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
Thinking about studying? – act now to request information and secure funding. Evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in Septembe…Read More
This month’s magazine includes the first in a new series of country focus special features, a technology in action feature on SIG working with Experian, an opinion piece on the increased sophistication of selle…Read More
Press Release – 27 May 2016
The move to a new model similar to Chapter 11 for UK businesses heading towards insolvency could have serious consequences for creditors, cash…Read More
UK-wide business training provider QA has ensured company growth has not affected the credit function, by successfully achieving CICMQ re-accreditation.
Three new employees that have been taken on since it…Read More
Last opportunity to book, with only a few places available on the Level 3 Business Environment class starting in June, leading to the October exams. Studying through the CICM virtual Class has become a popular wa…Read More
18 May 2016
Graydon UK, the business information provider, has become the latest firm to sign a Corporate Partnership agreement with the Chartered …Read More
The international chemicals and textiles manufacturing company Milliken Industrials, which has operations throughout Europe, the Americas and Asia, is now celebrating two-time accreditation.
Year-on-year, …Read More
12 May 2016
The Manufacturing Sector continues to drive business confidence and the outlook for growth, according to the latest quarterly barometer from the Chartered Institute…Read More
CICM has exciting opportunities for MCICM(Grad)s who would like to get involved in teaching and examination work.
Apprenticeship Assignment Marking – Examiners, Moderators an…Read More
April of this year saw the publication of the latest edition of the Civil Procedure Rules incorporating the most recent amendments.
FROM 6 April 2016 all applications for charging orders or attachment of e…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
Allied Bakeries, owner of brands including Kingsmill and Sunblest has cooked up a recipe for credit success by achieving CICMQ accreditation for the first time.
It is the second business under the Associat…Read More
Take advantage of classes running over the summer and join the Virtual Summer School. Study a unit for the October exams and be one step closer to gaining a CICM Certificate or Diploma.
Classes start in J…Read More
This month’s magazine includes an exclusive interview with Tesco’s new Finance Director, the second article in the series on Brexit exploring the potential implications, and the impact of the 2014 enforcement…Read More
CICM branches organise a range of activities including topical speakers, educational events and fun social events. They are a valuable resource for credit professionals and a focus for knowledge sharing and netwo…Read More
Major UK hotel chain, Village Hotels, has chosen Safe Credit Control software for their credit and query management requirements. They were seeking a solution that would seamlessly integrate with their new clou…Read More
CICM offers two education scholarships each year to support learners who are struggling to fund CICM qualifications due to personal hardship. The scholarships provide CICM educational services up to a maximum of …Read More
Places are filling up fast so if you would like to complete a unit for the October assessments – please book now to avoid disappointment. The Virtual Classroom gives the opportunity to study over the web fo…Read More
Still time to book your place on our Developing a killer Credit Policy workshop at Deloitte UK in Birmingham on 12 May 2016.
Do you need guidance…Read More
Equip yourself or your team with the tools and techniques to improve skills and impact performance.
Training days are held in London and our specialist trainers cover all aspects of credit and collections.…Read More
NHS Blood & Transport (NHSBT), the first NHS organisation to achieve CICMQ status in December 2013, can now boast re-accreditation after its second application was approved at th…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
Do you need guidance on how your credit policy should look, what it should include and advice on how to implement it?
We’ll cover it all in ‘Developing a killer Credit Policy’, a…Read More
The use of mediation to solve commercial disputes is becoming increasingly popular as the Courts put pressure on parties to avoid litigation. But can parties refuse to negotiate through mediation? In this month…Read More
CICM has a vacancy for a CICM qualified Credit Manager on the Education Committee.
The main duties include:
Determine, subject to Executive Board’s approval, the scope, nature and conte…Read More
4 April 2016
The Chartered Institute of Credit Management (CICM) has awarded Avnet, Inc. (NYSE: AVT), a leading global technology distributor…Read More
This month’s magazine includes a special feature on Brexit, changes to debt collection in Australia, a Supreme Court judgment in a recent case affecting motorists and credit managers, and an Ask the Experts art…Read More
Education, Education, Education! Book now for CICM’s unmissable, annual CICM Education Conference being held in Birmingham on Thursday 23 June.
Reserve your place at…Read More
Equip yourself or your team with the tools and techniques to improve skills and impact performance.
Training days are held in London and our specialist trainers cover all aspects of credit and collections.…Read More
Join the virtual summer school and complete a unit in October. The Virtual Classroom gives the opportunity to study over the web for the Level 3 Diploma in Credit Management examined units and Level 5 Diploma in …Read More
The business-to-business provider of communications equipment to help streamline efficiency, Intercity Technology, has achieved re-accreditation. Credit Manager, Carron Beech, cites its high standards and consist…Read More
Company information specialists, Bureau van Dijk, are gathering together credit risk experts to share knowledge and best practice. You’ll have the opportunity to hear from leading credit practitioners, and find…Read More
This new online Jobs Board is accessed from a button on the CICM website home page and is managed by our Premium Corporate Partner, Hays, who offer candidates’ access to an unparalleled, up-to-date portfolio of…Read More
16 March 2016
The Chartered Institute of Credit Management is seeking the views of the manufacturing and services sectors in its quarterly national barometer, the …Read More
Publically-listed Amey is now ‘placed in the bracket of best-in-class’ after achieving first-time CICMQ accreditation, according to its former Head of Credit, Matthew Mitchell.
Opting for the C…Read More
Do you need guidance on how your credit policy should look, what it should include and advice on how to implement it?
We’ll cover it all in ‘Developing a killer Credit Policy’, a…Read More
CICM Headquarters were flooded yesterday as the gently flowing stream that flows past the Watermill rapidly turned into a lake after continued heavy rainfall in the area and upstream. Following advice from the E…Read More
In 2015, the Institute received the highest number of assessment entries for 14 years (2,829 entries) and awarded 2,506 awards which reflects an overall pass rate of 88%. Corporate member companies continue to en…Read More
The first National Health Service organisation to achieve CICMQ status has now been re-accredited. NHS Blood & Transport (NHSBT) formed in 2005 by the merger of the National Blood Service and UK Transport, i…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
This month’s magazine includes an interview with Colin Tyler, Chief Executive of the Association of Corporate Treasurers, part two of the business information providers article, a new column from Amir Ali, …Read More
Press Release – 29 February 2016
The latest quarterly barometer that measures the outlook for growth and nationwide levels of business confid…Read More
Equip yourself or your team with the tools and techniques to improve skills and impact performance.
CICM Training days are held in London and our specialist trainers cover all aspects of credit and collect…Read More
The Chartered Institute of Credit Management elections have now commenced and I’d like to urge you to consider standing for one of the 23 Advisory Council vacancies available.
Please click …Read More
Two education scholarships are offered each year to support learners who are struggling to fund CICM qualifications due to personal hardship. The scholarships provide CICM educational services up to a maximum of …Read More
PEARSON, worldwide provider of educational products and services, has joined the ranks of CICMQ accredited companies. Its 20-strong credit team manages the collections of over 40,000 employees throughout 70 count…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
The eight-strong collections team at Computers Unlimited, distributor of specialised technological products and accessories for creative professionals, has been awarded CICMQ re-accreditation.
Managing the…Read More
The membership team at Research by Design has been commissioned by the Chartered Institute of Credit Management (CICM) to undertake a research project to understand more about members’ relationship with CICM. …Read More
The winner of the December caption competition who wins a £50 gift voucher for Amazon is Mike Finch, Partner, Restructuring and Insolvency at Moore Stephens, with this:
“Christmas at CICM HQ is …Read More
FIRST-time accreditation for Ageas Insurance Limited was achieved after it smashed a monthly collections target, showing the quality of its processes to CICMQ assessors. The leading provider of award-winning insu…Read More
In this month’s legal matters we explain the process of issuing a winding up petition against a debtor. We explore when the method is appropriate and offer practical advice on how to ensure debts are p…Read More
This month’s magazine includes the front cover feature on the challenges facing business information providers, the first of a regular new column from Lesley Batchelor, Director General of the Institute of Expo…Read More
As part of the Government’s Trailblazer Apprenticeships, a group are developing two new Financial Services apprenticeships for Compliance and Risk roles. The Compliance/Risk Officer deals with relatively …Read More
The new improved Qualifications area on the CICM website will guide you through the different qualifications that CICM offer and help you get started.…Read More
The Chartered Institute of Credit Management was invited to give comment on the BBC Radio 4 Today programme on 25 January 2016.
To listen to Philip King, Chief Executive of the CICM talking about credit …Read More
Corporate Partner Bureau van Dijk issues white paper: Internationally standardised company information for credit risk.
This white paper examines the benefits of a credit risk picture bas…Read More
Apprenticeships in credit control/collections are gaining momentum. To help us plan delivery, please answer the 60 second survey. CICM will a…Read More
Why not kick start 2016 with a ticket to the CICM British Credit Awards?
The awards are just under a month away, and we have a small number of seats available exclusively for CIC…Read More
Press Release – 11 January 2016
After a 7.1 percent fall in Q3 2015 of the Chartered Institute of Credit Management’s (CICM) Credit Managers’ Index (UK CMI), the next…Read More
Regulatory Strategies issues white paper – ‘Countdown to radical data protection changes – they are now here’.
After 3 years of lobbying and discussion, the new EU data prot…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as marketing and customer insig…Read More
Following the recent 60 second straw poll on the seasonal impact of Christmas on fraud levels and trends, The Mail on Sunday published details of its findings on 19 December.
Fraud is a key risk and avoid…Read More
Evening classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in January working towards the June 2016 assessments. See …Read More
Make sure you don’t miss out on this fantastic awards evening. Now is the time to start thinking about booking your table – why not get ahead of the game and book today!
…Read More
10 December 2015 London, UK
CICM Corporate Partner Tinubu Square, a leader in credit risk software solutions, has announced the opening of a new office in Montreal, Canada. This developmen…Read More
The CICM Corporate Membership programme is aimed at organisations with a significant number of staff working in credit management and related areas. Membership is contracted at organisational levels and offers su…Read More
The Institute is investigating the frequency and scale of fraud from invalid direct debit clawbacks, and the seasonal impact of Christmas on fraud levels and trends. Please take 60 seconds to answer just six ques…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insi…Read More
Evening classes
Evening classes at Teaching Centres will be starting in January working towards assessments in June 2016 for Level 3 Credit Management (TEC), Ac…Read More
We are delighted that the professional credit management LinkedIn Group of choice is the CICM Credit Community. We are delighted that we have achieved 7,000 group members.
Please click …Read More
For your chance to win £50 worth of Amazon vouchers, send us your funniest caption to the picture (below) of Credit Management’s Art Editor, Andrew Morris, who is dressed as Santa waiting to give out the p…Read More
Press Release – 1 December 2015
Business confidence and the outlook for growth appear to be stuttering, following two previous quarters’ record highs.
…Read More
Watch Philip’s Christmas message where he reflects on the successes of our first year as the Chartered Institute of Credit Management, and looks forward to what the Institute has in store for 2016. …Read More
In this month’s Legal Matters we explain the introduction of the Consumer Rights Act 2015 that came into force on 1 October 2015.
The Consumer Rights Act 2015 (“the Act”) aims to…Read More
This month’s magazine includes an article from Stephen Pigney on the issues of ‘dirty money’ and the implications of the 4th Anti-Money Laundering Directive on banks and business. Sean Feast speaks to Kevin…Read More
If you have ever written a business case in the past you know it’s a challenge to write it in such a way that it gets your point across and have your team understand the priority of your idea at the same ti…Read More
Don’t miss out – places are already booking up quickly for CICM Credit Academy virtual classes starting in January. Classes are led by an experienced teacher and are interactive. You have…Read More
CANOPIUS Managing Agents, which is part of the global speciality platform of Sompo Japan Nipponkoa Holdings Inc., has received first-time CICMQ accreditation after displaying dedication to comprehensive manageme…Read More
CICM Corporate Partner Sidetrade are hosting a webinar dedicated to Digital Collection.
Join Rob Harvey, Solution Consulting Director at Sidetrade, for a 30 minute webinar explaining how to improve commun…Read More
Press Release – 12 November 2015
The Chartered Institute of Credit Management (CICM) has signed an agreement with Credica, the multi-national dispute management and colle…Read More
CICM has received an excellent response to new-styled assignments for the Level 5 Diploma in Credit Management. In June, over 80% of candidates passed Process Improvement and Strategic Planning units. The Diploma…Read More
AVNET Inc (NYSE: AVT), a leading global technology solutions distributor, flew through its UK CICMQ re-accreditation, passing with no recommendations and the assessor remarking in her report that the company is c…Read More
Act now to find out information and get funding, as evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in January 2016, working towards the June 2016 assessments. …Read More
In this month’s Legal Matters we give you a taster of some of the topics that are being covered at the upcoming CICM Law Conference on 25 November 2015 at the Law Society in London.
Read the…Read More
Second time CICMQ accreditation for Adecco UK and Ireland, a world-leading provider of HR solutions, shows how a company can maintain exceptionally high standards, whilst continuing to improve.
Adecco̵…Read More
Last chance to book your place on our Technology Solutions for Credit and Collections Masterclass at Deloitte UK in Leeds on 10 November 2015.
The masterclass is free to members and will e…Read More
This month’s magazine includes a special feature on delays to the FCA’s authorisation process, a piece on new technology that claims to change the lease and hire purchase landscape, the front cover ar…Read More
There are still places available on our Technology Solutions for Credit and Collections Masterclass at Deloitte UK in Leeds on 10 November 2015.…Read More
The two-strong credit team at SEGRO, publically listed owner, asset manager and developer of modern warehousing, light industrial and data centre properties, is one of the smallest to have achieved three-time CIC…Read More
The credit industry is coming to terms with its new Regulator, the FCA, but life is still changing. A new Data Protection Regulation is around the corner which will replace the current law and will provide chal…Read More
Complete a short assignment and start on your way to a CICM qualification. If you work in credit application processing, credit risk assessment, cash collections or debt recovery, tell us what you do by completin…Read More
Experian invite all B2B credit professionals to attend their Credit Excellence Workshop on 25 November 2015, held at West Bromwich Albion Football Club.
The day will involve a mixture of e…Read More
CICM has a vacancy for an examiner to mark assignments for CICM qualifications in Money and Debt Advice. This is an interesting opportunity to build assessment experience with an accredited award…Read More
The Level 2 Apprenticeship employer group and learning providers met this month at the CICM Centre of Excellence, Veolia Environmental Services in Cannock to consider the assessment strategy for the Level 2 Stand…Read More
Book a CICM training day and get a training webinar free for yourself or a colleague* see choice below
CICM Open Training is ideal if your team is too small to arrange an in-company traini…Read More
The Essential Legal Update
There is still time to book your ticket for our CICM Law Conference, sponsored and hosted by CICM Legal Partner, Freeths LLP on 25 Novem…Read More
Last chance to book your place on our Technology Solutions for Credit and Collections Masterclass at MBNA Ltd in Chester on 15 October 2015.
This masterclass will explore …Read More
Press Release – 7 October 2015
Views are being sought from the credit industry as to the volumes and value of credit being requested and extended across both the manufact…Read More
Having gone through a public flotation and with its credit team experiencing rapid change, Royal Mail Group has joined the CICMQ ranks with first-time accreditation being described as ‘one of the real succe…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insi…Read More
In this month’s Legal Matters we explain the changes to the Insolvency Rules that came into force on 1 October 2015.
The Government has published new legislation which will raise the thresh…Read More
Press Release – 1 October 2015
Almost a third of Credit Managers, those at the heart of managing cash through a business, believe that leaving the European Union will hav…Read More
This month’s magazine contains a nine-page alternative finance special including an interview with Jeff Longhurst, Chief Executive of ABFA. The magazine also features Charles Wilson from Lovetts and his frustar…Read More
Are your credit and collections team still firing on all cylinders, or has business and collections dried up over the summer months?
Give your team a boost with our 10% disco…Read More
Classes start this month to study CICM qualifications. Classes are offered at a teaching centre. Start your studies and join a class to open up …Read More
There are still places available on our Technology Solutions for Credit & Collections Masterclass at MBNA Ltd in Chester on 15 October 2015.
The masterclass is …Read More
Chairs of the Advanced Apprenticeship Employer Group Steering Committee have attended Trailblazer Apprenticeship training run by the Department for Business, Innovation and Skills (BIS) and initial planning inv…Read More
CICM members can now attend ICTF webinars at a special discounted rate, saving $50 (US dollars) off the normal rate. To book on one of the ICTF’s series of webinars at …Read More
The continued success of Aimia Foods’ credit team has been re-acknowledged through their successful application for third-time CICMQ accreditation – ensuring they join an elite group of companies with…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insi…Read More
In this month’s Legal Matters, Michael Locke of Begbies Traynor who deal in business rescue and recovery, discusses the best steps to take if a debtor dies.
There are many aspects to conside…Read More
The 27-strong UK credit management team at Canopius Managing Agents, a Lloyd’s of London managing agent, impressed CICMQ accreditors with its comprehensive and thorough best practice procedures.
Cano…Read More
Level 2/3 Assignment Coach Service
Contact CICM Learning Support Service to arrange a coach who will provide initial guidance and support you through y…Read More
Looking to hit targets and professionalise your team? Love credit and keen to promote the Chartered Institute’s goals of achieving recognition of credit as a profession and driving best practice? Support the CI…Read More
Looking to get ahead? Read these top working tips
In recruiting expert Hays’ DNA of a Credit Manager report, which explored what it takes to make it to the top in credit, 34% of cred…Read More
There are still paces available for our Getting started in Credit Control & Collections training day, held at Grand Connaught Rooms in London on Tuesday 8 September 2015.
This ideal induction covers al…Read More
Press release – 12 August 2015
Global export debt collector and international trade dispute resolution firm, M.A.H. INTERNATIONAL CORPORATION (M.A.H.), has become the lat…Read More
A leading agency responsible for brands including Sony Pictures, PepsiCo and Google, has received CICMQ accreditation for the first time.
Talon Outdoor, the UK’s only independently-owned out of home medi…Read More
As the debate and argument about Britain’s continuing membership of the EU heats up, we are keen to learn the views of CICM members and to understand the perceived likely impact…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insi…Read More
We are pleased to advise that CICM candidates around the world should be able to find a convenient exam centre for Credit Management, Business Law…Read More
Press Release
In an historic move, the Chartered Institute of Credit Management (CICM) – Europe’s largest professional credit management body – has signed an agreement wi…Read More
CICM branches organise a range of activities including topical speakers, educational events and fun social events. They are a valuable resource for credit professionals and a focus for knowledge sharing and netwo…Read More
‘Do Nothing’
Do you ever find yourself stuck in the dilemma of cash versus customer? On the one hand, customer retention is vital but at the same time you…Read More
The Chartered Institute of Credit Management recognises the importance of Continuing Professional Development (CPD) for credit professionals, and we offer a programme to help you record progress and keep on track…Read More
If you complete any of the below CICM one-day training courses, you have the opportunity to carry out an assignment that leads to a CICM Skills Award. It is estimated you will need to allow about 60 hours for …Read More
Shared Financial Services (SFSC) within Omnicom Media Group, a division of Omnicom Group Inc., is first-time CICMQ accredited after showing a positive re-evaluation of their processes.
Constructed in 2011 …Read More
If you have just achieved the Level 3 Diploma or are thinking about finishing the Level 5 Diploma that you started previously, your future could start here. If you would like advice on getting started just contac…Read More
Places are booking up quickly for CICM Credit Academy virtual classes starting from August. Classes are led by an experienced teacher and are interactive. You have plenty of opportunity to ask questions and test …Read More
Press Release – 14 July 2015
The CICM Credit Community instigated by the Chartered Institute of Credit Management (CICM) on LinkedIn is generating record numbers of discu…Read More
Learn how to collect over the phone without leaving your desk from this interactive training webinar.
Gain essential telephone collection skills and improved collection rates.
Find out more …Read More
The CICM delivers a wide portfolio of training courses at a variety of UK locations covering all aspects of credit and collections. The courses are suitable for all levels from a basic introduction to specialist …Read More
Evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in September working towards the January 2016 assessments. Click …Read More
10 Essentials in Credit Management
Credit management has moved up the agenda in many organisations over the past years. And rightly so, because a lot can be achieved …Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insi…Read More
In this month’s Legal Matters we give you an overview of how to recover Overpayment of Wages to employees.
Overpayment of wages cost companies money. We all know that mistakes can happen so…Read More
The winner of the caption competition who wins a £50 voucher for John Lewis is Atul Vadher for his effort:
“Quick can anyone see an exit, I kn…Read More
Fellows of the Institute gathered at The Stationers’ Hall in London for their annual Fellows’ Lunch on 12 June. A most enjoyable afternoon was had by all!
CICM members click …Read More
This month’s magazine includes an article by David Fisher from Shell on the role of credit managers in maximising risk and reward, Stuart Hopewell looks at the rise of automation in credit, and Nicky Wacey …Read More
ADECCO UK & Ireland’s 75-strong credit team has become two-time CICMQ accredited, having been determined to pass with no referrals.
The leading provider of HR solutions has implemented intelligen…Read More
Don’t forget you can work on a unit over the summer and take an online exam or submit an assignment in October to increase your credits. You can start studying now by supported or unsupported home study. C…Read More
The one-man credit team at Pension Protection Fund (PPF), a public body that protects insolvent firm’s defined benefit pension schemes, is the smallest to achieve CICMQ – and it has now become reaccredited.…Read More
Were you expecting a pay rise this year? According to leading UK finance recruiter Hays’ salary and benefits survey last year, 47% of credit and finance professionals said they expected a pay rise by July 2015.…Read More
Our Corporate Partnership gives organisations a unique opportunity to work with us and demonstrate their commitment to professionalism and best practice in the Credit industry.
You can find out more about…Read More
There are places available on CICM’s Advanced Credit Risk one day training course in London on 8 July – book now!
This advanced programme takes a detailed look at financial inf…Read More
XOSERVE’s 11-strong credit risk team has achieved first-time CICMQ accreditation, as the UK’s gas transporter agent continues its drive towards best practice.
Collectively owned by the five mai…Read More
There are places available for this one day training course held in London on 9 July 2015, so book now!
This highly interactive programme helps improve your collections performance especially by educatin…Read More
CICM Centre of Excellence status is the ultimate accolade and is awarded to organisations that can demonstrate ongoing best practice and continuous improvement. To apply, your organisation will h…Read More
Cliff Poole FCICM, Managing Director of UK Search Limited and CICM Trainer, explains the new way to train consumer collections teams. Read the article …Read More
You are invited to our CICM Credit Risk & Compliance Masterclass at Nottingham Trent University in Nottingham on 8 July 2015!
The masterclass is free of charge to mem…Read More
Latest Thinking is the Experian UK blog that provides the most recent insight into the challenges that directly affect you and your organisation, covering innovations in areas such as, marketing and customer insi…Read More
Having undertaken rapid growth, Omnicom Media Group, a $38 billion business comprising 14-stakeholder companies, formed a Shared Financial Services (SFSC) division to foster expansion.
As such, the credit …Read More
Last year fraud losses to SMEs were estimated at £18.9 billion (data from Experian and Action Fraud). In this month’s legal matters we will talk you through some simple steps you can take to help protect y…Read More
We apologise for the inconvenience, but this event has been postponed. A new date will be advised in due course.
The masterclass is free of charge t…Read More
This month’s magazine contains analysis of the latest court statistics, a two-part consumer rights article in light of the recent legislation, a special feature on robotic process automation in credit manag…Read More
Book now or miss out. A few places remain on Level 3 Business Law and Business Environment classes and Level 5 Diploma classes starting in June, leading to the October exams and assignment submission.
Virt…Read More
MARSHALLS Group PLC, the UK’s leading manufacturer of superior natural stone and innovative concrete hard landscaping products, is the latest company to achieve triple CICMQ accreditation.
Andrew Woo…Read More
Press Release – 19 May 2015
Philip King, Chief Executive of the Chartered Institute of Credit Management (CICM), has welcomed a speech by the…Read More
MORETONSMITH now boasts CICMQ re-accreditation after continuing to display quality customer service, built around an extensive period of hard work to meet the required standards.
Operating legal profession…Read More
All members will shortly be receiving their newly branded CICM lapel badge. It reinforces your commitment to professionalism and best practice, and promotes your status as a member of Europe’s largest professio…Read More
The CICM Corporate Membership programme is aimed at organisations with a significant number of staff working in credit management and related areas. Membership is contracted at organisational levels and offers su…Read More
Could you help us establish credit as an aspirational career, by offering work experience to a university student?
Students are currently seeking either paid or unpaid work experience and looking for 2 …Read More
VEOLIA, the UK leader in environmental solutions, has joined a handful of elite companies that have attained the much sought-after CICMQ accreditation for a remarkable third time. The two-time CICM British Credit…Read More
Credit Risk & Compliance Masterclass coming to Leeds 19 May 2015 – Last chance to book!
Why should you attend?
Presentations from industry experts. Click …Read More
Corporate Partner, OnGuard issue white paper ‘The ultimate guide to credit management software’:
More and more companies have adopted new technologies that enable them to achieve more without s…Read More
AIMIA Foods’ successful application to become third-time CICMQ accredited ensures it joins an elite group of companies with sustained success.
Sharon Adams, Credit Manager at Aimia Foods, has been a …Read More
Corporate Partner, Experian issues white paper: ‘Overcoming the top 5 collections challenges in businesses today’.
As the level of personal debt in the UK is rising, it is increasingly important that c…Read More
27 April 2015
Premium Partner Hays Recruitment has released a detailed report in partnership with the CICM, after surveying over 500 senior credit professionals nationwide.
The report highlights ex…Read More
5 May 2015
The purpose of the Credit Policy is to define the Credit Management function and to outline its objectives, scope and responsibilities.
Click …Read More
1 May 2015
Create a humorous caption and you could win a £50 gift voucher for John Lewis. We look forward to receiving your suggested captions that are sure to raise a smile.
…Read More
In this month’s Legal Matters we give you an update on the recent increases in court fees, the increase in the statutory demand limit and explain the new rules regarding the need for Insolvency Pra…Read More
28 April 2015
This month’s magazine contains a new ‘Make your Case’ feature on vulnerability and how DCAs are handling their customers, an interview with Steven Renwick from Satago, Sean …Read More
Corporate Partner and Risk management leader in cloud computing, Tinubu Square has published a new marketing tool named Credit Management Success Toolkit, delivering insight and enhancing knowledge about the curr…Read More
WESTMILL Foods, sister company to AB Agri and established in 1988, has grown to become one of the largest flour, rice, spice, sauce, edible oil, and noodle suppliers to the UK and European ethnic wholesaler marke…Read More
We are holding our Education Conference this year on Thursday 18 June at the Birmingham Chamber of Commerce, 75 Harborne Road, Edgbaston, Birmingham B15 3DH, and hope you will be able to attend.
Find out…Read More
In-company programmes are the most cost-effective way to up-skill and motivate your team and are designed specifically to meet the needs of your team and your budget.
Delivered at your premises our expert …Read More
You are invited to our CICM Credit Risk & Compliance Masterclass at Deloitte UK in Leeds on 19 May.
The masterclass is free of charge to members with lunch and refresh…Read More
Press Release – 14 April 2015
The announcement by The Department for Business, Innovation and Skills (BIS) to develop a Credit Controller Trailblazer Apprenticeship Stand…Read More
Press Release – 13 April 2015
The Chartered Institute of Credit Management’s Money and Debt Advice qualifications, which are Ofqual regulated, have now achieved accredi…Read More
There are places available on CICM’s Advanced Telephone Collection Skills one day training course in London on 23 April. Cash collections while building relationships with your customer is the ultimate goal for…Read More
MORETONSMITH, the international receivables specialists, has achieved CICMQ re-accreditation after displaying excellent customer service. Operating in 120 countries, MoretonSmith has built extensive partnerships …Read More
This month’s magazine contains photos from the Royal Charter unveiling, an interview with outgoing President of R3, Giles Frampton, special features on credit insurance and special purpose vehicles, and a n…Read More
In this month’s Legal Matters we give you an overview of another Judgment enforcement method, Charging Orders.
You may have recently obtained a County Court judgment against an individual De…Read More
CERTAS Energy UK, the UK’s largest independent distributor of fuels and lubricants and whose customer base ranges from domestic consumers to multi-national corporations, has achieved its first CICMQ re-accr…Read More
CICM Corporate Partner Rimilia, the credit management software business, has hinted at the launch of a new suite of cash allocation products that take advantage of Robotic Process Automation technology.
Sp…Read More
Legal Partner, Freeths issue white paper, ‘Getting Your Money Back’:
Are you unsure of the most cost effective way to “go legal” with your collections? Freeths white paper …Read More
Learning at Work Week takes place 18 – 24 May 2015. Organised by the Campaign for Learning, the initiative takes place in May each year with many workplaces across the country taking part. It is an opportun…Read More
Legal Partner Freeths Podcast
This podcast talks you through the steps of how to recover monies from foreign debtors through the Courts of England an…Read More
Join the Virtual Summer School and complete a unit for October assessments. The Virtual Classroom gives the opportunity to study over the web for the Level 3 Diploma in Credit Management examined units and Level …Read More
Legal Partner, Freeths issue white paper, ‘Getting Your Goods Back‘:
Are the ROT clauses in your standard terms and conditions effective? Want to know how to avoid pitfalls and…Read More
Press Release – 13 March 2015
The Chartered Institute of Credit Management (CICM) has welcomed the decision by Diageo, the global drinks company, to clarify its payment t…Read More
Press Release – 11 March 2015
The Lord Lieutenant of Rutland, Lawrence Howard was in attendance to formally unveil the Royal Charter granted to the Chartered Institute of…Read More
Are you a CICM Graduate or well qualified MCICM or FCICM (degree level)?
Have you thought about passing on your experience and knowledge to others through …Read More
There are still places available for this one day CICM training course held in London on 18 March 2015.
This entertaining programme takes the mystery out of legal proceedings and raises your confidence i…Read More
CICM has noted a 27% increase in companies wishing to build detailed intelligence about creditworthiness (Credit Managers’ Index) and plans to offer more credit risk …Read More
Press Release – 4 March 2015
The Chartered Institute of Credit Management (CICM) has welcomed the announcement by the Business Minister Jo Swinson that will oblige Insolv…Read More
Press Release – 3 March 2015
Q4 2014 completes a strong year for credit and risk, with the index averaging at 59.2, the highest in the CMI’s history. A year-on-year…Read More
Big firms should pay small suppliers in 30 days. [BIS Press Release]
Business Minister Matthew Hancock will today announce tough action to end poor payment practices.
In a speech to…Read More
There are still places available for this one day training course held in London on 18 March 2015.
This entertaining programme takes the mystery out of legal proceedings and raises your confidence in dea…Read More
The Chartered Institute of Credit Management recognises the importance of Continuing Professional Development (CPD) for credit professionals, and we offer a programme to help you record progress and keep on tr…Read More
Consumer Credit under the Financial Conduct Authority
On 1 April 2014 the Financial Conduct Authority (FCA) took over regulation of consumer credit from the Office of Fair Trading (OFT). I…Read More
We have extended the closing date for the Level 5 Diploma consultation to give members more time to provide feedback until end February 2015. The paper explains the revised structure of six compulsory units, chan…Read More
Press Release – 23 February 2015
The Chartered Institute of Credit Management (CICM) is advertising its new Chartered status in the national press.
…Read More
ESSEX County Council, recognised in 2010 as the first Local Authority to achieve CICMQ quality accreditation, has been awarded accreditation for the third time.
The Council’s Income Collection team con…Read More
Start on your way to achieving a CICM Certificate (≤19 credits) or Level 2/3 Diploma (≥37 credits) in Credit Management and get recognition for your experience.
If you work in…Read More
HSBC Invoice Finance (UK) was founded over 50 years ago and is an integral part of Global Trade and Receivables Finance. Having provided credit management, finance, and optional credit protection to over 6,000 cl…Read More
The free CICM regional Masterclasses are all day events offering the opportunity to meet experts, share knowledge and also experiences in credit management.
Each masterclass focusses on a particular topic…Read More
We have extended the closing date for the Level 5 Diploma consultation to give members more time to provide feedback until end February 2015. The paper explains the revised structure of six compulsory units, chan…Read More
Impellam Group plc was presented with the CICMQ Quality Accreditation award by Philip King, Chief Executive of the Chartered Institute of Credit Management. Congratulations to all concerned.
…Read More
The CICM and some other learning providers offer one-day training seminars for CICM assignments.
Contact the CICM on T: +44 (0)1780 722909 or E: …Read More
Press Release
(1 January 2015) The Institute of Credit Management (ICM) has today formally become the Chartered Institute of Credit Management (CICM), confirming its position as the recognised standard in …Read More
There are still paces available for our Credit Team Leadership training course, held at Grand Connaught Rooms in London on 11 February.
Transform your credit team leadership with this programme. The traini…Read More
In-company programmes are the most cost-effective way to up-skill and motivate your team and are designed specifically to meet the needs of your team and your budget.
Delivered at your premises our expert …Read More
Essential skills in credit risk assessment
Further your credit risk analysis skills with this intermediate training programme, held in London on 19 February, which builds a broader unders…Read More
In this month’s Legal Matters, we provide you with an overview on obtaining and enforcing foreign judgments.
Obtaining a Judgment against debtors outside of England and Wales…Read More
Register for a CICM training day and have the opportunity to complete an assignment which leads to a CICM award. Credits go towards a CICM Level 2 or Level 3 Certificate (≤19 credits) or Diploma (≥37 credits)…Read More
The CICM delivers a wide portfolio of training courses at a variety of UK locations covering all aspects of credit and collections. The courses are suitable for all levels from a basic introduction to specialist …Read More
Classes start this month working towards June Assessments for Level 3 and Level 5 Diploma in Credit Management examined units. You can study by Evening class, Virtual classroom, In-company classes and supported …Read More
Transform your credit team leadership with this one day programme in London on Wednesday 11 February. The training gives you the opportunity to reflect on your issues and learn from a host of team leadership ti…Read More
CICM has a vacancy on Education Committee to represent the area of consumer credit management.
For more details and how to apply, please click …Read More
Press Release – 9 January 2015
Main Capital III has acquired a majority stake in credit management software company OnGuard International Holding BV (‘OnGuard’). OnGuard provides credit managemen…Read More
Watch Philip’s video message where he reflects on the successes of 2014 and the granting of the Royal Charter, and looks forward to a new era as the Chartered Institute of Credit Management.
…Read More
You have until 5 January 2015 to book your exam. Delivery of each of the online exams has been extended to Monday, Tuesday, Wednesday and Thursday i.e. you can book your Credit Management, Busine…Read More
Press Release – 17 December 2014
Proposal for a new Enforcement Board for the Prompt Payment Code
Maximum payment term could be considered
Government also launches consulta…Read More
In-company programmes are the most cost-effective way to up-skill and motivate your team and are designed specifically to meet the needs of your team and your budget. Delivered at your premises our expert trainer…Read More
Classes for January are filling up fast, so book now for your next class to avoid disappointment. The Virtual Classroom will suit you if you like working with others and need some flexibility. Classes are led by…Read More
Press Release – 4 December 2014
The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Business and Enterprise, have published their monthly ‘tip’ for small businesses…Read More
Press Release – 1 December 2014
Business confidence and the outlook for future growth has reached an all time high as companies seek new and additional lines of credit and show a marked increase in their…Read More
Booking for online exams opened on 25 November 2014 and you have until 5 January 2015 to book your exam. From January 2015 delivery of each of the online exams has been extended to Monday, Tuesda…Read More
The ICM Executive Board has agreed that subscription fees for 2015 will be frozen.
Members will continue to have the option to make payment by direct debit in 12 monthly instalments offering the flexibilit…Read More
Get a head start with revision for January exams with the sample online questions for Credit Management units, Business Environment and Business Law. You can purchase a licence to access 60 questions of the same …Read More
ICM Virtual Classrooms are a popular way to study. Classes for January are already filling up, so book for your next class early to avoid disappointment. The Virtual Classroom will suit you if you like working wi…Read More
This training day held at the Grand Connaught Rooms in London on 10 Dec is for experienced credit risk managers who wish to extend their knowledge of credit risk analysis techniques. Gain an in-depth knowledge of…Read More
There are only a few places left at the ICM’s unmissable Law Conference being held at The Law Society, London on 27 November.
Chaired by our Corporate Legal Partner, Freeths, this ev…Read More
There are places available for this one day training course held at the Grand Connaught Rooms in London on 9 December.
The training is designed for trade credit advisers who are new to collections or those…Read More
This one day training course, held at the Grand Connaught Rooms in London on 9 December, is designed for credit managers or people who manage the debt recovery process.
You will gain detailed understanding…Read More
Aggregate Industries are delighted to become the second organisation to gain ICM Centre of Excellence status. The company joins Veolia Environmental Services in gaining the Institute’s highest award for best pr…Read More
There are still places available for this year’s Turner Lecture, a joint event with ABFA (Asset Based Finance Association). By popular request, the lecture will take the form of an interactive debate with a…Read More
From January 2015 ICM learners will have more choice at Pearson’s online testing centres as ICM extends test delivery of each subject to three days during exam week. This will triple availability at testing…Read More
Looking to raise morale and encourage staff to ‘go the extra mile’ – join this year’s 30-Day Challenge to benchmark and reward skills.
ICM challenges credit teams to complete awards in credi…Read More
Corporate Partner Coface issue press release on Results at 30 September 2014.
Jean-Marc Pillu, CEO of the Coface Group, says of the results:
“Coface’s performance is in l…Read More
If you haven’t already booked your place at the ICM Law Conference in London on 27 November 2014, don’t lose any more time!
Chaired by our Cor…Read More
There are still places available on our one day training course, Essential Management Skills, which is being held on Thursday 13 November at the Grand Connaught Rooms in London.…Read More
Following on from the success of the Technology Masterclasses held in Leeds and Manchester earlier this year, the final Technology Masterclass of the 2014 season rolls into London on Tuesday 2 Dece…Read More
Getting your money back.
In this month’s Legal Matters we provide you with an overview on how to get your judgment debt paid by a third party by obtaining a Third Party Debt…Read More
The winner of the caption competition who wins a £50 voucher from Amazon, is Michael Finch, Partner at Moore Stephens, for his effort: “Glen, why are you staring at my glass of orange juice?”. “Because…Read More
Just a few places left.
There are only a few places still available at the ICM’s outstanding Managing Change in Credit & Collections Masterclass being held at Deloitte UK…Read More
Raise your ability to set credit policies, assess and control risk, establish collections strategy and recover debt.
The training is designed for senior trade credit controllers, new credit managers or tho…Read More
We are delighted to announce that Experian will be hosting its fifth Credit Excellence Workshop on 20 November at the Hilton Coventry Hotel.
The Workshop is aimed at comme…Read More
Press Release – 14 October 2014
A leading business organisation has welcomed the commitment by Government to further strengthen the Prompt Payment Code (PPC), one of the …Read More
There are still places available on our one day training course, Debt Recovery through the Courts, which is being held on Wednesday 12 November 2014 at the Grand Connaught rooms …Read More
Learn how to use financial statements to assess the strengths and weaknesses of an organisation in order to assess risk and set credit limits with this trainer.
The training is designed for those with some…Read More
3 October 2014
The ICM is delighted to unveil exciting new self-service functionality on the ICM website for members and visitors to the site.
The new features will enable members to …Read More
Corporate Partner, Tinubu Square issue white paper, ‘Credit Risk Trends and Challenges: The contribution of new technologies to the deployment of best practices’.
“It may sound s…Read More
Introducing the ICM Law Conference.
This year we are proud to be hosting the ICM’s Law Conference which will take place at the Law Society in London on 27 November 2014. In anticipat…Read More
Read the latest quarterly report from Corporate Partner, Coface.
Tentative signs of improvement in sector risks in Europe.
Western Europe: the metal and automotive …Read More
Press Release – 29 September 2014
The Institute of Credit Management (ICM) and Matthew Hancock MP, Minister of State for Business and Enterprise, have published their mon…Read More
Our Corporate Partnership gives organisations a unique opportunity to work with us and demonstrate their commitment to professionalism and best practice in the Credit industry.
You can find out more about…Read More
You are invited to the ICM’s free Managing Change in Credit & Collections Masterclass being held in Leeds on Tuesday 4 November 2014.
Learn first hand how others have implemented…Read More
Further your credit risk analysis skills with this intermediate training programme, held in London on 9 October. Build a broader understanding of the business environment and gain understanding o…Read More
There is still time to book a place on our Technology Solutions for Credit & Collections Masterclass being held on Tuesday 14 October 2014. This FREE one-day event will be he…Read More
Transform your collections performance with this one day interactive training programme, held in London on 8 October. Learn from an expert about effective telephone techniques and how to resolve difficult situati…Read More
You are invited to the CCR-interactive and Credit Excellence Awards, in association with Hoist Finance at Tower Hotel, St Katharine’s Way, London E1W 1LD on Tuesday 7 October 2014.
A wide rang…Read More
It’s your last chance to come up with a humorous caption for a chance to win a £50 gift voucher for Amazon. We look forward to receiving your suggested captions that we are sure will raise a smile.
…Read More
The ICM Corporate Membership programme is aimed at organisations with a significant number of staff working in credit management and related areas. Membership is contracted at organisational levels and offers suc…Read More
Further your effectiveness in securing payment and influencing other commercial arrangements from this practical course in negotiation and influencing, held in London on 9 October. Learn how to plan and conduct n…Read More
Transform your credit team leadership with this one day programme in London on Tuesday 7 October. The training gives you the opportunity to reflect on your issues and learn from a host of team leadership tips and…Read More
ICM Training days give you access to the latest best practice techniques in the credit and collections industry. Our aim is to provide tools and techniques to improve your knowledge a…Read More
Create a humorous caption and you could win a £50 gift voucher for Amazon. We look forward to receiving your suggested captions that we are sure will raise a smile.
…Read More
This month’s Legal Matters deals with Recovering unpaid invoices in the Construction industry. The recent payment charter for the construction supply chain agreed by the Construction Leadership Council advoca…Read More
Book now for this ICM one day training course at the Grand Connaught Rooms in London on 10 September. Pro-active, upfront assessment of credit risk and an appreciation of the basics will improve your ability to m…Read More
There are places available on ICM’s Advanced Telephone Collection Skills one day training course at the Grand Connaught Rooms in London on 10 September. Cash collections while building relationships with yo…Read More
This ideal induction covers all credit control basics and helps you understand the significance of your role and how to organise work to maximise cash collections.
What will you gain?
– An over…Read More
Evening classes are a great way to study and meet like-minded people. If you prefer working with others and having the commitment to attend a weekly session, a class at an ICM teaching centre will suit you. Class…Read More
The Quality in Credit Management (QICM) accreditation is formal recognition of your organisation’s commitment to quality, continuous improvement and best practice in all things credit.
To gain the accred…Read More
This is one hearing you can’t afford to miss!
The 2014 ICM Law Conference will be held on Thursday 27 November at the Law Society, London.
Chaired by our Co…Read More
There are places available on our open training courses in September. The courses are suitable for all levels from a basic introduction to specialist skills and are designed to meet the needs of those working at …Read More
This ideal induction covers all credit control basics and helps you understand the significance of your role and how to organise work to maximise cash collections.
What will you gain?
– An over…Read More
Can you see the road ahead? Learn how to limit your losses at the ICM’s Managing Risk & Compliance in Credit & Collections Masterclass being held at Hays Recruitment in…Read More
ICM recognises the importance of Continuing Professional Development (CPD) for credit professionals, and we now offer a programme to help you record progress and keep on track to your ultimate career goal. Find o…Read More
Press Release – 22 July 2014
Demand for the newly-launched ICM Level 2 Award in Taking Control of Goods (TCG) has reached record highs, reinforcing the Institute of Credi…Read More
The ICM British Credit Awards are the recognised standard in the credit and collections industry. This year’s awards will be held on 11 February 2015…Read More
There are places available on our open training courses in July and August. The courses are suitable for all levels from a basic introduction to specialist skills and are designed to meet the needs of those worki…Read More
In this month’s Legal Matters we will deal with one of the most common enquiries that we have received on the ICM Legal Helpline: How do I sue a customer abroad?
ICM members based in England and Wales of…Read More
Demand for the newly launched ICM Level 2 Award in Taking Control of Goods (TCG) has been extremely high, reinforcing ICM as ‘the recognised standard’.
ICM’s Director of …Read More
The Institute of Credit Management Awarding Body has vacancies for moderators for units in the ICM Level 3 and Level 5 Diplomas in Credit Management. We are also seeking an Examination Centre Invigilator in the M…Read More
There are places available on our open training courses in July. The courses are suitable for all levels from a basic introduction to specialist skills and are designed to meet the ne…Read More
There are only a few places still available for ICM members at the free Managing Change in Credit & Collections Masterclass being held at Hays offices, Cheapside,…Read More
The ICM delivers a wide portfolio of training courses at a variety of UK locations covering all aspects of credit and collections. The courses are suitable for all levels from a basic…Read More
There are just a few places left on our Managing Change in Credit and Collections Masterclass at Hays offices in London on Friday 4 July 2014.
…Read More
Press Release – 17 June 2014
Sidetrade has published its third edition of Working Capital Overview, covering Europe’s commercial credit market. How do your …Read More
You are invited to ICM’s Managing Change in Credit & Collections Masterclass being held in London on Friday 4 July 2014.
Learn first hand how others have overcome th…Read More
There are still places available on our one day training event, Debt Recovery through the Courts, which is being held on Wednesday 18 June 2014 in London. …Read More
Education, Education, Education!
Book now for the ICM’s unmissable annual Education Conference being held in Birmingham on Thursday 19 June.
This is the last chance to reserve…Read More
Education, Education, Education! Book now for the ICM’s unmissable, annual Education Conference being held in Birmingham on 19 June. There is still time to reserve your place to discover the …Read More
Experian are looking forward to welcoming you to their series of 2014 Credit Excellence Workshops.
The agenda for the next Workshop on 11 June at the Hilton Coventry Hotel will provide you with the opportu…Read More
Press Release – May 2014
Insolvencies in Central & Eastern Europe 2013
Companies in the CEE region faced a challenging year in 2013: The already weak economic situat…Read More
When I woke up at 6am on the Old Kent Road, I could not possibly have envisaged how the day would play out. The nervousness and excitement were apparent …Read More
After 10 years of frenetic growth, the BRICS are slowing down sharply. For 2014 Coface forecasts growth of, on average, 3.2 points lower than the average growth these countrie…Read More
7 April 2014
We have previously outlined the intention of the Institute to petition for a Royal Charter.
We are making good progress and are now able to share the draft Charter and By-laws ahead of …Read More
31 March 2014
As part of the ICM’s e-commerce strategy we are delighted to announce that ICM study texts can now be purchased on Amazon.co.uk.
Peter Collinson, ICM Business Development and Marketi…Read More
Press Release – 19 March 2014
OnGuard, the credit management software specialist, has agreed a new Corporate Partnership agreement with the I…Read More
Press release – 18 March 2014
Coface’s survey of corporate credit risk management in China carried out in the fourth quarter of 2013, revealed that…Read More
4 March 2014
As part of our ongoing website development we are delighted to launch a fully revised FAQ section.
Peter Collinson, ICM’s Director of Business Development and Marketing comments: “S…Read More
3 March 2014
From April 2014, the government will now pay five benefits directly to claimants’ bank accounts on a monthly basis rather than direc…Read More
We close the year in our series of economic publications with our third Panorama sector.
You will find in it our usual barometer, which assesses the risks to which companies in…Read More
Press Release – 17 January 2014
The ICM has announced a new Corporate Legal Partner, Freeth Cartwright LLP, which is one of the UK’s leading re…Read More
Whatever your plans this Christmas, we hope you stay safe, and enjoy the break and celebrations with your loved ones, friends and families.
Please note that ICM HQ will close at lunchtime on Christmas Eve …Read More
Press Release – 9 December 2013
ICM responds to news of BIS consultation ‘Building a responsible payment culture’
A leading business organisation ha…Read More
2 white papers from Sungard on ‘Turning profitability into profit’ and ‘Market insights – Improving the performance of your shared service centre’. Coface white paper on global secto…Read More
This panorama contains a study of the Italian economy, which analyses and interrogates both macro- and microeconomic issues. Italy’s growth appears very vulnerable (steep contraction in 2012 with the country se…Read More
Press Release – 12 September 2013
With the profile of credit managers on the rise, and the opportunities for a career in credit management now s…Read More
Press Release – 9 September 2013
Leading debt collection and enforcement specialist Burlington Group is the latest corporate sponsor to engage with the Institute of Credit Management (ICM). The partn…Read More
Ranked seventh in the world (and the second largest emerging economy) by GDP size, Brazil is the archetypal emerging country. It brilliantly passed the test of the major 2009 crisis, demonstrating the strength of…Read More
Press Release – 7 August 2013
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly tip for small businesses to better…Read More
1 August 2013
I was delighted to be asked to be a guest blogger by Philip some months ago, and was wondering what I could write.
How the late payment act is working? Perhaps some interesting stories…Read More
ICM challenges managers to offer an ice cream prize to all who complete a 3-credit assignment over the summer and submit by 7 October. In return you will raise confidence, skills and qualification level. Assi…Read More
Press Release – 16 July 2013
Philip King – Chief Executive of the Institute of Credit Management (ICM) – has welcomed the Discussion Paper: Transparency and Trust from the Depart…Read More
5 July 2013
Philip King, Chief Executive of the Institute of Credit Management (ICM), has welcomed the Insolvency Service (IS) plans to ensure that future complaints will be managed through a common Compla…Read More
4 July 2013 – The latest round of the ICM Credit Managers’ Index has opened with views from credit managers being sought to help compile the most comprehensive study of teh credit industry and how bus…Read More
Press Release – 14 May 2013
The Institute of Credit Management (ICM) has won a prestigious industry award for encouraging better payment behaviour and raising the profile of professional credit manag…Read More
Press Release – 14 June 2013
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small bus…Read More
Press Release – 8 May 2013
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small busin…Read More
Press Release – 3 May 2013
Figures from the Insolvency Service that show a fall in both company and individual failure are no cause for early celebration, says the Institute of Credit Management, nor…Read More
Press release – 26 March 2013
MBNA and the Institute of Credit Management (ICM) have signed a ground-breaking new partnership aimed at up-skilling hundreds of employees working in the UK credit card …Read More
Press Release – 22 March 2013
The ICM has been recognised in a national Public Relations Award Programme for raising the profile of the credit management profession and highlighting the ongoing…Read More
Press Release – 21 March 2013
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small bu…Read More
Press Release – 4 March 2013
The Institute of Credit Management (ICM) has published new figures regarding the continued success of its two cashflow initiatives devised and implemented for the Departm…Read More
Press Release – 26 February 2013
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small…Read More
Press Release – 7 February 2013
The winners of the Institute of Credit Management’s British Credit Awards 2013 were recognised at a glittering gala dinner at London’s Hilton P…Read More
Press Release – 25 January 2013
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small …Read More
Press Release – 10 January 2013
Businesses should consider alternative funding mechanisms
James Caan, the serial entrepreneur, is urging smaller businesses to take more responsibility for thei…Read More
1 December 2012
Credit insurer and trade risk expert Coface has become a Corporate Partner of the Institute of Credit Management (ICM).
Philip King, Chief Executive of the ICM, beli…Read More
22 November 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better …Read More
9 November 2012
The Institute of Credit Management (ICM) has welcomed the warning from Business Minister Michael Fallon that he will publicly name and shame big businesses who fail to sign up to the Govern…Read More
1 November 2012
Rimilia Limited, the supplier of the industry award-winning Alloc8 cash allocation software suite, has become the first company to join the Institute of Credit Management’s recently relau…Read More
25 October 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better m…Read More
2 October 2012
The Institute of Credit Management (ICM) has announced details of its new ICM British Credit Awards, fulfilling its promise to return with a bigger and better awards programme that better re…Read More
18 September 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly ‘tip’ for small businesses to better…Read More
The Government’s latest plan to align mandatory audit thresholds with accounting thresholds and thereby remove the reporting ‘burden’ for small businesses could spectacularly backfire, according…Read More
22 August 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage…Read More
14 August 2012
The Institute of Credit Management (ICM) has been shortlisted in the Not-For-Profit category of the 2012 Midlands Chartered Institute of Public Relations (CIPR) PRide Awards for its outstand…Read More
Press Release – 27 July 2012
The Insolvency Service has called upon the expertise of the Institute of Credit Management (ICM) and its Chief Executive Philip King to spearhead a review of insolvency l…Read More
16 July 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage t…Read More
21 June 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage t…Read More
28 May 2012
Philip King, Chief Executive of the Institute of Credit Management, has been appointed to the board of Start Up Loans – a new Government vision to provide young and emerging talent with a…Read More
21 May 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage th…Read More
10 May 2012
The Institute of Credit Management (ICM) has expressed concerns over the Government’s consultation on Bailiff reform, and questioned whether the reforms being proposed are based on a fals…Read More
25 April 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage …Read More
16 April 2012
SMEs continue to show a marked appetite for improving their cashflow and are actively seeking out the expert advice and resources that will help them to do so, according to a leading business…Read More
27 March 2012
The Quarterly Credit Managers’ Index (CMI – Q4 2011) has fallen below the 50-point threshold for the first time – a figure that not only confirms the ongoing pessimism among…Read More
26 March 2012
The Institute of Credit Management (ICM) has partnered with service provider ComparetheDCA.com to launch an online platform that allows businesses to compare debt collection agencies (DCAs), …Read More
20 March 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better manage …Read More
8 March 2012
Philip King, Chief Executive of the Institute of Credit Management, has welcomed the announcement from Business Minister Mark Prisk calling for a change in the culture of late payments.
…Read More
16 March 2012
Philip King, Chief Executive of the Institute of Credit Management (ICM), has welcomed the publication of the Breedon Report and in particular the main recommendation to reinforce prompt paym…Read More
21 February 2012
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesses to better mana…Read More
20 February 2012
Philip King, Chief Executive of ICM will be speaking at the ICTF (Association of International Credit and Trade Finance Professionals) Symposium which is to be held in Paris on 22 – …Read More
10 February 2012
The Institute of Credit Management (ICM) has delivered a critical response to the Insolvency Service Consultation Paper on reforming the bankruptcy and compulsory winding up application pr…Read More
27 January 2012
“Two years to go nowhere,” is how Philip King, Chief Executive of the Institute of Credit Management, has greeted today’s announcement from the Government that it will not…Read More
27 January 2012
The Institute of Credit Management (ICM) has completed a strategic review of recruitment services provided by the ICM to its members, as part of a much wider restructure of the ICM’s …Read More
10 January 2012
The Institute of Credit Management (ICM) is pleased to announce the renewal of its successful corporate partnership with solicitors Brethertons for 2012.
The renewed partnership will…Read More
21 December 2011
The Institute of Credit Management (ICM) has given a cautious welcome to the letter from Ed Davey (Minister for Employment Relations, Consumers and Postal Affairs) in response to consultat…Read More
14 December 2011
Philip King, Chief Executive of the Institute of Credit Management, spoke to BBC Radio 5 Live’s Wake Up To Money programme and is also mentioned on the BBC Business News website. To …Read More
13 December 2011
The Institute of Credit Management (ICM) has thrown its weight behind an initiative from the Forum of Private Business to tackle the issue of late payment.…Read More
15 November 2011
A new guide that provides essential advice for SMEs investing in vital but expensive business equipment has been published by the Institute of Credit Managemen…Read More
11 November 2011
Businesses are finding it harder to collect their cash.
Statistics from the latest Credit Managers’ Index (CMI – Q2 2011) have revea…Read More
7 November 2011
Philip King, Chief Executive of the Institute of Credit Management (ICM), has been appointed a Lay Member of the Joint Insolvency Committee (JIC).
…Read More
1 September 2011
The Olympics is failing to ignite the interest of credit managers, despite the heavy emphasis on the new business opportunities that it presents.
…Read More
26 August 2011
The Government’s Discussion Paper on simpler reporting for the smallest businesses appears once again to have missed the fundamental point: businesses rely…Read More
23 August 2011
The Institute of Credit Management (ICM) has welcomed news that the Government is to delay the introduction of new rules to crack down on ‘phoenix’ c…Read More
19 August 2011
The Institute of Credit Management (ICM) has launched a petition with Graydon UK, the commercial credit referencing agency, to prompt a Government rethink on pl…Read More
25 July 2011
While businesses are struggling to make any headway in the current wave of tough economic conditions, those businesses employing qualified credit professionals are…Read More
6 July 2011
The Institute of Credit Management (ICM) has welcomed proposals to shake up the process of solving disputes in the County Courts but highlighted specific concerns o…Read More
28 June 2011
Philip King, Chief Executive of the Institute of Credit Management (ICM), met recently with senior policy advisers at 10 Downing Street to discuss future initiativ…Read More
28 June 2011
Credit Management, the monthly journal of the Institute of Credit Management (ICM), has been shortlisted for two prestigious magazine publishing awards for …Read More
13 June 2011
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their mon…Read More
24 May 2011
Unemployment may be a concern for most in the current struggling economy but not if you work in credit management, according to new research.
…Read More
23 May 2011
Businesses are failing to make use of publicly available data that could protect their business from poor payers, according to new figures from the Institute of Credit Management (ICM).
…Read More
10 May 2011
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small businesse…Read More
3 May 2011
The Institute of Credit Management (ICM) is calling for a radical change to the current regulatory framework for Insolvency Practitioner…Read More
14 April 2011
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for…Read More
4 April 2011
The Institute of Credit Management’s (ICM) new website has gone live with a new brand identity and strapline – delivering cash for business.
The site, d…Read More
4 April 2011
If you haven’t already signed up to participate in the ICM UK Credit Managers’ Index it has now been launched and you can contribute to the third surve…Read More
1 April 2011
The Institute of Credit Management’s (ICM) new website has gone live with a new brand identity and strapline – delivering cash for business.
…Read More
29 March 2011
The Government’s Enterprise Champions Programme is a positive initiative that will ultimately create the entrepreneurs of tomorrow, according to a leading busin…Read More
28 March 2011
Karen Kelsey of npower business has been named as the Credit Professional of the Year, at the icm11 awards organised by the Institute of Credit Management (ICM). The award is seen as…Read More
24 March 2011
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have published their monthly ‘tip’ for small busines…Read More
7 March 2011
A leading business organisation has slammed the latest news from the Government that hopes to save small businesses around £40 millio…Read More
24 February 2011
The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Mark Prisk have teamed up to provid…Read More
17 February 2011
Small businesses are missing out on credit from suppliers through ignorance of what will improve their credit rating, according to…Read More
11 February 2011
With the Government driven Apprenticeship Week in full flow, the Institute of Credit Management (ICM) has given full backing to the initiative by announcing pl…Read More
10 February 2011
Britain’s banks should not be forced to lend and small businesses are pointing the finger in the wrong direction for their failure, according to the leader o…Read More
10 February 2011
The Institute of Credit Management has voiced its support for The Insolvency Service’s consultation in response to proposed changes to the corporate insolven…Read More
9 February 2011
Stephen Baister, a solicitor and the Chief Bankruptcy Registrar since 2004, has been confirmed as the new President of the Institute of Credit Management (ICM) …Read More
9 February 2011
Writer, broadcaster and former MP, Gyles Brandreth, has been chosen to host the icm11 Awards, the most prestigious accolades in the credit profession.
…Read More
31 January 2011
Chief Executive of The Institute of Credit Management (ICM) has added his support to news of the new All-Party Parliamentary Group on Financial Education for Young People, set up by Justin …Read More
28 January 2011
Philip King, Chief Executive of the Institute of Credit Management (ICM) has joined the Shrieval Council of DebtCred, the financial literacy project for seconda…Read More
27 January 2011
The results of a new online tool launched by the Institute of Credit Management (ICM) to give small businesses an early warning of …Read More
15 December 2010
Institute of Credit Management (ICM) Chief Executive, Philip King, is to join the working group of the Small Business Economic Forum (SBEF), a Government initi…Read More
21 October 2010
The latest and penultimate stop this year for the Institute Credit Management’s (ICM) regional roadshow hit Bristol in October, and was deemed the most succes…Read More
5 October 2010
The penultimate stop on the Institute of Credit Management’s (ICM) regional roadshow tour of 2010 is in the grand surroundings of Ashton Court Mansion near Bri…Read More
30 September 2010
Nominations for the icm11 awards, the most prestigious accolades in the credit profession, are now open.
The awards, organised and hosted by the Instit…Read More
23 September 2010
The Institute of Credit Management (ICM) Recruitment arm is celebrating 30 years as a leading supplier of credit personnel throughout the UK. During this time…Read More
6 September 2010
The Institute of Credit Management (ICM) has recently launched Cr£ditWho?, a fully searchable directory of product and service providers, aimed at giving cred…Read More
19 August 2010
Leading institutes team up to offer specialist credit courses to clients
Manama, Bahrain 08 August, 2010: The BFX Training Institute (BFX-TI), an intern…Read More
8 August 2010
Figures from Bacs Payment Schemes Limited (Bacs), the organisation behind Direct Debit and Bacs Direct Credit, show that outstanding invoices owed to Britain̵…Read More
2 August 2010
Experts from the world of credit management will be on hand to give best advice to local businesses on how to manage their cashflow when the Institute of Credit M…Read More
15 April 2010
Bacs Payment Schemes Limited (Bacs), the organisation behind Direct Debit and Bacs Direct Credit, has announced a working partnership with the Institute of Credit…Read More
1 April 2010
The role of the Small Business Credit Adjudicator (SBCA) that was announced in the budget, has been called into question by the CEO of the ICM, Philip King.
…Read More
24 March 2010
In its fourth successful year, the icm10 awards ceremony was held at The Royal Courts of Justice, commonly called the Law Courts, on the Strand, London on …Read More
22 March 2010
Meera Syal, British-born actress, writer and comedian, will present the awards at this year’s icm10 Gala Awards dinner that takes place at the Royal Courts of J…Read More
5 February 2010
Government proposals to reduce bankruptcy to an online ‘box ticking’ exercise have been roundly condemned by the organisation whose Members are most likely …Read More
25 January 2010
The Institute of Credit Management (ICM) has announced the shortlist for the prestigious icm10 Awards, which reward the highest levels of professionalism across…Read More
2 December 2009
The ‘technical competence’ of small businesses to make informed decisions on credit has been called into doubt by an industry Think Tank led by the Institut…Read More
25 November 2009
The Institute of Credit Management (ICM) has praised the actions of the Ministry of Justice in retreating from planned changes to the Civil Law Reform Bill* th…Read More
29 June 2009
Philip King has been appointed Chief Executive of the Institute of Credit Management (ICM) as part of a move to streamline the management structure of the organisa…Read More
15 June 2009
The Institute of Credit Management (ICM) has announced that instead of its 2010 credit management conference and exhibition, it is planning a series of regional ev…Read More
11 June 2009
The Institute of Credit Management (ICM) is urging Sir Alan Sugar to join its campaign in improving the payment culture within big businesses and their treatment o…Read More
14 May 2009
The Institute of Credit Management (ICM) has welcomed the pledge from big businesses to live up to their word to pay on time and sign t…Read More
18 March 2009
Following on from the success of its Managing Cashflow guides and Prompt Payment Code, the Institute of Credit Management (ICM) has published a booklet with 70 ti…Read More
26 February 2009
Hays has signed a strategic partnership with the Institute of Credit Management (ICM) to provide ICM members with an enhanced dedicated recruitment service.…Read More
26 February 2009
A new initiative to promote the benefits of prompt payment has been launched by the Institute of Credit Management (ICM), to coincide with the first official f…Read More
25 February 2009
Brian Morgan of Veolia Environmental Services UK Ltd was named Credit Professional of The Year at the prestigious icm09 Awards. He fended off stiff competition…Read More
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