Founder member of FECMA

The recognised standard

Xoserve reignites CICMQ accreditation

“CICMQ gives confidence to our customers and assures them that the business has the expertise and has continued to develop our processes and people to be recognised as a reputable company dealing with credi…Read More

Royal Mail gets CICMQ stamp of approval

“The support of our team members was overwhelming; they wanted to succeed as much as anyone. So, the biggest lesson learned was the value of our people,” Glenys Hayward, Head of Group Receivables said when re…Read More

Check out today's free webinar!

The Chartered Institute of Credit Management is the official supporter for this month’s Credit Week, and will be delivering a range of supporting activities and resources throughout the event. Our …Read More

Check out today's free webinar!

The Chartered Institute of Credit Management is the official supporter for this month’s Credit Week, and will be delivering a range of supporting activities and resources throughout the event. Our fr…Read More

Amey lays CICMQ foundations

AMEY is one of the largest and most diverse companies working for the public and regulated sectors in the UK, and has recently achieved CICMQ re-accreditation. The head office is in Oxford where the credit manage…Read More

Credit Summit celebrates its 10th year

CICM is thrilled to celebrate the 10th edition of Credit Strategy’s Credit Summit. To mark this most special occasion Credit Strategy have an extraordinary line-up of speakers (over 35 confirmed) who will be sh…Read More

Aimia joins the four-time CICMQ ranks

The coveted ranks of four-time CICMQ accredited business has been extended with the re-accreditation of Aimia Foods. Aimia’s credit function was described in the Assessor’s report as being ‘very…Read More

Manchester explosion

Our thoughts go out to everyone in the City of Manchester following last night’s explosion at the Manchester Arena, and particularly to concertgoers and families of those who have been directly affected thr…Read More

Hays achieves CICMQ success

Hays, the recruiting expert, has achieved CICMQ success with the Assessor praising the team’s ‘buzz and enthusiasm’ as ‘infectious’. The recruiter’s UK business has a cr…Read More

First Apprentice classes start

The first CICM apprentices have been signed on to the Level 2 apprenticeship in Credit control & collections with FWD Training. They will join weekly virtual classes which CICM teachers will deliver from Nove…Read More

TalkTalk reaches CICMQ milestone

TalkTalk Business has reached a two-time CICMQ milestone following year-on-year performance improvement, according to its Head of Credit and Risk, Sharon Dunlop. “Accreditation is viewed highly within the busin…Read More

Graduates gain Government funding support

CICM was delighted to receive news that contrary to current arrangements, government will fully fund individuals from May 2017 on the same or lower level apprenticeships if the programme provides substantially ne…Read More

CICM Law Conference 2016 - Book now!

The Essential Legal Update You are invited to this year’s CICM Law Conference, chaired and hosted by Corporate Legal Partner DWF LLP in London’s iconic Walkie Talkie building on Wednesday…Read More

Take the CICM 30 day challenge

If you work in credit application processing, credit risk assessment, cash collections or debt recovery, tell us what you do by completing a short assignment. The assignments take approximately 30 days to complet…Read More

SIG reaches CICMQ milestone

Distributor of specialist building products throughout Europe, SIG plc, is the latest publically listed company to reach the three-time CICMQ milestone. Since it began the process in 2010, it has launched …Read More

Access to exam results

We have received a few isolated calls from people being unable to access their exam results and are currently investigating the cause of the problem. If you are unable to access your results, please close down an…Read More

CICM responds...

Following the recent government consultation on ways to improve the corporate insolvency framework, the Institute has issued its …Read More

Thinking about studying? Act now

Thinking about studying? – act now to request information and secure funding. Evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in September 20…Read More

Gain credit while the sun shines

Don’t forget you can work on a unit over the summer and take an online exam or submit an assignment in October to increase your credits. You can start studying now by supported or unsupported home study. See CI…Read More

Register for a CICM training day

Register for a CICM training day or webinar and gain CPD hours. You also have the opportunity to complete an assignment which leads to a CICM award. Credits go towards a CICM Level 2 or Level 3 Certificate (≥19…Read More

Thinking about studying?

Thinking about studying? – act now to request information and secure funding. Evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in Septembe…Read More

Recent changes in the legal process

April of this year saw the publication of the latest edition of the Civil Procedure Rules incorporating the most recent amendments. FROM 6 April 2016 all applications for charging orders or attachment of e…Read More

Network through your local CICM branch

CICM branches organise a range of activities including topical speakers, educational events and fun social events. They are a valuable resource for credit professionals and a focus for knowledge sharing and netwo…Read More

CICM Virtual Summer School is back

Places are filling up fast so if you would like to complete a unit for the October assessments – please book now to avoid disappointment. The Virtual Classroom gives the opportunity to study over the web fo…Read More

CICM Virtual Summer School is back

Join the virtual summer school and complete a unit in October. The Virtual Classroom gives the opportunity to study over the web for the Level 3 Diploma in Credit Management examined units and Level 5 Diploma in …Read More

CICM classes start soon

Classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start soon, working towards the June 2016 assessments. Click here…Read More

CICM featured in The Mail on Sunday

Following the recent 60 second straw poll on the seasonal impact of Christmas on fraud levels and trends, The Mail on Sunday published details of its findings on 19 December. Fraud is a key risk and avoid…Read More

60 second straw poll on fraud

The Institute is investigating the frequency and scale of fraud from invalid direct debit clawbacks, and the seasonal impact of Christmas on fraud levels and trends. Please take 60 seconds to answer just six ques…Read More

Why 7,000 is an excellent number!

We are delighted that the professional credit management LinkedIn Group of choice is the CICM Credit Community. We are delighted that we have achieved 7,000 group members. Please click …Read More

CICM Level 5 Diploma success

CICM has received an excellent response to new-styled assignments for the Level 5 Diploma in Credit Management. In June, over 80% of candidates passed Process Improvement and Strategic Planning units. The Diploma…Read More

Avnet aim for Centre of Excellence

AVNET Inc (NYSE: AVT), a leading global technology solutions distributor, flew through its UK CICMQ re-accreditation, passing with no recommendations and the assessor remarking in her report that the company is c…Read More

Thinking about studying?

Act now to find out information and get funding, as evening and virtual classes for CICM Level 3 Diploma examined units and Level 5 Diploma units start in January 2016, working towards the June 2016 assessments. …Read More

Take the CICM 30 Day Challenge

Complete a short assignment and start on your way to a CICM qualification. If you work in credit application processing, credit risk assessment, cash collections or debt recovery, tell us what you do by completin…Read More

CICM vacancy for a marking examiner

CICM has a vacancy for an examiner to mark assignments for CICM qualifications in Money and Debt Advice. This is an interesting opportunity to build assessment experience with an accredited award…Read More

Trailblazer Apprenticeship update

The Level 2 Apprenticeship employer group and learning providers met this month at the CICM Centre of Excellence, Veolia Environmental Services in Cannock to consider the assessment strategy for the Level 2 Stand…Read More

Royal Mail joins the CICMQ ranks

Having gone through a public flotation and with its credit team experiencing rapid change, Royal Mail Group has joined the CICMQ ranks with first-time accreditation being described as ‘one of the real succe…Read More

Trailblazer Apprenticeship update

Chairs of the Advanced Apprenticeship Employer Group Steering Committee have attended Trailblazer Apprenticeship training run by the Department for Business, Innovation and Skills (BIS) and initial planning inv…Read More

Aimia Foods' continued CICMQ success

The continued success of Aimia Foods’ credit team has been re-acknowledged through their successful application for third-time CICMQ accreditation – ensuring they join an elite group of companies with…Read More

CICMQ success for Canopius

The 27-strong UK credit management team at Canopius Managing Agents, a Lloyd’s of London managing agent, impressed CICMQ accreditors with its comprehensive and thorough best practice procedures. Cano…Read More

CICM straw poll

As the debate and argument about Britain’s continuing membership of the EU heats up, we are keen to learn the views of CICM members and to understand the perceived likely impact…Read More

Network through your local CICM branch

CICM branches organise a range of activities including topical speakers, educational events and fun social events. They are a valuable resource for credit professionals and a focus for knowledge sharing and netwo…Read More

Earn CICM Skills Awards

If you complete any of the below CICM one-day training courses, you have the opportunity to carry out an assignment that leads to a CICM Skills Award.  It is estimated you will need to allow about 60 hours for …Read More

Become a Graduate member of CICM

If you have just achieved the Level 3 Diploma or are thinking about finishing the Level 5 Diploma that you started previously, your future could start here. If you would like advice on getting started just contac…Read More

Share best practice for recognition

ADECCO UK & Ireland’s 75-strong credit team has become two-time CICMQ accredited, having been determined to pass with no referrals. The leading provider of HR solutions has implemented intelligen…Read More

Gain credits while the sun shines

Don’t forget you can work on a unit over the summer and take an online exam or submit an assignment in October to increase your credits. You can start studying now by supported or unsupported home study. C…Read More

The smallest team to achieve CICMQ

The one-man credit team at Pension Protection Fund (PPF), a public body that protects insolvent firm’s defined benefit pension schemes, is the smallest to achieve CICMQ – and it has now become reaccredited.…Read More

CICMQ brings team together

Having undertaken rapid growth, Omnicom Media Group, a $38 billion business comprising 14-stakeholder companies, formed a Shared Financial Services (SFSC) division to foster expansion. As such, the credit …Read More

Revision tips for June 2015 exams

If you are due to take your exam in June, there is still plenty of time to prepare well. The butterflies may already be fluttering but by making these last weeks of study constructive ones, you can allay fears an…Read More

A CICM member exclusive

All members will shortly be receiving their newly branded CICM lapel badge. It reinforces your commitment to professionalism and best practice, and promotes your status as a member of Europe’s largest professio…Read More

Work experience opportunities required

Could you help us establish credit as an aspirational career, by offering work experience to a university student? Students are currently seeking either paid or unpaid work experience and looking for 2 …Read More

Aimia Foods join three time CICMQ elite

AIMIA Foods’ successful application to become third-time CICMQ accredited ensures it joins an elite group of companies with sustained success. Sharon Adams, Credit Manager at Aimia Foods, has been a …Read More

DNA of a Credit Manager - New report

27 April 2015 Premium Partner Hays Recruitment has released a detailed report in partnership with the CICM, after surveying over 500 senior credit professionals nationwide. The report highlights ex…Read More

Credit Management Success Toolkit

Corporate Partner and Risk management leader in cloud computing, Tinubu Square has published a new marketing tool named Credit Management Success Toolkit, delivering insight and enhancing knowledge about the curr…Read More

CICM Virtual Summer School is back

Join the Virtual Summer School and complete a unit for October assessments. The Virtual Classroom gives the opportunity to study over the web for the Level 3 Diploma in Credit Management examined units and Level …Read More

CICM unveils Royal Charter

Press Release – 11 March 2015 The Lord Lieutenant of Rutland, Lawrence Howard was in attendance to formally unveil the Royal Charter granted to the Chartered Institute of…Read More

CICM holds the front page

Press Release – 23 February 2015 The Chartered Institute of Credit Management (CICM) is advertising its new Chartered status in the national press. …Read More

Take the CICM 30 day challenge

Start on your way to achieving a CICM Certificate (≤19 credits) or Level 2/3 Diploma (≥37 credits) in Credit Management and get recognition for your experience. If you work in…Read More

Training for CICM unit awards

Register for a CICM training day and have the opportunity to complete an assignment which leads to a CICM award. Credits go towards a CICM Level 2 or Level 3 Certificate (≤19 credits) or Diploma (≥37 credits)…Read More

Time to get qualified

Classes start this month working towards June Assessments for Level 3 and Level 5 Diploma in Credit Management examined units. You can study by Evening class, Virtual classroom, In-company classes and supported …Read More

ICM 2015 Subscription Freeze

The ICM Executive Board has agreed that subscription fees for 2015 will be frozen. Members will continue to have the option to make payment by direct debit in 12 monthly instalments offering the flexibilit…Read More

Start your revision for January exams

Get a head start with revision for January exams with the sample online questions for Credit Management units, Business Environment and Business Law. You can purchase a licence to access 60 questions of the same …Read More

New Centre of Excellence

Aggregate Industries are delighted to become the second organisation to gain ICM Centre of Excellence status. The company joins Veolia Environmental Services in gaining the Institute’s highest award for best pr…Read More

ICM Caption Competition Winner Announced

The winner of the caption competition who wins a £50 voucher from Amazon, is Michael Finch, Partner at Moore Stephens, for his effort: “Glen, why are you staring at my glass of orange juice?”. “Because…Read More

SAVE THE DATE

This is one hearing you can’t afford to miss!  The 2014 ICM Law Conference will be held on Thursday 27 November at the Law Society, London. Chaired by our Co…Read More

HAPP e-BIRTHDAY!!

15 July 2014 The ICM’s new website was launched exactly one year ago today, and has proved a hit in more ways than one. …Read More

ICM petition for a Royal Charter

7 April 2014 We have previously outlined the intention of the Institute to petition for a Royal Charter. We are making good progress and are now able to share the draft Charter and By-laws ahead of …Read More

New FAQ section added to ICM Website

4 March 2014 As part of our ongoing website development we are delighted to launch a fully revised FAQ section. Peter Collinson, ICM’s Director of Business Development and Marketing comments: “S…Read More

ICM and Minister's Cashflow Tip

Press Release – 7 August 2013 The Institute of Credit Management (ICM) and the Minister of State for Business and Enterprise Michael Fallon have published their monthly tip for small businesses to better…Read More

Take the ICM Summer Challenge

ICM challenges managers to offer an ice cream prize to all who complete a 3-credit assignment over the summer and submit by 7 October.  In return you will raise confidence, skills and qualification level.  Assi…Read More

The ICM wins prestigious MemCom Award

Press Release – 14 May 2013 The Institute of Credit Management (ICM) has won a prestigious industry award for encouraging better payment behaviour and raising the profile of professional credit manag…Read More

King at the door of number 10!

28 June 2011 Philip King, Chief Executive of the Institute of Credit Management (ICM), met recently with senior policy advisers at 10 Downing Street to discuss future initiativ…Read More

ICM UK Credit Managers' Index

4 April 2011 If you haven’t already signed up to participate in the ICM UK Credit Managers’ Index it has now been launched and you can contribute to the third surve…Read More

icm10 awards

22 March 2010 Meera Syal, British-born actress, writer and comedian, will present the awards at this year’s icm10 Gala Awards dinner that takes place at the Royal Courts of J…Read More

ICM appoints new Chief Executive

29 June 2009 Philip King has been appointed Chief Executive of the Institute of Credit Management (ICM) as part of a move to streamline the management structure of the organisa…Read More