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The world of credit management and cutting-edge AI innovations.

Matthew White, the General Manager of EMEA at Cforia Software, unveiled a fascinating perspective on how the COVID-19 pandemic has accelerated the adoption of AI and technology, making almost all previous research obsolete and creating a new frontier of possibilities in credit management.

Two weeks ago, on the 13th of May, OpenAI did the latest showcase with GPT-4o, the latest advancement in Artificial Intelligence. But, we can't stop thinking about the future risks this could bring the credit management and debt collections industry...

Technology and software is an essential part of business - particularly in Credit Management.

Cash is King – we all know that, so why do so many organisations still have piles of unallocated cash and multi day internal processing arrangements?

The order to cash space has seen immense growth over the last decade, with the introduction of faster and more efficient processing methods being innovated.

With all the advantages modern collections technologies bring, it might be easy to assume we can sit back and watch the cash roll in because all routine tasks have been automated. But could we overlook something by taking the human touch out of the process?