World Mental Health Day is the 10th October 2024. Let's talk about how we can help customers suffering with poor mental health and, just as importantly, ourselves when it all gets a "bit too much".
The automotive sector is one of the fastest-growing markets in the UK but faces major challenges including providing greater transparency and meeting net-zero targets.
How well can you manage credit risk? Download the completely interactive guide and challenge yourself in these scenarios. Available exclusively to members after the 1st of October 2024.
Find out how to master modern communication featuring representatives from CFH, a provider of communication solutions, discussing effective communication strategies in today's ever-changing landscape.
Created by the CICM in association with CFH, This whitepaper dives into the FCA Consumer Duty principle aims to redefine the dynamics between financial firms and their customers, compelling firms to deliver ‘good outcomes’ and emphasising the importance of clarity, suitability, and accessibility in customer communications.
If you are owed money, our Corporate Partner Menzies LLP are here to offer help and advice. Use the Creditor Claim Form to get in touch with an expert.
Hays shared their UK credit control team's impressive journey towards achieving CICMQ accreditation and winning the 2024 British Credit Awards' Innovation in Credit Award.
Download our interactive guide and test your basic fraud detection skills. Unsolved cases and real-world scenarios await. The warning signs are there, but can you identify them?
