Be an Authentic Leader

Learn how to become an authentic leader in credit and collections with this specialist training.

What does it take to be a true leader? And how can you develop genuine leadership skills? In this session you will be guided to discover your unique core values and natural leadership strengths. More than that, you will be given the skills you need to convert those into practical ways to communicate your leadership and support your team.

Whether you are leading through a time of uncertainty or handling those day-to-day leadership moments, this training session will help you get it right.

 

What will you gain?

· Clearer goals that cascade through the team and drive performance

· Greater confidence in your leadership decisions, which reduces referral rates

· Stronger team culture in a safe environment, reducing attrition rates

· Reduced risk of burnout.

 

Who is it for?

It will benefit anyone in a managerial or leadership role, or who aspires to be. It is particularly useful for leaders handling new teams or challenging environments.

 

What will it cover?

· What “authentic leadership” really means

· Core values and leadership strengths

· Practical ways to lead with transparency, integrity, and consistency

· Communicating your leadership style and expectations

· Building trust and psychological safety

· Staying grounded, self-aware, and aligned with your values

· Leading in times of uncertainty.

 

This training session is aligned to the following CICM Professional Standards:

BS 1 Strategy and Policy

BS 5 Innovation and Change

PS 1 Communication and Relationship-Building

PS 2 Problem-solving and Decision-making

PS 3 Support and Influencing

PS 4 Passion for Learning and Drive for Results

PS 5 Team-working and Leadership

B1 Enquiring; B2 Future-focused; B5 Ethical.

 

Delivery: Online or in person.

Julia Montague

Julia Montague

NLP Training Consultant and Coach