Give and Receive Feedback – Workshop Programme
If you want positive working relationships, it’s important to deliver and respond to feedback correctly. Because anyone who’s ever received vague, delayed or poor feedback knows how much it damages trust and erodes performance.
With practical frameworks and opportunity to practise your new skills, the workshop will help you approach real conversations and produce real results. Join this training and develop the skills and confidence to give and receive feedback in a credible way.
What will you gain?
- A useable feedback framework
- Confidence under pressure
- Honest, trusting relationships.
Who is it for?
Suitable for everyone who gives and receives feedback in their role. This includes managers, team members and customer-facing operational staff.
What will it cover?
- Core principles of effective feedback
- Why feedback goes wrong
- Practical framework for clear, specific, and actionable feedback
- How to handle defensiveness and keep relationships strong
- Approaching and delivering difficult messages.
