Legal Recoveries

One of the most popular training courses for debt collectors surrounding the legal recoveries process. Recovery through the courts does not need to be a daunting process. Join us for this training session!

Debt recovery through the courts does not have to be a daunting prospect. In this highly informative training, an experienced legal professional will guide you through what you need to do to navigate the court system and its rules. With strong emphasis on real life situations in the context of a creditor, you will be able to immediately apply what you learn and maximise your opportunities for recovery.

What will you gain?

  • Working knowledge of the court system, resulting in stronger cases for action
  • Confidence to take court action when it is appropriate
  • Appropriate enforcement selection, increasing potential for recovery
  • Sufficient compliance (e.g., with respite and vulnerability requirements).


Who is it for?

It will benefit anyone who refers or processes cases for court action. It is also useful to
those considering extending their recovery action to incorporate court action.


What will it cover?

  • Pre – action Considerations and Protocols for Debt Recovery
  • Identifying your customer
  • Interest options/Late Payment Compensation
  • County Court Claim Form and Judgment Order
  • Enforcement options
  • Insolvency processes
  • Breathing Space/Debt Respite Scheme
  • Affordability checks
  • Defended Claims
  • Interim applications


This training session is aligned to the following CICM Professional Standards:

  • BS 2 Business and Regulatory Acumen
  • BS 3 Know your customer
  • BS 4 Financial and data interpretation
  • PS 2 Problem-solving and decision-making
  • PS 3 Support and Influencing
  • B3 Resolute
  • B4 Resilient
  • B5 Ethical.