Recover More. Recover Better - Third Party Action

Avoid inaccurate information about export payments and contracting, by choosing this training session for professionally delivered, up to date information that aligns with international best practice

Recover More. Recover Better – Third Party Action


When internal collection efforts run out of road, what happens next can make or break your recovery rate. Learn when and how to escalate overdue accounts to third parties, from debt collection agencies to solicitors and the courts. Understand the options available, their costs and likely outcomes, so you can choose the right route for each debt. Go one step further and build a clear escalation process that protects your cash flow and your customer relationships.

What will you gain?

  • Confidence in knowing when to escalate a debt
  • A clearer understanding of third-party recovery options
  • The ability to weigh cost against likely return
  • A more consistent and defensible escalation process.

Who is it for?
Useful to anyone involved in collections or responsible for overdue debt, from credit controllers to credit managers overseeing recovery strategy.

What will it cover?

  • Recognising the point at which to escalate
  • Debt collection agencies and how to choose and manage them
  • Legal routes to recovery, including court action
  • Cost, timescales and likely outcomes of each option
  • Preparing accounts and documentation for handover.