Online Courses in Credit Management and Debt Collections

Whether you're a seasoned credit or debt professional or someone looking to break into this field, the Chartered Institute of Credit Management (CICM) offers comprehensive online courses that can help you build the skills needed to succeed.

Taking charge of your professional development by ensuring your skills and knowledge are relevant and up to date is a key requirement for career success. Doing so is made much easier through CICM’s online credit and debt collection training courses and qualifications.

You're likely reading this blog because you're invested in your learning and professional development. For that, you are already standing out in your industry.

If you're interested in specific courses that will advance your career, read our other blog about these units for credit and collection professionals that will advance your career.

Without much further introduction, we'll be taking a look into CICM's online courses: Virtual Workshops and Virtual Classes, designed to provide accessible and effective training in credit management and debt collections.

What's the difference between Virtual Classes and Virtual Workshops?

Virtual Classes and Virtual Workshops are two similarly named online course options by the Chartered Institute of Credit Management, but both are very different.

In a Virtual Class, you would be working towards earning one of our globally recognised and regulated Qualifications. Whereas, Virtual Workshops are one-off online course sessions from our CICM Training selection that help you to maximise on your skills and enhance efficiency.

Virtual Workshops: Flexible Training Solutions

Virtual Workshops, offered by CICM provide an excellent platform for individuals and teams to develop essential knowledge and skills from the comfort of their own desks. Here's what makes them a valuable option:

Gold-Standard Trainers: The CICM's Virtual Workshops are led by expert trainers who are qualified in credit management and debt collections and have a wealth of industry experience.
Flexibility: Our Virtual Workshops allow you to participate from your laptop, freeing up your time and enabling you to easily integrate your professional development into a working day.
Interactive Learning: Virtual Workshops are designed to be highly interactive, ensuring that participants can engage with each other, the material and the instructor. This dynamic approach enhances the learning experience.
Customised Solutions: Whether you're looking to develop your own skills or improve team performance, Virtual Workshops can be customised to meet your specific needs and goals.

Training is essential for developing a high-performing team and is an effective retention strategy which boosts job satisfaction. These online sessions are run frequently and can be booked via the CICM Training page.

Virtual Classes: The Path to a Qualification

For those credit management and debt collections professionals aiming to achieve a CICM Qualification, our Virtual Classes are the most effective and popular study method. Here's why they are so highly regarded:

High Pass Rate: Virtual Classes are highly effective in equipping individuals for CICM qualifications. The structured and comprehensive approach, along with expert guidance, results in a high percentage of participants passing their exams, proven in our 2023 CICM Wrapped Campaign.
Structured Curriculum: These classes follow a well-organised curriculum that covers all aspects of credit management and debt collection. This structured approach ensures that participants gain a comprehensive understanding of the subject matter.
Peer Interaction: Participants in Virtual Classes have the opportunity to interact with their peers, fostering a collaborative learning environment. This peer engagement can be highly valuable, as it allows for the exchange of ideas and experiences.
Supportive Resources: Virtual Class participants have access to a wealth of resources, including study and guidance materials, practice exams and examiner feedback reports, and support from experienced instructors. This support network is invaluable in helping individuals achieve their qualifications.

Virtual Classes are run during set times of the year, but you can join the waiting list and enrol right now.

Working flexibly for Credit Managers

Both Virtual Workshops and Virtual Classes offered by the CICM are designed to be flexible and accommodate the busy schedules of credit and debt professionals. Whether you're looking to acquire new skills or work toward a qualification, these online options provide a convenient and accessible way to achieve your goals.

Our online courses offer a valuable opportunity to enhance your knowledge and skills in credit management and debt collection. Whether you prefer the interactive nature of Virtual Workshops to meet your training needs or the structured approach of Virtual Classes to help you become qualified, both options are designed to be flexible and highly effective. With a high pass rate in Virtual Classes, and tangible return on investment in training, you can be confident in your ability to achieve your qualifications, boost your skills and further your career in this critical field.

Authors

Jules Eames FCICM(Grad); PGCE

Resource and Content Manager , Chartered Institute of Credit Management

Jules Eames FCICM (grad); PGCE, is a qualified teacher, trainer and credit manager with experience in credit and debt specialisms across the O2C spectrum and ancillary businesses, in consumer, B2B and export markets.

With over 20 years in active Credit Management and a pivotal role in the development and delivery of teaching and training within CICM, Jules is passionate about helping credit professionals be the best they can be.

Her enthusiastic, interactive training sessions offer practical, workable and realistic approaches to relevant subjects, imparting the knowledge and skills needed to drive positive results and greater confidence.