Charging statutory late payment interest and compensation – practical tips for success

This practical webinar will explore how organisations can confidently apply statutory late payment interest and compensation and overcome the common challenges that prevent businesses from enforcing their rights.

Hosted by CICM Corporate Partner Top Service, this session will combine real-world experience with expert insight, covering both the legal framework and the practical steps needed to achieve successful outcomes. Attendees will hear directly from a Top Service client who actively pursues late payment charges, proven collection approaches from the frontline, and a legal expert will outline the key legal considerations and compliance requirements.

Designed for credit and finance professionals, this webinar will provide clear, actionable tips to help improve cashflow, strengthen credit control processes and increase confidence when charging statutory late payment interest and compensation.

Elysia Ady

Collections team, Top Service

Nicola Hannant

Credit Lead, Cemex

Philip King FCICM

Philip King FCICM

Credit Industry Expert

Emma Reilly FCICM

Emma Reilly FCICM

CEO, Top Service

Paula Swain FCICM

Head of Litigation & Recoveries, Kearns Legal Services