Founder member of FECMA

Advancing the credit profession

CICM Resource Centre

The CICM Resource Centre

The CICM resource centre supports, guides, and advises the wider credit community with frequent resources that can help with professional development in Credit Management and Collections. 


Whether you’re completely new to credit management or want to take your skills to the next level, our free guides, toolkits, blogs and tips are designed to help you enhance your knowledge, stay informed about developments and gain advice from a range of experts.


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  CICM Resources   Legalities   External Resources   Support


13 Best Practices in Credit Management Downloadable guide


13 Best Practices in Credit Management

In celebration of 13,000 followers on Linkedin, download our 13 Best Practices in Credit Management

Download here

image of a brochure with the title "Personal Development Plan"

Personal Development Plan Template

This template can help you to structure your next steps for personal development

Download here

50 Top Tips in Credit Management and Collections

Download the FREE card deck containing 50 Top Tips to help maximise your success in Credit Management and Collections.

Download here

CICM Credit Management and Collections Review 2022

We consulted CICMQ accredited companies and Corporate partners to  review their 2022 and what they anticipate for 2023.

Download here

Step Change Impact report

Step Change Impact report

Get the Step Change impact report.

Read here

Credit Management Magazine

The exclusive Credit Management Magazine holds the latest news and stories in credit management and collections, essential to helping you in your role.

Read here

CICM Blogs

Read what’s going on in the Credit Management and Collections industry. From news and insights to How-to’s and listicles, continue your professional development with CICM Blogs.

Read here

External Industry News and Press Releases

Take a look through our external industry news directory and press releases for everything you need to know within the Credit Management and Collections industry.

Read Industry News

Read Press Releases

Managing Cashflow Guides

The Managing Cashflow Guide series is produced by the Chartered Institute of Credit Management (CICM) in association with the Department for Business, Energy and Industrial Strategy (BEIS) and some advice from Lord Alan Sugar on the steps you must take when extending Credit

Take a look at the Managing Cashflow Guides

CICM Knowledge test Papers

Past knowledge test papers

Purchase past knowledge test papers to help you to prepare for your upcoming exam.


CICM Career Hub

CICM Career Hub

Looking for a job in credit management. Take a look at some resources that can help you.

CICM Career Hub