April Virtual Workshops
Become a More Confident Manager.
In Four Sessions with CICM.
Leading a team well, takes more than experience. These four sessions give you the frameworks, habits, and confidence to do it deliberately.
Trusted by leading organisations across industries
Build the leadership skills your team needs this April
Most managers learn leadership on the job. These sessions give you the frameworks to do it deliberately. Four focused workshops, each two hours, live on Zoom. Ideal for credit and collections managers at any level.
The CICM Leadership Training Programme
Four sessions, pick any three. Each one is practical, live, and directly applicable for managers who want to lead with more confidence right now.
- ✓More confidence in the leadership decisions you make every day
- ✓A team that is more motivated, engaged and willing to take ownership
- ✓Better performance and fewer people quietly disengaging or leaving
- ✓Practical tools you can use in the next team meeting, not just in theory
Or book individual sessions
Attend just the workshops most relevant to your team. Each session runs independently.
Be an Authentic Leader
How to lead in a way that feels natural and earns real trust from your team.
Manage Hybrid Teams
How to keep remote and office-based staff aligned without constant check-ins.
Delegate and Achieve
How to hand off work confidently without things going wrong.
Motivate and Engage your Teams
How to spot a disengaging team member before it becomes a retention problem.
Real results from Real professionals.
Our workshops are built around one goal: skills you can use the moment you're back at your desk. Here's what credit and finance professionals say after training with CICM.
Through the workshop on the Best Practice Approach to Collections, I've gained valuable insights into optimising collections strategies, improving customer communications, and leveraging automation to enhance cash flow. I will be able to apply these learnings to my day-to-day role.
This year, I had the privilege of deepening my knowledge in credit management by completing several training sessions with CICM. These courses were eye-opening, providing actionable strategies to optimise credit control processes.
Thank you for a lively and useful course. Loved the way you elaborated on points given and some really inspiring tips — how powerful it can be to show proactively you are on the same side as Sales. Also some things I will now go and find out more about. This was also good for me because I considered this my main area and it is nice to get a refresher and a new verve for teaching it. I wanted to let you know I thought 10/10.
A big thank you for the training. I thought it was great. As well as being really informative, the activities and interactive parts were great and really got everyone thinking.
More Training Themes
Looking for a different focus? Browse other monthly themes.