Advanced Credit Risk Management
The unit aims to build high level knowledge and skills in advanced credit risk management.
Level 5 Qualification in Credit and Collections
What will I learn?
- Advanced knowledge about Credit, Collections and the wider business environment.
- Strategic Planning
- Compliance with legal, regulatory, ethical & social requirements
- Advanced Credit Risk Management
- Process Improvement
- Strategic Communications & Leadership
- Legal Proceedings & Insolvency.
- The qualification gives both theoretical and practical skills and establishes a clear commitment to career development and progression.
What will I gain?
- If you pass four awards you will gain the Level 5 Diploma in Credit & Collections Management.
- Eligibility to Graduate Membership of the Chartered Institute of Credit Management and to the professional letters MCICM(Grad) for those who have achieved, in addition, either a CICM Level 3 Diploma or professional membership (MCICM) or fellowship (FCICM) through the membership experience assessment route.
Who is it for?
- This course is for
- Credit controllers
- Credit analysts
- Department managers or team leaders who would like to move to more senior roles
- Experienced credit managers who need to consolidate their experience with qualifications.
Can I get exemptions from units?
Yes, if you have passed qualifications with similar content at an equivalent or higher level, you may be eligible for an exemption.
Are you eligible for an exemption?
Recognition of prior learning
The CICM accredits prior learning, and learners may apply for an exemption for one or more units if they have passed a relevant subject in an equivalent qualification. This must be at the same or a higher level.
A request for exemption should be made in writing on registration with the CICM, and be supported by copies of certificates and official confirmation of the subjects or units passed. It may also be necessary to provide syllabus details so that the Institute can determine the degree of match between the qualifications being considered and its own units.
Examination exemptions will not be awarded for units where a candidate has previously sat and failed that unit in an CICM examination. Also, only the CICM can advise on eligibility for exemptions. Exemptions are not valid until the relevant fee has been paid.
For further information please contact [email protected]
How am I assessed?
To gain the Level 5 Diploma, you must pass four awards (units) assessed by written assignment
How to get started
Choose a preferred study method
Choose a preferred study method that works best for you:
See all Level 5 Units
Review the costs and packages of your chosen study method and level of Qualification.
Book your course
Once you know your chosen study method and have seen the costs of your desired package, you can begin booking your course through the preferred study method.
Why choose CICM Qualifications?
CICM Qualifications are regulated by Ofqual, Qualification Wales and, CCEA (Regulations) and available in Apprenticeships or a range of study options, as well as the Education and Skills Funding Agency (ESFA) for End Point Assessment (EPA).
As a CICM learner, you prove your commitment to upholding the highest professional standards and to raise personal performance.
Frequently asked Questions
What Level of Qualification is right for me?
How to choose your CICM Qualification level:
Level 2 CICM Qualifications
These are referred to as "Entry Level" CICM Qualifications. They are the benchmark for credit controllers, collectors and enforcement agents working in operational roles, with little or no experience in the profession.
Level 3 CICM Qualifications
These are referred to as the "Intermediate" CICM Qualifications. They are the benchmark for credit controllers and collectors working in senior operational roles.
Level 5 CICM Qualifications
These are referred to as the "Advanced" CICM Qualifications. These are the benchmark for credit and collections professionals at a managerial or strategic level.
How do I get a CICM Qualification?
CICM's Credit Management and Qualifications will require learners to pass awards that contribute to their overall qualification.
How long does it take to get a CICM Qualification?
There's never a wrong time to start a Credit and Collections Qualification. CICM Qualifications are completely flexible and we will work closely in supporting you to achieve your results.
What should I do after a Level 5 Qualification?
What are the next steps after a Level 5 Qualification in Credit Management and Collections?
It's more important than ever to ensure that you continue your professional development and keep your skills sharp.
Take a look at our CICM Training options, filled with Credit and Collections training courses to help you with your continuous development.
Are you eligible for an exemption?
Recognition of prior learning
The CICM accredits prior learning, and learners may apply for an exemption for one or more units if they have passed a relevant subject in an equivalent qualification. This must be at the same or a higher level.
A request for exemption should be made in writing on registration with the CICM, and be supported by copies of certificates and official confirmation of the subjects or units passed. It may also be necessary to provide syllabus details so that the Institute can determine the degree of match between the qualifications being considered and its own units.
Examination exemptions will not be awarded for units where a candidate has previously sat and failed that unit in an CICM examination. Also, only the CICM can advise on eligibility for exemptions. Exemptions are not valid until the relevant fee has been paid.
For further information please contact [email protected]
What resources are available to help me with my assignment?
Moderator Feedback Reports are useful resources to help learners with their assignments to help them achieve a good result.
Credit and Collections Qualification
Level 2
Business Communication & Personal Skills
Consumer Telephone Collections
Commercial Telephone Collections
Level 3
Advanced Business Communications and Personal Skills
Advanced Collections
Credit Risk Management
Debt Recovery Management
Advanced Enforcement
Level 5
Advanced Credit Risk Management
Compliance with legal, regulatory, ethical and social requirements
Legal Proceedings & Insolvency
Process Improvement
Strategic Communications and Leadership
Strategic Planning
Money and Debt Advice
Money and Debt Advice Qualification
General Money & Debt Advice principles & practice
Debt Prioritisation principles & practice
Court Procedures and Enforcement Action principles & practice
Non-statutory solutions & budgeting advice principles & practice
Statutory solutions & budgeting advice principles & practice
Money & Debt Advice Call Handling principles & practice
Can I get one-to-one mentoring alongside my studies?
Supporting Professional Development in Credit and Collection Management
At CSM Debt Services UK Limited, we understand that professional development is an important part of building a successful career within the credit and collections industry.
The CICM Diploma in Credit and Collection Management provides an opportunity for individuals to develop their knowledge and understanding of the principles, practices and challenges associated with modern credit and collections. However, undertaking a professional qualification alongside an existing career can be demanding, particularly when balancing study with day-to-day responsibilities.
A Personal Approach to Learning
CSM Debt Services UK Limited provides online, one-to-one mentorship for individuals undertaking the L5 CICM Diploma. Our approach is designed around the individual learner, recognising that everyone brings different levels of experience, knowledge and understanding to their studies.
Through one-to-one mentoring, learners can discuss areas of their studies, explore concepts in greater depth and benefit from guidance throughout their qualification journey. This provides an additional layer of support alongside the formal CICM learning and assessment process.
Combining Experience with Accessible Support
Our mentorship is delivered online, making support accessible to professionals who may be working full-time or managing other commitments alongside their studies.
We also provide electronic learning support, helping learners maintain access to relevant guidance and resources throughout their studies. The combination of personal mentoring and electronically backed-up support provides a structured learning environment while allowing individuals to progress at a pace that works alongside their professional commitments.
Developing Knowledge for the Workplace
For those already working within credit control, collections, debt management or related areas, professional study can provide an opportunity to connect academic learning with practical workplace experience.
At CSM Debt Services UK Limited, we believe that effective professional development is not simply about achieving a qualification. It is also about developing a deeper understanding of the principles behind credit and collection management and being able to apply that knowledge confidently in a professional environment.
Our one-to-one mentorship is therefore intended to complement the learner's own experience and formal studies, providing a supportive and practical approach to professional development.
Looking Ahead
The credit and collections profession continues to evolve, creating an ongoing need for knowledgeable and capable professionals. Supporting individuals as they develop their qualifications and expertise is an important part of what we do at CSM Debt Services UK Limited.
Our aim is to provide learners with a professional, accessible, and personalised mentoring experience as they work towards their CICM Diploma in Credit and Collection Management.
Contact us : [email protected] for further information and assistance.