13 May 2024
by Tom Sharman

The Learning and Development Journey | Valda Energy

Investing in the future is key to any successful business. Hear how Valda Energy's learning and development journey is progressing.

To cultivate a skilled workforce and empower individuals, they've partnered with the Chartered Institute of Credit Management (CICM) through an apprenticeship program.

Building a Strong Foundation:

The program offers a structured approach, combining classroom learning with practical experience. Credit Control Apprentices receive:

  • Virtual Classes: Led by knowledgeable tutors, these sessions provide a solid foundation in credit management and debt collections.
  • One-on-one coaching: Dedicated mentors guide apprentices, track progress, and offer personalised feedback.
  • Workplace integration: Apprentices apply their learnings directly through calls, emails, and interactions with customers, honing communication and negotiation skills.

Benefits for Apprentices:

The program empowers individuals like Kirsty, to:

  • Gain valuable skills: Learn best practices in credit control and collections, setting a strong foundation for a successful career.
  • Balance work and learning: The program's structure allows for effective time management, making it accessible for those already in the workforce.
  • Develop confidence: Through support and guidance, apprentices gain the confidence to excel in their roles.
  • Pursue further qualifications: The program opens doors to additional certifications and career advancement.

Valda Energy's Success Story:

The program has proven to be highly beneficial for Valda Energy as well. Tom East, Learning and Development Manager, highlights the program's positive impact:

  • Empowered workforce: Apprentices develop valuable skills that contribute directly to the company's success.
  • Knowledge base expansion: The program ensures consistent best practices and up-to-date knowledge across the team.
  • Positive work environment: Apprentices bring a fresh perspective and contribute to an overall positive and motivated team spirit.

Looking Forward:

Both Valda Energy and the apprentices are enthusiastic about the program's future. The apprentice is already considering pursuing a Level 3 qualification, demonstrating the program's effectiveness in fostering a love for learning and growth.

Valda Energy's experience is a testament to the power of apprenticeship programs. It's a win-win situation for both businesses seeking skilled talent and individuals looking to build successful careers.

Considering an apprenticeship program? Take a page out of Valda Energy's book and explore the possibilities of CICM Apprenticeships

Related topics