Gain a Qualification with the most popular study method, CICM Virtual Classes
Virtual Classes are the most effective and popular study method among Credit Management and Debt Collections professionals that are looking to work towards achieving a Qualification. They are often referred to as "Units" which are required to achieve either a certificate or a diploma.
In this method of studying, learners will be supported by an expert tutor on a series of various classes and activities, which are engaging, interactive and enjoyable.
Enrol in Virtual Classes for June
Our next round of classes will be starting in June! Sign up to be the first to hear about upcoming classes.
You can submit an enrolment form to register your interest in a Virtual Class, today! We'll be in touch when our Virtual Classes are booked for June.
Find out more about all of our Classes
Take a look at our upcoming Virtual Classes, below, to help decide which class is the first, or next, towards your CICM Qualification.
This unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.
The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
This regulated award covers the knowledge requirement of those seeking certification to act as an enforcement agent.
This is an entry level unit that aims to assess essential knowledge and skills of Credit Controllers and Collectors.
This unit aims to develop the business communications and personal skills required for credit controller and debt collection specialist and enforcement work.
This intermediate award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
The Commercial Telephone Collections unit aims to develop the knowledge, skills and behaviours required for commercial telephone collections.
The Consumer telephone Collections unit aims to develop the knowledge, skills and behaviours required for consumer telephone collections.
This unit aims to develop a good understanding of fundamental accounting principles and techniques for those working credit management related areas.
The unit develops the advanced business communications and personal skills required for advanced credit controller, debt collection specialist and enforcement work.
This unit develops the advanced collection knowledge and skills required for advanced credit controller and debt collection specialist work.
The unit places the working environment in context through the development of an understanding of four elements, the structure and function of organisations, organisational management, marketing and the external environment such as the economy and markets.
The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.
This intermediate award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
This unit provides an understanding of the concepts, processes and techniques that underpin best practice across a range of credit environments.
This unit aims to develop the credit risk management knowledge and skills of advanced credit controller and debt collection specialists.
This unit aims to develop advanced knowledge and skills required for debt recovery management work.
The unit provides a broad understanding of the legal context and structures in which business operates through the development of knowledge about the English legal system, contract law, agency, and sales and supply of goods legislation.
This award provides an understanding of the concepts, processes and techniques that underpin best practice within consumer credit management.
This regulated intermediate award develops the advanced knowledge, skills and behaviours of senior enforcement agents.
The unit aims to build high level knowledge and skills in advanced credit risk management.
The unit aims to develop the ability to evaluate compliance with legal, regulatory, ethical and social requirements for own area of responsibility
The unit aims to develop the ability to map the environment in which a business operates and benchmark operational performance in a way which raises strategic planning and communication skills
This unit aims to develop an understanding of legal proceedings and insolvency in relation to the collection of debt.
The unit aims to build leadership skills through a theoretical and practical understanding of strategic communications
The unit aims to develop the ability to monitor, review and improve business processes in own area of responsibility.
